Medical transcription services have aided the healthcare process by creating patient medical records; converting the narration of the patient – healthcare professional encounter into text format. Though there are numerous options available to healthcare professionals to document the patient encounter, medical transcription has proven to be the method that meets all the healthcare documentation criteria. Not only this medical transcription has also proven to be most preferred method of documentation considering the numerous advantages of documenting the patient encounter using this method.
To be effective medical transcription needs to meet the criteria of quality, compliance and usability. As medical transcription is a specialized skill requiring quality inputs in the form of people, processes and technology and requires considerable investment of time, money and resources, the easy fix to ensure that medical transcription meets all the criteria is to outsource the entire process to a professional medical transcription service provider.
Meeting quality criteria for medical transcription:
What is the quality criteria for medical transcription and how does outsourcing help meet the quality standards?
As in every service it is important to focus on the needs of the end user while defining standards of quality. Medical transcription is no exception, the focus of the services and the quality standards defining it are focused on the end users; healthcare professionals and healthcare facilities.
Some of the quality criteria for medical transcription include:
Consistent performance: As the process of providing care is a continuous process, the need for medical transcription services is also continuous. And as the volume of services required is impossible to predict, it is impossible for healthcare facilities to have the resources to meet these fluctuating needs without adversely affecting the costs. The problem of dealing with fluctuating volumes of transcription can be solved by outsourcing the medical transcription needs to a professional medical transcription service provider who has the capability to deliver quality services consistently.
Healthcare facilities can ensure this by sourcing a service provider who believes in having a continuous recruiting and training program for building up a team of skilled medical transcriptionists to ensure consistent performance regardless of fluctuations in the volume of transcription required.
Reliability: Considering the criticality of the information in patient medical records in various aspects of healthcare and risk management, it is important that the medical transcription services are reliable and meet the requisite accuracy standards. Accuracy standards can be ensured by outsourcing to a reliable medical transcription service provider who has quality assurance process in place to ensure that each transcript is subject to multiple level quality checks.
Competitive prices: Healthcare services are constantly battling with increasing expenses and shrinking payments – it becomes essential for them to curb costs. Outsourcing medical transcription ensures that not only does the healthcare facility save on cost substantially, but also helps convert fixed costs of medical transcription into variable costs restricted to the cost per line of transcription
On time delivery: As information from patient medical records is a vital element for clinical decision making, continued care, referrals, risk management and revenue cycle management, it becomes important for medical transcription services to maintain stringent turnaround time. Outsourced medical transcription service providers ensure that the required turnaround time requirements are met with using a combination of the right team, the right process and the right technology
Quick resolution of issues: It is important for the service provider to have channels of communication for quick resolution of issues to ensure smooth transition to outsourced medical transcription services
TransDyne, a leader in the medical transcription industry has made quality a key word in their work processes. TransDyne has adopted the process of continuous and comprehensive quality improvement to improve quality of medical transcription at every level. TransDyne realizes that quality is a continuous process and therefore Quality Guidelines are established and implemented at every level. This attitude of adopting quality as the basis of their services and their aptitude in information technology has helped them come up with easy to use medical transcription solutions that help save on time, money and efforts.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
To avail quality medical transcription services from TransDyne, click here.