Tuesday, November 30, 2010

Medical transcription outsourcing: Benefit from the experience of the service provider

Medical transcription is the process of converting audio records of the patient- healthcare professional encounter into text format. As information from patient records is a vital ingredient in the process of delivering quality healthcare, medical transcription has earned its place in the healthcare process. The process of medical transcription along with that of healthcare has undergone major changes, requiring more and more expertise to be efficient and economical.
Outsourcing medical transcription to an experienced and professional service provider has proven to be a good fix for the documentation needs of a healthcare facility. Outsourced medical transcription services can be tailored to the specific requirements of the healthcare facilities/ healthcare professionals specifications by an experienced medical transcription service provider.

What are the benefits of outsourcing to an experienced medical transcription service provider?

  • High accuracy levels for all specialties: An experienced medical transcription service provider would be in a position to provide accurate transcription services for all specialties. Having a team of medical transcriptionists trained to be domain experts in one or two specialties enables the service provider to provide services that take into consideration not only the language, terminology, drugs and procedures pertaining to that specialty, but also include other factors like the templates to be used, the type of report format to be used for the specific specialty during the process of transcription etc. while preparing the transcripts.
  • Flexible turnaround time according to requirements: The turnaround time requirements could vary based on the specialty or the specific situation. An experienced medical transcription service provider would have the right team, the right process and the right technology in place to ensure that varied turnaround time requirements are met with.
  • Low cost services: Lowering the cost per line of transcription is probably one of the main reasons for outsourcing medical transcription. Outsourcing to an experienced medical transcription service provider can help in this aspect too. A medical transcription service provider with extensive experience would be in a position to provide quality services at a reasonable rate, by virtue of best practices and the benefits of economies of scale.
  • Security of confidential patient information: Protecting confidential patient information is not only the moral obligation of the healthcare facility it is also mandated by law. An experienced medical transcription service provider would be aware of the significance of maintaining HIPAA/ HITECH compliance and would have the right measures in place to ensure total security.
  • Technology with maximum benefits: An experienced medical transcription service provider would realize that a complete medical transcription solution would require use of technology that provides numerous time saving, effort saving and money saving benefits to the healthcare facilities, healthcare professionals and the support staff.
An experienced service provider would have the right blend of technology and human expertise to provide services with maximum benefits that are easy to use.

TransDyne, a leader in the outsourced medical transcription industry has over a decade of experience in serving the needs of healthcare professionals and healthcare facilities. TransDyne has used its extensive experience and background in information technology to develop software and tools for medical transcription that ensure maximum benefits and security. TransDyne not only provides complete medical transcription services, but also anticipates the needs of healthcare facilities and provides solutions accordingly.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!


To avail complete medical transcription services from TransDyne, click here.

Monday, November 29, 2010

Medical transcription outsourcing: Providing support services

The process of healthcare is complex and ever changing. Not only does healthcare involve constant improvement and innovation it also involves considerable investment to stay up to date. In a situation where healthcare facilities are faced with the challenge of constant improvement and innovation while dealing with limited resources and delayed reimbursements, outsourcing medical transcription can provide considerable support.

How does outsourcing medical transcription provide support to healthcare facilities and healthcare professionals?
Outsourcing medical transcription has considerable benefits, some of which are obvious and some of which are additional benefits which are not so obvious. Medical transcription services support the process of healthcare in numerous ways, some of which have been described below:

  • By creating accurate records: Outsourcing medical transcription ensures that the patient records are created by expert medical transcriptionists who are trained to be specialists. This ensures that comprehensive information is captured with the highest accuracy. Accurate medical records are useful in the following:
  1. Helps healthcare professionals provide quality healthcare based on the information in the patient records rather than rely on memory/ guesswork/ repeated inputs from patients.
  2. Helps the coding and billing department to correctly code the information and bill for it ensuring that the reimbursement process starts smoothly.
  3. Provides the narrative of the treatment process as evidence in case of litigation

  • By creating timely records: Healthcare professionals require information that is not only accurate but timely to be able to respond to the treatment needs of the patients. Outsourcing medical transcription ensures that patient records are created on time and transmitted instantaneously to healthcare facilities. Medical transcription service providers are able to meet turnaround time requirements using the right team, processes and the right technology.
  • By providing technology that is easy to use: Healthcare professionals have numerous demands on their limited time. Outsourcing medical transcription helps healthcare professionals optimize their limited time by providing technology with the following benefits:
  1. Flexible modes of dictation
  2. Automatic upload of audio files at regular intervals
  3. Flexible modes of document delivery
  4. Archives
  • By ensuring HIPAA/HITECH compliance: Outsourcing medical transcription ensures that the security of the confidential patient information is ensured through the medical transcription process. This benefits the healthcare facilities/ healthcare professionals in two ways. It ensures the continued confidence of the patients in the healthcare facility and protects the healthcare facility from litigation.
  • By providing HL7 interface: Outsourcing medical transcription can help the healthcare facilities protect their existing investment in EMR/EHR system by having a HL7 interface.
Outsourced medical transcription services play a vital support role in both the operational and commercial aspects of providing healthcare. However while outsourcing medical transcription it is important to pick a service provider who has the capacity to not only service the current needs of the healthcare facility, but also have the capacity to service any future needs that may arise.

TransDyne, leader in the outsourced medical transcription industry provides services with the following benefits:

  • TransDyne offers medical transcription with an accuracy of above 99%
  • TransDyne assures a turnaround time of 24 hours with an option of 4-12 hours for STAT reports.
  • TransDyne ensures security of data by securing technology, processes and people
  • TransDyne offers a reasonable and fair price by charging 10 cents per line, which is calculated by using the character line pricing method
  • TransDyne maintains a large, well-trained team of medical transcriptionists, which enables them to cope with varying volumes
  • TransDyne offers medical transcription services by using the latest technology that is advanced and easy to use
  • TransDyne uses the character line billing method that is verifiable, definable, measurable, consistent and fair & honest
  • TransDyne has the testimonials of their success stories available for viewing on their website.

    To know more details on how TransDyne can ease the medical transcription process, click here

Sunday, November 28, 2010

Medical transcription outsourcing: Providing dynamic services

Medical transcription is a service that is associated with healthcare services, by documenting the patient- healthcare professional encounter. The process of medical transcription involves listening to the audio recording of the healthcare professional and transcribing it into text format. But the process of medical transcription goes beyond being a simple service of listening to the voice recordings of healthcare professionals and typing them out. Healthcare is a dynamic sector, where things are changing on a daily basis. As medical transcription is closely associated with the healthcare sector, medical transcription also needs to be able to cope with all the changes occurring in the healthcare sector.

Outsourcing medical transcription has always been considered a efficient, effective and economic solution for the documentation needs of a healthcare facility. However while outsourcing medical transcription it is important for the healthcare facility to not only evaluate the medical transcription service provider on the basis of criteria like accuracy, turnaround time, security and pricing but also needs to look for a service provider who can provide dynamic services to cope with the developments in the healthcare sector.

What is meant by dynamic medical transcription services?
Dynamic medical transcription implies a service provider who can cope with the changing needs of the healthcare field. This would mean adding benefits by using innovative technology and processes.

Some of the ways that outsourced medical transcription service provider have coped with the changing needs of healthcare facilities/ healthcare professionals by providing dynamic services are as follows:

  • Flexible modes of dictation: Time is a scarce commodity for healthcare professionals, and outsourced medical transcription service providers have helped healthcare professionals cope with this situation by allowing them to use flexible and familiar modes of dictation. This allows healthcare professionals to make the best use of the limited time available to them
  • Adding new specialties: Healthcare facilities are constantly adding on new specialties, the language of each specialty is unique. Acknowledging this, outsourced medical transcription service provider have trained their medical transcriptionists to be specialists in one or two specialties enabling them to produce quality transcripts within the required turnaround time
  • Modes of document delivery: Outsourced medical transcription service provider have provided varied modes of delivering transcripts, ensuring that the healthcare professionals have access to transcripts in a timely and secure manner.
  • Archiving for tracing transcripts: Healthcare professionals and support staff have to spend a lot of time tracing dictation, work-in-progress and finished transcripts. Outsourced medical transcription service providers have solved this problem by providing convenient archives to enable healthcare professionals and support staff to trace transcripts easily
  • Varied turnaround time requirements: Outsourced medical transcription service providers have coped with the varied turnaround time requirements of the healthcare facilities and healthcare professionals by having the right mix of a huge pool of manpower who have been trained to be specialists and using the right technology
  • Adoption of EMR/EHR: Medical transcription service providers have enabled healthcare facilities to save on their existing investments in EMR/EHR by having HL7 interface

It can be seen that while outsourcing medical transcription it is important to source a provider who can use the right combination of the right team the right processes and the right technology to cope with the dynamic healthcare sector.

TransDyne a leader in the outsourced medical transcription industry offers dynamic medical transcription services that help healthcare facilities enhance their productivity. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To know more about dynamic medical transcription services by TransDyne, click here.

Friday, November 26, 2010

Medical transcription outsourcing and risk management

Medical transcription outsourcing and risk management are very closely related. Risk management involves minimizing the risk involved in the healthcare process and medical transcription is the the process of creating patient records from the audio narration by the healthcare professionals of their encounter with the patient. Medical transcription by its very nature is an activity that requires sensitive handling and would affect risk management

It is a known fact that the patient- healthcare professional relationship is sacrosanct and is founded on the basis of the healthcare professional/ healthcare facility's ability to maintain the confidentiality of the privileged patient information. Protecting the confidentiality of the patient information is not only a moral obligation is also mandated by law. HIPAA has provided specific guidelines for protecting confidential patient information. The HITECH provisions that have come into effect recently have provisions that elaborate on HIPAA and have provided HIPAA added arsenal to punish offenders.

Outsourcing medical transcription has been proven to be one of the most efficient, effective and economical way of creating patient records. However outsourcing medical transcription to a third party service provider raises some apprehensions regarding security.

However these concerns can be alleviated by choosing the medical transcription service provider with utmost care. This will ensure that the medical transcription service provider:

  • Is well versed with the requirements of HIPAA/ HITECH
  • Has provisions in place to ensure total security
Ensuring that the outsourced medical transcription service provider is HIPAA / HITECH compliant will also help with the process of risk management.

How can outsourced medical transcription service help in the process of risk management?
To understand how outsourced medical transcription helps in risk management it is important to understand the principles of risk management and how outsourced medical transcription services helps in the process.

The principles of risk management are as follows:

  • Create value
  • Be an integral part of the organizational process
  • Be part of decision making
  • Explicitly address uncertainty
  • Systematic and structured
  • Based on best available information
  • Tailored
  • Take into account human factors
  • Transparent and inclusive
  • Dynamic and responsive to change
  • Continual improvement and enhancement
    Outsourced medical transcription helps the healthcare facilities in the risk management process fulfilling all the principles of risk management in the process medical transcription.

     
    Outsourcing medical transcription ensures:
    • Medical records are created by with utmost accuracy. Outsourcing medical transcription ensures this by using medical transcriptionists who are specialists in the specialty they are transcribing in. Further quality is ensured by having a multiple level quality check ensuring maximum accuracy. The information captured in the patient records needs to be accurate as it forms a part of evidence in case malpractice litigation.
    • Medical records are created on time. Optimum turnaround time is ensured by the medical transcription service provider by using the right team, the right process and the right technology. This ensures that healthcare professionals have the information needed by them for formulating plans for the patient's healthcare, on time. This helps in managing risk
    • Medical records are created securely. Another aspect of risk management is protecting the confidentiality of patient information. Outsourced medical transcription helps in this aspect by having measures in place to protect patient information by securing people, process and technology.
    Outsourcing medical transcription to the right service provider not only help healthcare facilities in some aspects of risk management it also helps the healthcare facilities save on costs, increase focus on core business and help provide multiple benefits by using the right technology.

    TransDyne, a leader in the outsourced medical transcription industry offers total solutions to suit varying need of different of different kinds of healthcare facilities. TransDyne has teams of medical transcriptionists who are trained in different specialties, making them domain experts. This ensures that TransDyne can cope with medical transcription for any specialty with an accuracy level of above 99%. TransDyne offers a turnaround time of 24 hours with an option of a turnaround time of 4-12 hours for STAT files.

    TransDyne has the technical capabilities to integrate with the existing systems of healthcare facilities, requiring no additional investments. TransDyne offers medical transcription for weekends and holidays, and has people and systems in place to cope up with varying volumes of transcription. TransDyne has software and tools that offer additional features like archiving, remote printing & faxing among other benefits. TransDyne ensures security of confidential patient information, by securing people processes, infrastructure and technology

     
    To avail total medical transcription services from TransDyne, click here.

Wednesday, November 24, 2010

Medical transcription outsourcing: Providing quality services with integrity

Healthcare facilities of every kind are looking for ways to lessen the burden on the scarce resources at their disposal while not compromising on the quality of services provided. It is important for healthcare facilities to concentrate on the process of providing quality healthcare, by outsourcing all tasks that are not part of the core business. This enables them to not only retain control over their business in terms of delivering quality healthcare in a timely manner it also enables them to minimize expenses.

Outsourcing medical transcription to a professional service provider benefits the healthcare facilities in the following areas:

  • Helping the process of healthcare by creating patient records on time
  • Helping quicken the process of reimbursement by creating patient records on time
  • Provides protection against litigation by creating records by capturing details of the patient- healthcare professional encounter accurately
  • Protect against HIPAA/HITECH violation
  • Reducing direct and indirect cost of transcription
    To avail the maximum advantages out of the outsourcing option it is important to source a service provider who can provide quality services with integrity.

    What is meant by providing quality medical transcription services with integrity?
    Quality medical transcription services can be defined as:

    • Accurate: The information captured in the patient records is vital for providing continuing treatment as well as for coding and billing purposes. A medical transcription service provider providing quality services would ensure that all the information is captured as accurately as possible, by using the right team and the right process.
    • Timely: To meet the standards of quality medical transcription it is important for the patient- healthcare professional encounter to not only be captured accurately but also to be available on time. The medical transcription service provider would meet turnaround time requirements using the right team and the right technology.
    Medical transcription services with integrity can be defined as:

    • HIPAA/ HITECH compliant : Patient information is sacrosanct and it is important to provide for the security of this information at every level. A medical transcription service provider providing medical transcription services with integrity would ensure that patient information is protected at every level.
    • Reasonably priced: Lowered cost of transcription is probably one of the main benefits expected from the outsourcing option. A medical transcription service provider providing services with integrity would ensure fair and reasonable price by using a billing method, which is measurable, definable, verifiable, consistent, fair and honest.
    • Complete technical support for medical transcription : Medical transcription has moved into the digital era and has evolved into a service that extends beyond just record creation by providing technology that adds a lot of value. A medical transcription service provider providing services with integrity would ensure that technology would be advanced to ensure maximum benefit to the healthcare facility/ healthcare professional and still being easy to use.
    TransDyne, a leader in outsourced medical transcription industry provides quality services with integrity. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

    To avail complete medical transcription services from TransDyne, click here.

Tuesday, November 23, 2010

Medical transcription outsourcing: Offering effective solutions

Much has been said about healthcare, one often ignored factor about healthcare is that, it is a business in spite of being a life & death/ quality of life improving service. Like any other business the goals of healthcare facilities are straightforward; to be able to provide quality healthcare services while still maintaining a healthy bottom-line. In order to achieve these goals it is important for healthcare facilities to concentrate on their core activities and outsource all other activities that are not part of the core.

Outsourcing non-core activities will have an impact on the following:

  • Improved focus on the core business of providing quality healthcare
  • Reducing allocation of limited resources on non-core activities
The healthcare process is a complex one, drawing inputs from numerous sources to complete the process of providing quality healthcare. One such input that contributes significantly to the healthcare process is the information captured in patient records. Medical transcription is the process of creating patient medical records by transcribing the audio files of the patient-healthcare professional encounter into text format. Patient records are not only vital for providing continued care to patients they also play a vital role in the process of reimbursement.

However medical transcription is a process that requires the right combination of people, processes and technology to be able to be accurate, timely, secure and cost effective. To be able to produce medical transcription that meets all these criteria, the healthcare facility has to dedicate a substantial portion of its resources in terms of investment, manpower, time and other resources to the process of medical transcription.

Outsourcing medical transcription has proven to be an effective solution for the medical transcription needs of healthcare facilities without compromising quality and security standards. In fact outsourcing medical transcription has proven to curb both direct and indirect expenses incurred for in-house medical transcription.

How does outsourcing medical transcription offer effective solutions?
The word effective has been defined as producing or capable of producing an intended result. By this definition outsourced medical transcription services are effective. They meet the criteria used to evaluate medical transcription:
  • Accuracy: Outsourcing medical transcription ensures that patient records are created with maximum accuracy. The medical transcription service provider would ensure accuracy by having a well-trained team of medical transcriptionists working the transcripts and by having an effective quality process to ensure errors are minimized.
  • Turnaround time: Outsourcing medical transcription would ensure timely creation of patient records by using the right technology, the right process and the right team. Meeting turnaround time standards would ensure that the process of providing healthcare is unhindered and also ensure that the process of reimbursement takes place on time.
  • Security: Preserving the confidentiality of patient records is an important consideration for healthcare facilities. By outsourcing medical transcription the onus of providing for the security of patient information during the transcription process is on the service provider. Security of patient information would effectively ensured by the medical transcription service provider by securing processes, technology and the team.
  • Lowering costs: Outsourcing medical transcription ensures that not only is the cost per line of transcription reduced by 40%-50% but is also restricted to the cost per line of transcription. All indirect and overhead expenses are eliminated
  • Other benefits: Apart from being accurate, timely, secure and cost effective, outsourced medical transcription offers other benefits incurring from the technology used, like:
  1. Retaining familiar modes of dictation
  2. Archives
  3. Flexible modes of document delivery
  4. Remote printing and faxing
  5. HL7 interface etc.
TransDyne a leader in the outsourced medical transcription industry offers complete medical transcription solutions. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail effective medical transcription services from TransDyne, click here.

Monday, November 22, 2010

Medical transcription outsourcing: Playing an important role

Patient records are a vital element in the healthcare process. They are essential for not only patient care but play an important role in the commercial, statutory and medico legal aspects. Medical transcription is the process by which patient records are created. Medical transcriptionists are the scribes who faithfully transform the narration of the healthcare professionals into text format, making it available to healthcare professionals and other staff.

Outsourcing medical transcription has been found to be not only economical, but also efficient and effective in terms of accuracy, turnaround time, security and technology. In recent past there have been many arguments over the role of the medical transcriptionists/medical transcription service providers in the process of patient record creation. It is important to enumerate the reasons why medical transcription is so important to the healthcare process.

Given below are the reasons that highlight the importance of the role played by medical transcription:

  • Quantity: Outsourced medical transcription services are essential to the process of record creation because of the sheer volume of records to be created. The number of people seeking healthcare services has dramatically increased due to various reasons like the aging population, lifestyle changes, increased stress levels etc. It is impossible for healthcare professionals or support staff to cope with the huge volumes transcription requirements, while still continuing to provide quality care.
  • Preference: Medical transcription has been proven to be the preference of healthcare professionals for creation of patient records. Healthcare professionals are starved for time and like the convenience of being able to dictate notes in the time available to them. Moreover outsourced medical transcription service providers offer the options to healthcare professionals to retain their familiar modes of dictation. Outsourced medical transcription also offers added benefits like different document delivery modes as per the preference of the healthcare professionals
  • Detailed: Medical transcription allows the healthcare professionals to capture maximum information in a patient record. This comes in handy in many circumstances, by allowing the healthcare professional to ponder over the health conditions of the patient and arrive at the correct diagnosis, helps in continued care after a time lag and many other situations where maximum information can aid the treatment process.
  • Increasing productivity: By outsourcing medical transcription the healthcare professionals are able to maximize their productive hours by concentrating on what they specialize in- providing quality healthcare
  • Understanding the process: Medical transcription service providers understand the process of healthcare and can tailor their services to suit the needs of healthcare professionals. They are familiar with the requirements of each specialty and are can serve the needs of healthcare facilities and healthcare professionals in the best possible way
  • Aids risk management: Detailed patient records play an important role in case of litigation. These provide detailed evidence about the process and quality of care provided to the patient
  • Applying context: Medical transcription service provider have teams of trained and experienced medical transcriptionists who can apply context to garbled/confusing audio to create accurate records
  • Maintaining standards: Outsourcing medical transcription helps maintain the standards of patient records. Medical transcription service providers would not only aid in maintaining standards of accuracy, turnaround time and security, they would also ensure reports are created in the formats/ templates required
  • Helping provide hands on care: Outsourced medical transcription services help the healthcare professionals make the most of their limited time resources and help them focus on what they do best – providing hands on quality healthcare to patients.
Apart from aiding healthcare facilities/healthcare professionals in the process of providing quality healthcare, medical transcription service providers also aid them in the commercial aspects in two ways:

  • By reducing cost of transcription dramatically
  • By quickening the receivables cycle
Considering the vital role played by medical transcription services, it is important to choose the right service provider.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete medical transcription services from TransDyne, click here.

Sunday, November 21, 2010

Medical transcription: Steps for easy transition to outsourced services

The role of medical transcription in both the operational and commercial aspects of healthcare is undeniable. Outsourcing medical transcription has been found to be an easy, economical, efficient and effective to the process of medical records creation. However the process of choosing the right medical transcription service provider needs a certain process so that it can result in a fruitful and long-term association.

The steps leading to successful outsourcing of medical transcription are:

  • Defining the purpose of outsourcing medical transcription: This part of the outsourcing process is very important and often overlooked. Overlooking this step in the process of outsourcing can result in:
  1. Unrealistic expectations: Outsourcing medical transcription can help the healthcare facility in many aspects. But focusing only on factors like reduced cost and ignoring quality can result in outsourcing expectations not being met.
  2. Inadequate customization: Healthcare professionals of different specialties may have specific requirements. These may not be included while customizing services if the purpose of outsourcing is not clearly defined
  3. Loss of productivity: Not defining the purpose of outsourcing medical transcription can result in certain tasks being overlooked and resulting in loss of productivity
  • Consulting the people involved in or affected by outsourcing medical transcription: Outsourcing medical transcription affects personnel of several departments of the healthcare facility. It is important to involve all the people in the process of outsourcing to ensure success. It is important to not only consult the healthcare professionals and support staff, but is also vital to include the inputs of the Information technology, administrative, management and finance departments to gain maximum from outsourcing medical transcription. Defining the desired outcome from outsourcing medical transcription:
  1. Reducing cost of medical transcription
  2. Accuracy levels
  3. Desired turnaround time
  4. Formals/templates/fonts
  5. Document delivery modes
  6. HIPAA/HITECH compliant transcription
  7. Adoption of EMR/EHR
  • Designating key people for implementation: Transition for outsourced medical transcription services can require some adjustments. To ensure smooth transition it is important to designate key people who can coordinate with the medical transcription service provider staff to ensure seamless transition.
  • Starting the process of outsourcing: To actually start the process of outsourcing medical transcription it is important to undertake the following steps:
  1. Technology adjustment
  2. Familiarizing healthcare professionals and support staff with uploading dictation and downloading finihhed transcripts
  3. Establishing open channels of communication with the medical transcription service provider.


Outsourcing medical transcription is an important decision and following the due process can result in satisfactory outcome for all the parties concerned.

TransDyne is a leading provider of outsourced medical transcription services, having served healthcare facilities of all types. TransDyne understands the needs of the healthcare facilities and healthcare professionals and provides complete solutions to the varied needs of healthcare professionals and healthcare facilities.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

Outsourcing medical transcription to TransDyne offers additional advantages like:
  • Volume flexibility
  • Medical transcriptionists trained in specialties
  • Customized reports/formats/templates
  • Facility to integrate with EMR/EHR
  • Option to retain flexible modes of dictation
  • Remote printing and faxing options
To avail complete medical transcription services from TransDyne, click here.










Thursday, November 18, 2010

Medical transcription services: Creating patient records

Medical transcription can simplistically be defined as the process of creating patient records, however medical transcription adds value to the healthcare process by providing numerous benefits. The inputs for the medical transcription process come from the audio recordings of the healthcare professionals. Once the patient visit is over, the healthcare professional records the details of the patient-healthcare professional encounter in audio format. Medical transcription is the process of conversion of these audio files into text format.

The patient records created by the medical transcription process have an important role to play in the healthcare process. Patient records have an important role to play in the following:

  • Provide continuity of care
  • Basis for planning patient care
  • Assist in protecting legal interests
  • Form the base for coding and billing
  • Form the basis for education and research
  • Fulfill statutory requirements
What are the details recorded in patient records?


Patient records contain details regarding the following:

  • Medical history
  • Symptoms
  • Examination results
  • Diagnostic tests
  • Treatment methods
    And a record of all other information collected by healthcare professional/healthcare facilities
    Considering the vital role information from patient records play in the healthcare process, it is important to assure medical records are made available for the use of healthcare professionals/ healthcare facilities ensuring maximum quality, security and accessibility. The process of medical transcription requires not only the right skills, the right team, the right technology and the right process, but also substantial investment in terms of capital and time.

    The easy fix to ensure that medical records are created within the parameters required is to outsource the process to a professional medical transcription service provider. This not only ensures quality, security and accessibility, it also ensures that cost of transcription is reduced by as much as 40%-50%.

    How does outsourcing medical transcription ensure quality?

    By outsourcing medical transcription to a professional service provider, quality can be ensured because:

    1. The medical transcription service provider would have the right team: Medical transcription is the core business of the service provider. Hence recruiting the right talent and training them to be experts would be an ongoing process ensuring that the service provider has the team to process any medical transcription requirements as required. The right team would not only ensure accuracy but also ensure that the transcripts are created within the required turnaround time.
    2. The medical transcription service provider would have the right procedure: To ensure that quality patient records are created on time, the medical transcription service provider would have a procedure to ensure that each transcript is checked thoroughly through a stringent quality process. This would ensure that records are accurate and timely.
    3. The medical transcription service provider would have the right technology: The right technology would help in quickening the process of collecting and transmitting the audio files for transcription. It would also help in the process of delivering finished transcripts to the healthcare professionals through various modes.

    How does outsourcing medical transcription ensure security?
    The medical transcription service provider would provide for security of confidential patient information by having measures in place to secure people, processes, infrastructure and technology

    How does outsourcing medical transcription ensure accessibility?
    The medical transcription service provider would ensure accessibility by having the right technology. The technology used by the service provider would not only ensure flexible modes of uploading dictation and offer multiple modes of document delivery, it would also ensure make sure that the technology is easy to use.

    While outsourcing medical transcription healthcare facilities have to ensure that the medical transcription service providers are carefully evaluated on the criteria of being accurate, timely, secure, cost effective and flexible to ensure seamless services.

    TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

    To avail outsourced medical transcription services from TransDyne, click here.
     

Wednesday, November 17, 2010

Medical transcription outsourcing: Leads to flexibility

In today’s situation healthcare facilities have to maintain a delicate balance between providing quality healthcare and still maintaining profits. The demands made on the limited resources available to a healthcare facility are numerous. In such a situation it is important for healthcare facilities to have maximum flexibility so that they can adapt themselves quickly to the changing demands placed on them. Outsourcing medical transcription can help healthcare facilities remain flexible!

How does outsourcing medical transcription help the healthcare facilities remain flexible?
Though medical transcription is an important contributor to the healthcare process it is not part of the core competencies of the healthcare facilities. The key to maintaining flexibility is to concentrate on the core competencies and outsource all the other activities.

Outsourcing medical transcription helps the healthcare facility remain flexible by the following means:

  • By offering a price structure based on fee for services rendered: Outsourced medical transcription service providers normally quote prices that are based on the services used by the healthcare facilities, that is based on variables like number of lines, number of reports, number of pages etc., instead of a flat rate. This ensures that healthcare facilities incur expenses limited to the usage of services.
  • By helping transform fixed costs to variable costs: By outsourcing medical transcription the healthcare facility can convert the fixed cost incurred for in-house transcription to variable costs. Fixed costs like real estate, salaries etc can be avoided.
  • Enabling increased flexibility in resource management: Outsourcing medical transcription frees up several valuable resources. The healthcare facility is then in a position to utilize these resources for other purposes.
  • Helping reduce response time to outside changes: In a changing atmosphere it is important for healthcare facilities to be able to respond to changes in a speedy manner. Outsourcing medical transcription ensures that valuable resources are free for the healthcare facilities to use while responding to outside changes.
  • Increase focus on core activities: Outsourcing medical transcription ensures that the healthcare facilities can focus on their core activity of providing quality care rather than on other associated activities like medical transcription.
  • Freeing up key employees: Outsourcing medical transcription not only benefits the healthcare professionals but also key employees of the healthcare facility like the support staff, the management staff and the information technology staff to focus on the core business of the healthcare facility.
  • Increasing speed: Outsourcing medical transcription ensures that the patient medical records are available to the healthcare professionals and support staff on time. This ensures that the speed of service is also more efficient.
  • By helping avoid bottlenecks to quicker reimbursements: Outsourcing medical transcription not only reduces direct and indirect costs but also removes bottlenecks that hinder the cash flow. Medical transcription is the first step in the receivables cycle; timely medical transcription ensures that the process of reimbursement can start on time.
However the process of outsourcing medical transcription needs to be approached with caution. Apart from evaluating the medical transcription service provider on the basis of criteria like accuracy, turnaround time and technology used, healthcare facilities need to evaluate the medical transcription service provider on the following additional points:

  1. Billing methodology
  2. Ability to deliver quality by checking on training methods and levels of quality checks used.
  3. HIPAA/HITECH compliance
  4. Experience of the medical transcription service provider by checking on references
  5. Actual capability of the medical transcription service provider by availing a free trial
  6. Availability of open channels of communication.
    Once the medical transcription service provider has been evaluated on all these criteria the healthcare facility can enjoy immaculate services, which lets them enjoy the benefit of being flexible in an ever-changing competitive environment.

    TransDyne, a leader in the outsourced medical transcription industry offers complete medical transcription solutions. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!


    To avail complete medical transcription services from TransDyne, click here.