Medical transcription outsourcing: Using technology and manpower to deliver solutions

As the nation moves towards an electronic healthcare system, it has become obvious that the adoption of EMR/ EHR will bring about the expected outcomes only when handled the proper way. To do this two of the main stakeholders of the healthcare process have to be considered – the patients and healthcare professionals. Patients need the entire focus of the healthcare professionals during their encounter along with patient medical records that reflect their entire story. Healthcare professionals require the freedom to focus totally on patients and an easy convenient method of documenting the care process, which intuitively fits into their working life without hindering their focus on patients.

The solution to meet all the expectations from healthcare documentation is to use a solution that judiciously combines technology and manpower to deliver the right solution. Medical transcription – the process of documenting the care process uses the right mix of technology and manpower to deliver healthcare documentation solutions that meet the expectations of the stakeholders in the care process, especially when outsourced to a professional medical transcription company.

Solutions by medical transcription companies

Technology for convenience: Medical transcription companies have an intuitive understanding of the work life of healthcare professionals and have adapted the latest technology to provide solutions that take into consideration the special needs along with the limitations of time to provide maximum benefits while still remaining easy to use. Some of the areas that technology used by the medical transcription company that healthcare professionals and healthcare facilities benefit from are:

• Dictation using convenient and familiar modes
• Automatic transmission of dictation files for transcription
• Offering options for delivery of transcripts
• Transcription interface for keeping track
• Archives for access to older files

Prompt services: Medical transcription companies have used the right mix of technology and manpower to deliver services that meet the turnaround time requirements of healthcare professionals. Turnaround time needs are met with, without compromising on accuracy of security. Prompt creation of patient medical records encourages faster coding and billing leading to quicker reimbursements.

Quality service:  Along with ensuring turnaround time, medical transcription companies use a combination of well-trained medical transcriptionists and stringent processes to ensure highest accuracy possible. Not only do medical transcription companies help in the creation of patient medical records that are accurate but also ensure that the narrative portion of the patient encounter is also part of the record. This ensures better care, accurate coding & billing and even helps in certain aspects of risk management.

Cost effective services: One of the main advantages of outsourcing medical transcription is that of cost saving. Due to the expertise of the medical transcription company, the economies of scale and the optimum utilization of manpower, processes and technology, medical transcription companies ensure substantial savings on cost of transcription.

EMR/ EHR adoption: Medical transcription companies also provide a bridge to adoption of EMR/ EHR by providing additional features to their service that include structured dictation & transcription, discrete reportable transcription, editing services for speech recognition software and HL7 interface.

HIPAA compliance: One of the main concerns of patients, healthcare professionals and the administration of healthcare facilities is that of HIPAA and HITECH compliance. Medical transcription companies protect confidential patient information at every level by having protective measures at every level be it process, technology, infrastructure or manpower.

It can be seen that outsourcing medical transcription ensures that the needs of the stakeholders of the healthcare process are met with using a combination of technology and manpower.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR  

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Using experience to deliver reliable services

When it comes to the healthcare sector it is vital that all the services and inputs that support healthcare meet the highest standards of quality and reliability. Keeping this in mind healthcare facilities and healthcare professionals source services and inputs from sources that are experienced – a factor which is important for delivering reliable support. The process of documenting the care process in one such input that plays an important role in not only delivery of care but also other aspects like revenue management, risk management and meeting statutory obligations. It is important to outsource to an experienced service provider to provide reliable support in this aspect.

Off late the importance of healthcare documentation has increased keeping in mind the deadline for adopting EMR/ EHR. Medical transcription – the process of creating patient medical records from the dictation of healthcare professionals regarding the patient encounter is one such service that supports the healthcare documentation process. As medical transcription services have virtually evolved along with the healthcare requirements one can say that medical transcription companies have the experience to reliably meet the documentation needs of the healthcare facilities and healthcare professionals. Outsourcing medical transcription to a reliable and experienced medical transcription company helps healthcare facilities and healthcare professionals access reliable services.

How do medical transcription companies use their experience to provide reliable services?

Some of the aspects that medical transcription companies provide reliable services using their experience are given below:

Collection and transmission of dictation: As medical transcription companies have the experience of having worked with healthcare professionals and healthcare facilities they are aware of the time constraints on healthcare professionals. Keeping this in mind medical transcription companies offer healthcare professionals the option to retain dictation as a mode of recording the patient encounter rather than any other method. They make this process easier by allowing healthcare professionals to retain the dictation mode of their choice, including the use of back end speech recognition software. Medical transcription companies have used their vast experience to transition from mere transcription to editing and proofreading services for speech recognition software to ensure acceptable accuracy levels. Medical transcription companies have also made the provision in their transcription interface for transmission of dictation files at regular intervals to avoid delays.

Transcription processes: The transcription process is vital in terms of ensuring accuracy and turnaround time. Medical transcription companies have used their experience and expertise to recruit and train medical transcriptionists to become domain experts. Furthermore they have created and implemented a quality process involving checks at several levels to ensure minimum errors. Apart from ensuring the quality medical transcription companies also ensure reliable turnaround time using a combination of the right people, the right processes and the right technology.

Technology support for various aspects: As medical transcription companies have the experience of having worked with healthcare facilities and healthcare professionals they are aware of the role technology plays in healthcare documentation process. That is why they provide secure technology that meets all the needs of healthcare professionals while still remaining easy to use. Keeping in mind the proposed move towards EMR/ EHR, medical transcription companies have also provided options like structured dictation, structured transcription, HL7 interface and discrete reportable transcription to ease the path for EMR/ EHR adoption

Cost reduction: Another major area that experienced medical transcription companies help healthcare facilities and healthcare professionals reliably in is cost reduction. Outsourcing medical transcription to an experienced and reliable medical transcription company ensures that the healthcare facilities and healthcare professionals can benefit from substantial cost reduction both in terms of direct as well as indirect costs

Document delivery and transcription management: Experienced medical transcription companies also provide reliable options for document delivery that are not only timely and convenient but also secure. Medical transcription companies also provide a reliable transcription interface, which enables the staff at the healthcare facility to manage and track transcription easily. Medical transcription companies also ensure that retrieval of older transcripts by archiving them in a way that is easy to search for using various criteria.

HIPAA and HITECH compliance: As medical transcription companies have the experience of having closely interacted with healthcare professionals and healthcare facilities they are aware of the need for maintaining the security of confidential patient information. Medical transcription companies ensure HIPAA and HITECH compliance by securing people, processes, infrastructure and technology.

It can be seen that outsourcing to an experienced medical transcription company enables healthcare professionals and healthcare facilities to enjoy reliable transcription services.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR  

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Improving productivity by optimized performance

The challenge today in front of the healthcare sector is that of constantly delivering quality care without compromising on the bottom-line, meeting statutory requirements and minimizing risks. This means they have to concentrate on maximizing productivity in every area of operation to achieve these objectives. Medical transcription, which is a service associated with healthcare by participating in the healthcare documentation process is a service that can help in these aspects especially while outsourced.

Medical transcription companies can help improve the productivity of healthcare professionals and healthcare facilities by optimizing their resources to deliver services that not only serve current needs but also anticipate future needs. Medical transcription companies can do this by ensuring that all the important inputs for quality transcription are aligned with the goal of achieving quality, speed, affordability, accuracy and security.

Medical transcription companies deliver medical transcription services using a combination of resources that include:

·       People

·       Processes

·       Technology

Let us examine how each of these resources help in meeting the performance parameters of quality, speed, affordability, accuracy and security – which in turn helps improve the productivity of healthcare professionals and healthcare facilities.

Quality: The quality of the information in patient medical records is very important in improving the productivity of healthcare professionals and healthcare facilities in terms of providing quality care, minimizing risks and improving revenues. The main factors that help improve the quality of services is the medical transcriptionist teams of the medical transcription company and the process used by the medical transcription company to improve quality of services.

Speed: Turnaround time is one of the important factors that help improve the productivity of healthcare professionals and healthcare facilities in various aspects. Medical transcription companies are able to optimize their turnaround time by prudently managing all their resources, namely people, processes and technology

Affordability: One of the major benefits of outsourcing medical transcription is that of savings on cost. Medical transcription companies are able to provide affordable services using a combination of their people and processes. Affordable cost of transcription results in terms of improving the productivity of the healthcare facility by ensuring that all the vital resources of the healthcare facility are focused on the core business rather than associated activities.

Accuracy: Accurate information is vital in the healthcare process as this affects the most important stakeholder – the patient. While outsourcing medical transcription it is important to ascertain that the medical transcription company provides accurate transcription by optimizing their medical transcriptionist teams through training and by creating stringent quality processes. This ensures that skilled medical transcriptionists who are domain experts focus on transcription and quality processes involving several checks ensure accuracy.

Security: Security or HIPAA and HITECH compliance for confidential patient information is vital for the reputation and protection of the healthcare facility. Outsourcing medical transcription to a trusted medical transcription company ensures that confidential patient information is protected at all levels. Medical transcription companies provide HIPAA compliant transcription by optimally protecting their processes and technology and educating their teams on the importance of HIPAA compliance.

Apart from these factors, medical transcription companies help healthcare professionals and healthcare facilities improve on their productivity by providing them with optimal technology support that encompasses various factors including EMR/ EHR adoption while still remaining easy to use. These include:

·       Diverse modes of dictation

·       Customized document delivery

·       HL7 interface

·       Editing and proofreading for speech recognition software

·       Structured dictation and structured transcription

·       Discrete reportable transcription

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR 

To avail complete medical transcription services from TransDyne, click here.



Medical transcription outsourcing: Sports Medicine

Sports medicine is an area of health and special services that apply medical and scientific knowledge to prevent, recognize, manage, and rehabilitate injuries related to sport, exercise, or recreational activity.

Responsibilities of sports medicine specialists include:

• First aid care
• Initiate treatment plan/ protocol
• Design & implementation of rehab protocols
• Applying protective/supportive techniques that allow the athlete to regain physically active lifestyle
• Inventory and purchasing of supplies
• Completing medical/accidental record form

Sports Medicine medical transcription involves the transcription of audio records dictated by General surgeons and other related healthcare professionals’ encounter with patients. Knowing that it takes a specialist to take care specialist medical transcription needs, TransDyne has trained a team of medical transcriptionists in the language of Sports Medicine.  This has enabled the medical transcriptionists to become domain specialists.

How does specialty training in medical transcription for Sports Medicine affect accuracy levels?

Specialty training in medical transcription for Sports Medicine helps the medical transcriptionists produce quality work from the very beginning.  The medical transcriptionists are familiar with the terminology, therapies, procedures and drugs related to Sports Medicine. Due to the specialty training in Sports Medicine medical transcription the medical transcriptionists are able to achieve accuracy of above 99% maintaining the integrity of information captured.

How does specialty training in medical transcription for Sports Medicine affect turnaround time?

Specialty training in medical transcription for Sports Medicine enables the medical transcriptionists to produce high quality transcripts within the turnaround time guaranteed. Due to the familiarity with the language of Sports Medicine, the medical transcriptionist need not spend much time researching difficult terms in the Internet. Due to the higher levels of accuracy the number of quality checks required are less thus reducing turnaround time.

How does specialty training in medical transcription for Sports Medicine affect pricing?

Specialty training in medical transcription for Sports Medicine increases the productivity of the medical transcriptionists and decreases the time required for frequent quality checks thus bringing down the cost per line of transcription. The healthcare facility benefits from the economies of scale.

Medical transcription for Sports Medicine from TransDyne not only has the benefits of accuracy above 99%, turnaround time of 24 hours and reasonable prices, it has other benefits like:

• Security: One of the main concerns that healthcare facilities have is regarding the security of data. During the medical transcription process, data is transmitted back & forth; the protection of data during this process is vital. TransDyne ensures security of data by taking on a three pronged approach, which involves security measures with regard to technology, people and processes. This ensures the confidentiality of data is protected at all stages.

• Flexible modes of dictation: Realizing that time is a precious commodity for healthcare professionals, TransDyne has made it possible for them to retain familiar modes of dictation enabling to manage their time for maximum productivity. 

• Benefits of advanced technology: TransDyne offers healthcare facilities the benefit of advanced technological features like automatic uploads of dictation; automatic downloads of finished transcripts, remote printing & faxing, power archiving facilities and HL7 integration etc at no extra costs.

To avail superb medical transcription services for Sports Medicine from TransDyne, click here. 

Medical transcription outsourcing: Taking the right approach for long-term success

The advent of newer methods for creating healthcare documentation has proven that medical transcription services continue to play an important role in the documenting the patient encounter. Outsourcing medical transcription enables healthcare professionals and healthcare facilities to save on costs, gain from the technical expertise of the medical transcription company, gain access to the pool of well-trained medical transcriptionists that the service provider has and benefit from the quality processes developed by the medical transcription company.

Medical transcription companies have also started adapting their services and technology to help in the adoption of EMR/ EHR without hindering the productivity of healthcare professionals and ensuring that the patient medical records contain the narrative portion of the encounter.  Some of the options provided by medical transcription companies in adopting EMR/ EHR includes editing & proofreading services for speech recognition software, structured dictation & transcription, discrete reportable transcription and HL7 interface.

Having various options for documenting the patient encounter helps healthcare professionals focus totally on patients during the care process, conserve their time by using dictation modes of their choice and benefit from the rich narrative in the patient medical record in terms of improving the care process and aiding in risk management aspects.

Though outsourcing medical transcription has many benefits, it is important to source the right medical transcription company to ensure a strategically beneficial and long-term partnership.

Apart from the basic criteria of accuracy, turnaround time, pricing and HIPAA compliance, it is important to evaluate the medical transcription company based on the following:

• The suitability of the parameters of the services offered by the medical transcription company with the needs of the healthcare professionals and healthcare facilities. This needs to be evaluated not only in absolute terms but also in terms of minimizing changes that need to be made by healthcare professionals and healthcare facilities to use the transcription services

• The willingness of the medical transcription company to customize services according to the needs of the healthcare professionals and healthcare facilities. This needs to be evaluated not only in terms of turnaround time and report formats but also on the basis of vital areas like collection of dictation, delivery of transcripts, EMR/ EHR adoption etc

• The expertise and agility of the medical transcription company in expanding their services to suit the changing need of the healthcare documentation sector and other requirements

• A customer oriented attitude that puts the needs of the end user foremost; this includes keeping up with the changes in the healthcare industry, developing solutions for the changing needs after consulting with healthcare professionals and other support staff, ensuring HIPAA and HITECH compliance throughout the transcription process etc.

It can be seen that taking the time to evaluate the medical transcription company keeping in mind the immediate and future needs can ensure that the healthcare facility has complete support for its documentation needs. The key to successful outsourcing lies in knowing what is required, listing out the characteristics the need to be evaluated to fulfill these objectives, going through a process of evaluation and checking on references & availing a free trial before actually outsourcing medical transcription.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR 

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Helps get rid of operational woes

The increasingly stringent statutory norms, the escalating emphasis on quality care for the aging population and the cutthroat competition has driven the healthcare sector to review their current operations to meet new challenges. Healthcare professionals and healthcare facilities have also started moving towards adoption of EMR/ EHR and this has led to further pressure on them.

Medical transcription, a service that has been supporting the healthcare sector by helping create quality patient medical records from the dictation of healthcare professionals is one service that can help healthcare professionals and healthcare facilities get rid of their operational woes. Moreover medical transcription services have also adapted technology to bridge the gap towards the adoption of EMR/ EHR while still holding on to the preferred and convenient method of documenting the care process – that of dictation-to-transcription.

How can outsourcing medical transcription help healthcare facilities and healthcare professionals deal with their operational woes?

Some of the main operational woes faced by healthcare facilities and healthcare professionals can be summed up as:

• Increasing costs
• Reduced productivity
• Decreasing quality of services due to these factors.

Outsourcing medical transcription helps healthcare facilities and healthcare professionals overcome all this operational hurdles.

Dealing with increasing costs: One of the main benefits of outsourcing medical transcription is the savings on cost. Medical transcription companies help healthcare facilities save as much as 40% and above on the cost of transcription. This is made possible by the following factors:

• Using a measurable, definable, verifiable, consistent, fair and honest billing method
• By pricing the services according to usage rather than on a fixed basis
• By eliminating all overhead and fixed costs of medical transcription
• By enabling better use of resources towards the development of the core business rather than towards medical transcription.

Enhancing productivity: Outsourcing medical transcription eases the burden of support staff in healthcare facilities regarding transcription related activities. Moreover medical transcription companies help healthcare professionals manage their time better by allowing the usage of dictation modes of choice, providing convenient document delivery modes and easing the path to EMR/ EHR adoption. Some of the provisions made by medical transcription companies towards adoption of EMR/ EHR include:

• Structured dictation and structured transcription
• Discrete reportable transcription
• HL7 interface
• Editing and proofreading services for speech recognition software transcripts.

Influencing quality of services positively: Outsourcing medical transcription also has the additional advantage of improving the quality of patient care by enhancing the quality of information in patient medical records. Medical transcription services indirectly influence the quality of services positively by allowing healthcare professionals to focus on the patient rather than on the healthcare documentation process.

It can be seen that outsourcing medical transcription can help healthcare facilities get rid of their operational woes, especially those related healthcare documentation and the management of patient information.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Provides stability to operations

Healthcare is a service that becomes better enabled to deliver quality services by drawing inputs from various sectors. Quality healthcare not only depends on the skill and experience of healthcare professionals but also the quality of other inputs to the care process.  One of the inputs that help in the delivery of quality healthcare and smoother operations is the quality of patient medical records. The creation of quality patient medical records not only affects the process of providing care but also the receivables cycle, risk management and other aspects of a healthcare facility’s operations.

Medical transcription is one of the methods used for documenting the care process. However in recent times with the proposed move towards an electronic healthcare system, many other methods of documenting the care process have been introduced.  Each method has its own advantages and drawbacks, however medical transcription services, especially when outsourced have proven to not only meet all the criteria of accuracy, turnaround time, reasonable costs and easy to use technology but also additionally help provide stability to the healthcare facility operations.

How does outsourcing medical transcription provide stability to healthcare facility operations?

Medical transcription services have been supporting healthcare for a long time and this experience combined with their expertise has put them in a position to not only serve current needs but also anticipate future needs and provide services accordingly.

Medical transcription companies use the “ASK’ concept of combining skills and knowledge for the activity of healthcare documentation.

Skills: Medical transcription companies have worked hard at acquiring and developing the right talent in the form of medical transcriptionists. Medical transcription companies provide relief to the operations of healthcare facilities in this aspect by providing manpower support to the varying volumes of transcription including holiday and weekend transcription needs. This availability of skilled medical transcriptionists helps medical transcription companies in delivering acceptable accuracy within the committed turnaround time

The skills of the medical transcription company also enable them to develop processes for adherence to quality and security. This helps medical transcription companies to provide services that are HIPAA and HITECH compliant.

Knowledge: The expertise of the medical transcription company in using software and tools for providing easy to use features that cover factors like dictation modes, document delivery modes, easy access to archives etc.

Medical transcription companies also ease the path to adoption of EMR/ EHR by offering options like proofreading & editing services for speech recognition software, structured dictation, structured transcription, discrete reportable transcription and HL7 interface while still retaining the familiar and preferred method of dictation-to-transcription method of documenting the care process.

Activity: The activities of medical transcription companies extend to providing customized and complete solution for the healthcare documentation needs that are easy to use. Service is consistently provided for the varying volumes that incur due the unpredictable patient inflows.

It can be concluded that medical transcription companies combine skills and knowledge for the activity of medical transcription services that provide stability to the healthcare facilities’ operations on all aspects

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR 

To avail complete medical transcription services from TransDyne, click here.