Thursday, April 28, 2011

Medical transcription outsourcing: Helps in cost restructuring

In an increasingly challenging business environment it is important for businesses to focus on maximizing revenues and minimizing expenses. The healthcare sector is no different, though strictly speaking healthcare is a service that is aimed at improving the quality of life by managing health issues and a service aimed at saving lives. In spite of the noble objectives of healthcare, it is a business like any other that has to focus on maximizing income so as to be able to continue providing quality services. As healthcare is a sensitive service it is also subject to statutory norms apart from the usual pressures of having to deliver quality services consistently and maximizing profits.

To this end it is important for healthcare facilities to examine every input that forms a part of the entire healthcare process both in terms of quality and cost. One such input to the healthcare process is the information from patient medical records, which play a vital role in the clinical decision-making process, reimbursements and risk management. There are numerous options available to healthcare facilities and healthcare professionals for documenting the care process, however medical transcription the process of converting the dictation of healthcare professionals into text has been proven to be one of the most convenient and efficient methods.

However medical transcription is a process that requires substantial investment in terms of resources, people and technology to be able to meet the expected quality levels, an investment which would result in dilution of focus of the healthcare facilities from the core business. Outsourcing medical transcription to a professional medical transcription service provider has been found to be one of the most effective solutions to ensure total focus of the healthcare facility on their core business of providing quality care. Outsourcing medical transcription not only ensures that quality standards of accuracy, turnaround time and security are met with, but also helps with cost restructuring.

How does outsourcing medical transcription help healthcare facilities in cost restructuring?
Outsourcing medical transcription essentially offers healthcare facility the option of converting their fixed cost of medical transcription to variable costs that is dependent on the volume of transcription required.

Normally the cost of medical transcription would involve the following cost heads:
  • Allocation of space for transcription
  • Cost of utilities for medical transcription
  • Capital investment in software and tools for medical transcription
  • Furniture and other expenses for medical transcription
  • Cost of recruiting and training medical transcriptionists
  • Salaries and other benefits for medical transcriptionists
  • Cost of supervision
  • Cost of coordinating the medical transcription activities
  • Cost of HIPAA and HITECH compliance
  • Cost of editing and proofreading for speech recognition software transcriptionIn spite of the enormous commitment of resources towards an in-house medical transcription department, healthcare facilities have no guarantee of the capability of their team to meet increasing volumes of medical transcription without compromising on accuracy or turnaround time. Moreover the cost of idle capacity during slack volumes would have to be included as part of cost of medical transcription making it very unattractive.
 
Outsourcing medical transcription to a reliable medical transcription service provider essentially enables the healthcare facility to avoid all these expenses, as they would be charged on the basis of volume of services utilized. This will help restructure the fixed cost of medical transcription to variable costs resulting in enormous savings and increased focus on the core business of providing quality healthcare. Moreover outsourced medical transcription service providers also enable adoption of EMR/ EHR using HL7 interface.
 
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
 
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
 
To avail economical medical transcription services from TransDyne, click here.

Wednesday, April 27, 2011

Medical transcription outsourcing: Helps in optimizing capacity management

Along with the rest of the world, the healthcare sector also has moved on into the information technology era. Healthcare draws upon information technology to operate better in an increasingly competitive environment. Though the contribution of information technology to the actual process of healthcare may not be direct, it helps in improving the efficiency of the healthcare facility. One such area that is positively affected by information technology is that of managing clinical documentation of which medical transcription is an important component by helping created accurate, timely, cost- effective and secure patient medical records. Efficient medical transcription requires information technology to meet all these criteria.

Though Information technology provides valuable support in various aspects of running a healthcare facility, investing in information technology is a costly proposition and would dilute the focus of resources from the core business of the healthcare facility. Outsourcing medical transcription is an ideal solution for healthcare facilities and healthcare professionals and also helps optimize capacity management.

What is capacity management and how does outsourcing medical transcription help in the process of capacity management?

Capacity management is a process that seeks to ensure that the organization operates at optimum capacity while maintaining customer satisfaction levels by ensuring that information technology capacity meets current and future requirements in a cost-effective manner.

Outsourcing medical transcription helps in the capacity management aspect by helping healthcare professionals and healthcare facilities operate at their optimum capacity by ensuring that information required by them in the form of patient medical records for clinical decision making, risk management and revenue management is made available to them. This is done by using the right blend of technology and human expertise. The process of ensuring this is done in a proactive rather reactive manner to ensure efficiency and curb wastage.

Some of the benefits of outsourced medical transcription services in this aspect are:

Outsourced medical transcription service providers use software and tools for medical transcription, which include the following benefits:

Accepting different modes of dictation: Each healthcare professional has his/her own preferred mode for dictation. Outsourced medical transcription service providers have allowed them to continue using the mode of their choice by using the right technology to configure this into their transcription system

Automatic upload of audio files for the transcription process: Outsourced medical transcription service providers have enabled the upload of audio files at predetermined intervals to save on time and avoid delays.

Provision for healthcare professionals and support staff to keep track of work in progress: Considering the huge amount of data moving through healthcare facilities support staff at healthcare facilities would like to have the option to have a system that enables them to keep track of work in progress. Outsourced medical transcription service providers have provided for this in their transcription system

Delivery of transcripts through preferred modes: Outsourced medical transcription service providers have enabled secure and timely delivery of transcripts through the mode specified by the healthcare professional

Provision for electronic signature: The transcription systems used by outsourced medical transcription service providers enable healthcare professionals to view transcripts and sign off on them electronically.

Facility to enable remote printing and faxing: Transcripts can be faxed/ printed at remote locations at the touch of a button

Delivery to specified folders: Outsourced medical transcription service providers have also enabled the delivery of transcripts to specified folders

HL7 interface for EMR adoption: Outsourced medical transcription service providers have allowed for EMR adoption using HL7 interface while still retaining the preferred mode of documentation; dictation- transcription.

Ensuring HIPAA compliance through the entire transcription process including ensuring security during transmission: Maintaining the security and confidentiality of the document is vital. Outsourced medical transcription service providers provide for this throughout the entire process of transcription.

Providing editing and proofreading services for speech recognition software transcription: Some healthcare professionals have started using speech recognition software as a method of creating transcripts. It has been found that the accuracy levels of the transcripts using this method are unacceptable. Outsourced medical transcription service providers provide editing and proofreading facilities for these transcripts to help bring the accuracy levels to acceptable levels.

It can be seen that an experienced and technologically savvy medical transcription service provider can help with several aspects of capacity management.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete and reliable medical transcription services from TransDyne, click here.