Wednesday, January 30, 2013

Medical transcription: Turnaround time

Medical transcription is the process of converting the audio records of a patient-healthcare professional encounter into a typed format, which is then stored as part of the patient’s permanent health record. This record could be stored in paper format or as a soft copy. This ensures that information is available for the continued care of the patient. Moreover this record is also essential to initiate the process of reimbursement.

The quality of medical transcription services is evaluated on the basis of accuracy, turnaround time, pricing and security. The added benefit of medical transcription comes from the technology used by the medical transcription service provider, providing additional features that add value to the service.

As with any other service the value of the service comes from being available on time. In case of medical transcription this becomes even more important as it involves healthcare where having the right information can make a huge difference to the quality of healthcare. Having records on hand takes away the need to depend on memory or guesswork.

Turnaround time denotes the time between uploading the audio files to when the finished transcripts are made available to the healthcare professional. Most service providers guarantee turnaround time. The decision making process for choosing the right provider means that they should be evaluated on their ability to meet their commitment.

A healthcare facility needs to carefully evaluate the turnaround time guaranteed by the service provider. There are certain criteria that can be used to evaluate whether the guaranteed turnaround time will be delivered. Given below are some of the factors, which indicate the ability of the medical transcription company to deliver on their guaranteed turnaround time:

Ø  Technology: Apart from convenience and security, technology used by the medical transcription service provider plays a significant role in meeting turnaround time guarantee. Convenient features like automatic upload for dictation, downloading finished transcripts, and backup systems can cut down the turnaround time. This would make work at both the healthcare facility and medical transcription service provider’s ends fast, safe and convenient.

Ø  Executing medical transcription work in-house: When a service provider executes all the medical transcription work outsourced to them, in-house, this not only ensures accuracy and security, but also cuts down the turnaround time. Factors like system failure, absenteeism and power failures at the subcontractors’ end can cause a lot of delays. Moreover subcontractors would treat work as just another job and not have the commitment to meet the turnaround time offered by the service provider.

Ø  Training methods used: As medical transcription work is totally dependent on the skill set of the people working on it, the training method used by the medical transcription service provider can fine-tune the turnaround time. Medical transcriptionists trained to be domain specialists could be able to execute accurate work at optimum speed from the very beginning.

Ø  Service provider’s experience in dealing with varied customer needs: The experience of the medical transcription service provider in dealing with healthcare facilities of all types would give them the experience to have tried and tested methods in place to produce quality work within the turnaround time promised.

Ø  Standardized quality check procedures: Having a standard method in place for producing work of accuracy levels promised can ensure that the turnaround time guarantee is met with.

TransDyne offers a turnaround time guarantee of 24 hours with an option of 4-12 hours for STAT reports. TransDyne meets the turnaround time commitment by using the latest technology, executing all medical transcription work in-house, training medical transcriptionists to be domain specialists, have experience in dealing with healthcare facilities with varied needs and has in place standardized quality check procedures.

Not only guaranteed turnaround time, TransDyne also offers medical transcription with an accuracy of above 99%, at fair and reasonable prices, through secure channels and with technology that is advanced but easy to use!

To know more about medical transcription services by TransDyne, click here.

Monday, January 28, 2013

Medical transcription: Outsourcing at low costs

The concept of outsourcing is not new to the world. The origin of outsourcing started with goods, when certain things especially of good quality and affordable prices could only be produced in certain places. This was generally because of geographical, climatic conditions and availability of skilled labor. This gave consumers the benefit of quality goods at low costs.

Outsourcing of services however has become possible only in the modern world with the advent of various means of transportation, communication and the advent of the Internet. It has made it truly easy for enterprises to concentrate on their core business and outsource non-core activities. This helps them consolidate their position and increase profits by containing costs. It is a well-known fact that it is cheaper to avail services from a source that is specialized in providing the service rather than executing it in-house.

The business of healthcare requires a high degree of skill and education, along with resources like investment and time. It is a highly specialized and essential service that requires total concentration. One of the main concerns in the field of healthcare is that of dilution of focus. There are various essential activities associated with healthcare that are not part of the core business, but require considerable resources and expertise. Medical transcription is one such activity. It forms the basis for continuity of quality care and the starting point for reimbursements.

Outsourcing medical transcription is an economical and efficient method to improve quality and turnaround. TransDyne provides professional medical transcription services with benefits like:

Pricing: TransDyne believes in offering a fair and verifiable price that will ensure the profit of the healthcare facility. TransDyne offers both competitive prices as well as quality work. TransDyne offers medical transcription work at the rate of 10 cents per 65-character line, which is much lower than the industry norms. The method of billing used by TransDyne ensures that the price is fair and verifiable.

Accuracy: TransDyne offers medical transcription with accuracy of 99% or above. TransDyne ensures quality by adopting a four level quality check of medical transcriptionist, language proofreader, unit in charge and finally by the quality assurance team which tries to minimize errors before returning the finished reports.

Turnaround time: TransDyne assures a turnaround time of 24 hours from the time of uploading the dictation file into our servers. STAT reports have a turnaround time of 4-12 hours. Turnaround time is guaranteed by using the right training methods and the right technology.

Security: TransDyne ensures secure medical transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts.

Technology that is easy to use: TransDyne believes that technology should not only be advanced, but also be easy to use for the end user. TransDyne has made it very easy for the doctors to upload their dictation through various devices and also down load the transcribed files in a simple manner.

Outsourcing medical transcription to TransDyne offers all the advantages like the right price, the right technology, the right quality and optimum turnaround time without any of the operational hassles of in-house medical transcription. Apart from the obvious benefits outsourcing medical transcription has benefits like:

o   Savings on capital investments
o   Less strain on precious internal resources.
o   Renewed focus on core business
o   Improve strategic planning
o   Service around the clock

To know more about outsourced medical transcription services to TransDyne, click here.

Saturday, January 26, 2013

Medical transcription: The success story

Medical transcription has been an integral part of healthcare, providing a low key but essential service for a long time. The reason behind the success of medical transcription is the ability of this industry to adapt to change.

To quote Darwin” It’s not the strongest or the largest of the species that survives, but the one most adaptable to change”

This has never been truer than for the medical transcription industry. Veterans in the industry would vouch for the changes that have taken place and the way medical transcription service providers and medical transcriptionists have adapted to these changes.

Medical transcription service providers have come a long way from the days of collecting tapes of healthcare professional’s dictation from the healthcare facility and typing them up and returning reports to the healthcare facility. With the advent of computers and the Internet, it has become possible for medical transcription service providers from remote locations to serve the needs of healthcare facilities in an efficient and cost-effective manner.

Medical transcription has adapted to the technological changes admirably by adopting technology to improve all the standards of medical transcription work, namely:

  • Accuracy
  • Turnaround time
  • Pricing
  • Security of data.  
Not only have service providers adapted themselves to new technology but also used technology for the maximum benefit of healthcare professionals and healthcare facilities, by providing additional features like:

o   Automatic uploads
o   Archiving

The progress of medical transcription into the technological era has not been without pitfalls. There have been doubts about the sanctity and security of confidential patient data and the threat of being phased out by voice recognition software.

Security for medical transcription: Some of the leaders in the medical transcription industry like TransDyne have taken appropriate measures to secure technology by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts. Further security measures regarding the people and processes have totally secured the confidentiality of data.

Voice recognition software: Had been touted as a substitute for medical transcription. But with usage it has been proven that medical transcription is essential for voice recognition software to meet the standards of accuracy needed! Accuracy of data in transcribed report is probably the single most important feature of medical transcription as it plays an important role in both quality of healthcare and for coding & billing as part of the accounts receivable cycle. Voice recognition software has been known to give an accuracy of 60%-80%, after the software has been extensively trained on the healthcare professional’s voice and the appropriate technology. It is left to the medical transcriptionist to proofread the transcripts and correct it to achieve accepted accuracy levels.

TransDyne a leading name in the medical transcription industry has proven to be one of the foremost examples of the adaptability of a service provider. With the use of its extensive background in Information technology, TransDyne offers medical transcription services that are tailored to the needs of a healthcare facility, whether it is a single doctor practice, a multi-specialty clinic or a huge hospital with numerous divisions. TransDyne offers each a customized solution to meet their needs.

TransDyne offers medical transcription with an accuracy level of above 99%, turnaround time of 24 hours and 4-12 hours for STAT reports. Not only this, TransDyne has used its background in information technology to adopt latest technology to provide multiple benefits like absolute security of data, easy uploads & downloads of audio files, flexible modes of dictation, archiving facilities and HL7 integration. Using the right mix of people, process and technology, TransDyne provides immaculate medical transcription services at very reasonable rates.

To avail complete medical transcription services from TransDyne, click here

Thursday, January 24, 2013

Medical transcription outsourcing: Dependable and prompt

Medical transcription is a service that has been associated with healthcare for a long time. Through out the evolution of healthcare from the beginning till date documenting the patient-healthcare professional encounter has always been important. The documentation of the patient-healthcare professional encounter is important because it fulfills the following purposes:

v It provides continuity: Documenting every encounter between the patient-healthcare professional provides information so that the patient’s medical history is continuous and has no breaks. This enables the healthcare professional to impart the right form of healthcare.

v It provides information on the progress: Every time a patient comes in for continued treatment, the progress made by him can define all future steps to ensure his further recovery.

v It provides context: Context in case of healthcare is important so that the right treatment program can be designed at the right time.

v It provides feedback: Maintaining records provides feedback about the patient’s response to a certain treatment. This is an important diagnostic tool to monitor therapies.

v It provides information for innovation and change: In case a new procedure or drug is used, maintaining a record on the frequency of usage and the reaction to it can help make innovation and necessary changes.

v It provides the basis of research: Patient records are a valuable source for research inputs.

Apart from these aspects, documenting the patient-healthcare professional encounter provides the basis for coding and billing, leading to realization of payments. Enumerating the purpose of medical records serves to highlight the role of medical transcription.

Outsourcing medical transcription has always been one of the most efficient and economic ways of assuring that both low costs of transcription and the quality of reports are maintained. This affects the bottom-line of the healthcare facility and the quality of care imparted. To fulfill both these criteria a medical transcription service needs to be both dependable and prompt.

What defines dependable medical transcription?

Dependable medical transcription can be evaluated based on the following criteria:

o   Accuracy:  For medical transcription to be dependable the accuracy of the data in the transcribed document needs to be as close as possible to the audio records. This ensures that both the quality of healthcare and accuracy of coding and billing are maintained.

o   Pricing: For medical transcription to be dependable the pricing needs to be fair and consistent to ensure that the financial planning of the healthcare facility does not get affected. Terms of pricing need to be clearly defined so that the prices are clearly understood by both the parties.

o   Security:  For medical transcription to be dependable the security of confidential patient needs to be maintained through the use of right technology, right processes and the right people.

o   Technology: For medical transcription to be dependable the technology used has to facilitate easy uploads and downloads of files through secure channels. Technology has an impact on both the turnaround time and security aspects. Technology has to provide additional features like archiving, HL7 interface and flexible modes of dictation.

What defines prompt medical transcription?

Prompt medical transcription is defined by:

o   Turnaround time: For medical transcription to be prompt the turnaround time guaranteed has to be met under all circumstances including weekend and holiday transcription requirements.

TransDyne provides dependable and prompt medical transcription services, with reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To benefit from dependable and prompt medical transcription services by TransDyne, click here

Medical transcription: Code of ethics

Healthcare is an essential service along with the other basic necessities like air, water, food, clothing and housing. Therefore the practice of healthcare requires that healthcare professionals and other entities associated with healthcare come under a strict code of ethics.

Medical transcription is a profession closely associated with the healthcare industry in both the commercial and operational aspects by documenting the patient-healthcare professional encounter.

The Association for Healthcare Documentation Integrity (AHDI) has come up with the guidelines for code of conduct for healthcare documentation professionals.  The code of ethics for medical transcription professionals are as follows:

  1. Maintain confidentiality of all patient information including but not limited to peer reviews, quality improvement and risk management protocols with special effort to maintain data security in electronic communications.

  1. Implement and maintain standards of professional transcription practice. Respect the rights and dignity of all individuals.

  1. Continue professional growth enhancing knowledge and skills, including continuing education, networking with colleagues, professional reading and certification.

  1. Strive to provide accurate and timely information

  1. Exercise integrity in professional practices including work or professional experience, credentials, affiliations, productivity reporting, billing charges and payment practices.

  1. Comply with all laws, regulations and standards governing the practice of patient documentation.

  1. Foster environments of emplyment that facilitate integrity, professionalism and protection of patient information.

  1. Strive to advance the goals and purposes of the Association and work for the advancement and good of the profession.  
These are code of ethics laid by the AHDI for the members of the association as guidelines. But these code of ethics can be used as guidelines by all entities who are in the business of medical transcription.

TransDyne a leading name in the medical transcription has based the process of transcription based on the code of ethics, which covers all aspects.

  • Maintaining confidentiality of patient information: TransDyne believes in maintaining the confidentiality of patient information at all levels. The confidentiality of the data is maintained at all the stages, during transmission, during usage and during storage using the following means: 

a)    The use of 128-bit data encryption, multi-tiered application architecture, design level security safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedures and multi-modal alerts safeguards data when it is at rest and when data is in motion.

b)    Use of processes like company owned & managed facilities, not engaging any sub-contractors, employing manned security at the entry/exit points, round-the-clock video surveillance and the lack of removable storage media protect the data in use. The other measures taken for ensuring security of data in use are limiting the access to the application by User ID and an encrypted password.

c)     Educating people on the importance and procedures for HIPAA compliance gives them a professional outlook. Having them give a commitment in writing further ensures HIPAA compliance. This protects the data in all stages.

  • Implementing and maintaining professional standards of transcription: TransDyne maintains and implements professional standards of transcription by training the medical transcriptionists rigorously in one or two specialities enabling them to meet standards of accuracy and turnaround time .

  • Continuously enhancing the skills of  medical transcriptionists through education: TransDyne educates all its’ team of medical transcriptionists constantly updating their knowledge base on the latest developments in the field of medicine.

  • Provide timely information: Timely information is provided by TransDyne whenever required.

  • Exercising integrity in billing practices: TransDyne uses the character method of billing which fulfills all the billing method principles of being verifiable, measurable, definable, consistent and fair & honest.

  • Complying with the laws of patient documentation: TransDyne complies with all the laws that apply to patient documentation.
  • Foster the right atmosphere for professionalism and ethics: TransDyne creates a atmosphere which enables an atmosphere of professionalism. 

TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail medical transcription services from TransDyne, click here.

Wednesday, January 23, 2013

Medical transcription: Role played in healthcare

Medical transcription is a very important part of the healthcare cycle and plays an important role in both the operational and commercial aspects of healthcare.

  • Role of medical transcription in the operational aspect of healthcare: When a patient visits a healthcare professional, it could be for various reasons like an emergency, sudden illness, regular visit or continuation of an ongoing treatment plan. These visits need to be documented as part of the patient’s records.  
Not only does this information form a permanent part of the patient’s health record, it forms a foundation for future encounters. Factors like demographics, lifestyle of the patient, past medical history, past treatment/procedures availed, past medications, allergies etc., have an effect on the future treatment plan.

In case the patient is availing a new mode of treatment, which is in the experimental stages, this information needs to be captured for record and research purposes. In case of any findings from the tests conducted require further treatment, the record forms the basis of referral to a specialist. Medical transcription enables the healthcare professional to take informed decisions instead of relying on memory or guesswork by creating accurate and timely records.

  • Role of medical transcription in the commercial aspect of healthcare: The secondary, but equally important role played by medical transcription is the commercial aspect. Medical transcription forms the basis of claiming payment from the insurance company. The information from the record created by the medical transcription process is used as the basis of coding, billing and insurance claims. Any delays in the medical transcription process could adversely affect the receivables cycle.
Medical records also provide evidence in case of any litigation issues and it is also a statutory requirement to maintain patient records for a certain period of time. Medical transcription plays an important part in record creation by capturing all the information of the patient-healthcare professional encounter.

  • Where does medical transcription process begin?
The process of medical transcription begins when the patient enters the healthcare facility for availing treatment. The front office collects details like date of birth, gender, Social security no., employer details and details of the policy name and number etc. The patient meets the healthcare professional for consultation and treatment. This total encounter is dictated into a recording device by the healthcare professional. The audio recordings are then transmitted to the medical transcription service provider for transcription.

  • What are the various stages of the medical transcription process?
The audio records are downloaded at the medical transcription service provider’s site and distributed for transcribing among the medical transcriptionists based on their expertise. Once the transcription process is over, the proofreader goes through the record to ensure accuracy and fill any gaps, which are left blank. Then the files are passed on the Unit in charge who goes through the record once more to ensure accuracy. Before finally transmitting to the client the quality assurance does random checks to ensure total quality and the final corrections are made if required.

  • What are the attributes that define quality medical transcription?
The attributes that define the quality of medical transcription are:
a.     Accuracy: Needs to be above 99%
b.     Turnaround time: Needs to be within 24 hours
c.     Price: Needs to be reasonable and fair
d.     Security: Has to cover all aspects that is, technology, infrastructure, people and processes.
e.     Technology: Needs to be easy to use and provide maximum benefits.

It is important to have medical transcription support for both the operational and commercial aspects of healthcare. At the same time one needs to have the right provider to have benefits like accuracy, turnaround time, price, security and the right technology for ease of use.

TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete medical transcription services from TransDyne, click here.

Tuesday, January 22, 2013

Medical transcription: The myths and truths

In recent times there have been many myths and misconceptions regarding medical transcription, giving it a bad press. Given below are a few myths about medical transcription:

  • Medical transcription is easy and anybody can be a medical transcriptionist: This is a common myth about medical transcription, given that entry into this profession is relatively easy. No formal qualifications are required except for an aptitude for the English language, good keyboard skills and a keen ear. In spite of the easy entry to qualify as a medical transcriptionist, a person has to go through extensive training in medical terminology, procedures and drugs. This profession also requires a person to constantly educate themselves on the latest developments in the medical field. 
Over and above all a medical transcriptionist trained in a particular specialty of medicine adds value to the work done by being a domain specialist increasing accuracy and turnaround time.

  • Medical transcription is just a data entry service: Medical transcription is a service, which requires attributes like good listening, applying context when in doubt and an extensive knowledge base to draw from unlike data entry. Moreover medical transcription goes beyond just a data entry service by having additional benefits like effective report distribution, archiving and adding value to the healthcare facility in terms of reducing staff burden, reducing capital investment in medical transcription, and freeing up resources like utilities and real estate.

  • Medical transcription can be replaced with voice recognition software: Voice recognition software is software that automatically converts the dictation of the healthcare professional into a typed text. On the face of this, it sounds like the answer to the medical transcription needs of a healthcare facility.  
But this software is not easy to use due to the following reasons:

      1. The software has to be “taught” to recognize the voice of the user and terminology used
      2. A healthcare professional has to dramatically slow down his usual way of dictation and speak in a structured way, including punctuation etc., resulting in loss of productivity of the healthcare professional.
      3. In spite of all these preparations the accuracy of the voice recognition software has been found to be only 60%-80%.  
Because of such low accuracy levels the need for medical transcriptionists arises to proof read the reports and edit them to bring them up to the desired level of accuracy.

  • Outsourcing medical transcription is time consuming: Outsourcing medical transcription can be made easy and quick by analyzing the specific needs of the healthcare facility and evaluating a prospective service provider by these attributes. A quick way to assess the medical transcription company is through: 
      1. Methods of quality assessment
      2. Billing method used
      3. Technology used
      4. Measures for ensuring HIPAA compliance
      5. Training methods used
      6. Assessing if all the work in done in-house or through the use of sub-contractors.
      7. Testimonials
      8. Free trial
All these information can be accessed through the service provider’s website

  • Outsourcing medical transcription affects the turnaround time negatively: Outsourcing medical transcription actually fine tunes the turnaround time and regularizes any overflow needs due to rise in patient visits. Outsourcing also takes care of weekend and holiday transcription needs, thus lessening the turnaround time.

  • Outsourcing medical transcription will adversely affect the quality of reports: Outsourcing actually improves the accuracy level of the reports transcribed, when done right. The healthcare facility needs to look a service provider who has a thorough method for attaining accuracy; specialty based training methods and executes all medical transcription work in-house.

  • Outsourcing medical transcription has hidden costs that will increase the cost per line: The cost per line of medical transcription is largely determined by the billing method used. Picking a medical transcription service provider that uses a fair and simple method of billing will ensure that there are no hidden costs, and help keep costs down.

  • Outsourcing medical transcription is not safe: This is one of the main myths perpetuated due to a few unfortunate incidents in the past. The security measures used by the medical transcription service provider need to be assessed in detail to ensure security breaches are prevented. The service provider needs to be assessed for security on the basis of: 
      1. Technology
      2. Facilities and infrastructure
      3. People and processes 
  • Outsourcing medical transcription would require an entirely new Information Technology (IT) infrastructure: Outsourcing to the right service provider would ensure this does not happen. Care needs to be taken to choose a service provider who understands the special needs of the healthcare professionals and ensures that the technology takes care of all the needs and at the same time is very simple to use. Features like a flexible mode of dictation, easy uploads & downloads and archiving facilities need to be considered in the assessment process. 
TransDyne is a medical transcription service provider that busts all these myths and provides quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!                   

To avail complete medical transcription services from TransDyne, click here.

Monday, January 21, 2013

Medical transcription outsourcing; Getting started with TransDyne

Once the process of evaluating and selecting a medical transcription service provider is over, the next step is the transition from the current mode of transcription to that of using the services of the service provider. Getting started on a new mode of transcription can be complicated and time consuming unless the service provider has a simple process for integration.

TransDyne has made transition to outsourced services an easy and stress-free process allowing the healthcare facility to start using their services without having to make any major adjustments. The process of transition to TransDyne medical transcription services would involve:

  • Identifying the right solution: TransDyne believes that the needs of each and every customer are different. That is why TransDyne does not offer a “vanilla” product. Rather, TransDyne believes in having discussions with the healthcare facilities on the various aspects of the service needed and customizing their products to suit that of their clients. This ensures that the healthcare facility and TransDyne are on the same page from the very beginning. 
Identifying the right solution for medical transcription needs of the healthcare facility would be done taking into consideration the following factors:

    1. Number of doctors at the facility: This would have an impact on the volume, the formats required and the turnaround time of the reports

    1. The specialties of the doctors: TransDyne believes in catering to the needs of doctors based on their specialization. Specially trained medical transcriptionists would be assigned according to the specialties

    1. The volume of transcription: This would help plan the kind of system integration required and planning for holidays and weekend requirements

    1. The types of reports: The type of reports required would help configure the systems.

    1. Turnaround time required: Turnaround time would vary according to the type of report and these needs to be considered while customizing solutions for the client.

    1. Dictation modes: The dictation modes used by the healthcare professionals need to be configured into the system

    1. EMR integration required: Incase of integration with EMR is required then HL7 integration needs to be provided.

    1. Additional features like remote printing and faxing: These features need to be incorporated on the basis of the needs.

    1. Electronic signature: This feature also needs to be integrated into the system.

    1. Archiving requirements: Each client has specific archiving requirements, which need to be customized accordingly.

    1. Preferred billing method: There are different billing methods based on minute of transcription, gross line, page, report, and character line method of billing. The method of billing needs to be agreed upon to commence services.

    1. Access levels to different users: The healthcare facility may want to give different levels of access to reports on the system this needs to be ascertained beforehand.

    1. Expansion plans of the healthcare facility: This will determine what could be the future medical transcription requirements. 
  • Agreement: This stage involves formalizing the solutions that have been identified into the agreement. TransDyne has a standard business agreement, which is provided to the client for scrutiny by their legal team. Efforts are made to incorporate any changes required by the clients on this.

  • Gathering the right information: At this stage details like formats, macros and templates will be gathered for inclusion in the reports produced. The individual needs of the healthcare professionals are taken into consideration.

  • Shipping hardware and software: This next stage involves shipping the necessary software and hardware required for starting the transcription process. It could be as minimal as digital recorders considering that TransDyne believes in using simple and effective technology

  • Technical integration: The integration of the systems with that of the healthcare facilities’ system is done at this stage. Any other requirements by the clients in this regard are also taken care at this stage.

  • Training: The teams at the healthcare facility are provided orientation to work with the system to enable easy usage.

  • Using the service: At this stage the healthcare facility can start using the services by uploading dictation files on the TransDyne systems. The transcribed reports will be made available to the healthcare facility as per the turnaround time guaranteed. 
To get started on superior medical transcription services by TransDyne, please click here