Medical transcription outsourcing: Providing quality services

The primary goal of a healthcare facility, no matter how big or small is to deliver quality healthcare, profitably. To provide quality healthcare, healthcare facilities depend on a lot inputs like the right manpower- qualified, experienced, skilled healthcare professionals and support staff, the right equipment – laboratories, scanners, surgical equipments etc and information. Information in case of the healthcare process is available in the form of patient records. To be profitable, a healthcare facility needs to concentrate on reducing cost and quickening the cash flow, by accelerating the reimbursement process.

Medical transcription is the process by which patient records are created by transcribing the audio records of the patient-healthcare professional encounter into text format. However medical transcription requires inputs like capital investment in transcription equipment, training, allocation of real estate, use of information technology resources and other valuable resources.

Outsourcing medical transcription is an effective, efficient and economic fix for creation of patient records, thus helping in providing quality healthcare. Not only this medical transcription also helps in achieving the other goals of the healthcare facility by reducing costs and accelerating the receivables cycle.

How does outsourcing medical transcription help healthcare facilities achieve their goals of providing healthcare profitably?

Providing quality healthcare: Outsourcing medical transcription contributes to the achievement of this goal through the following means:

1. Maintaining accuracy: Outsourcing medical transcription ensures that expertly trained medical transcriptionists create the patient records, thus capturing complete and accurate information that can aid the healthcare professional in the treatment process. Accuracy is maintained by medical transcriptionists who are not only well trained to be familiar with the language of the specialty they are transcribing, but are also updated constantly with the latest developments in the specialty. Moreover the finished transcripts are transmitted to the healthcare professionals only after undergoing a stringent quality check to ensure errors are minimized.
2. Maintaining turnaround time: For healthcare professionals to take the right decisions regarding the treatment plan for the patient it is important that not only should the information be captured accurately, but also be available on time. Outsourcing medical transcription ensures that tight turnaround times are maintained using the right people, the right processes and the right technology.
3. Using technology: Outsourcing medical transcription can make tracing patient records easier to retrieve when required through powerful archiving facilities. This can be invaluable to healthcare professionals during the treatment process.

Profitability: Outsourcing medical transcription contributes to the achievement of this goal through the following means:

1. Reducing costs: Outsourcing medical transcription ensures that healthcare facilities benefit by way of enormous cost savings in transcription costs. Outsourcing medical transcription helps reduce cost by the service provider using a verifiable, measurable, definable, consistent, fair and honest billing method. Healthcare facilities also benefit from the economies of scale that come about due to the experience of the medical transcription service provider and the best practices established by the service provider
2. Restricting cost: Outsourcing medical transcription not only ensures substantial reduction in the cost of medical transcription, it also restricts the cost of transcription to the cost per line, eliminating all indirect costs and overheads.
3. Quickening the receivables cycle: Medical transcription is the first step in the receivables cycle providing the basis for coding and billing leading to claims and reimbursement. Outsourcing medical transcription ensures that patient records are created on time, thus laying the foundation for a quicker receivables cycle.

Outsourcing medical transcription to the medical transcription service provider can not only help in creation of quality patient records, but also help healthcare facilities achieve their goals.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail quality medical transcription services from TransDyne, click here.

Medical transcription outsourcing and healthcare

Healthcare is an essential service that has to be patient-centric to be effective. To be patient centric healthcare services need to be

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  Transparent
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  Individualized
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  Respectful
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  Preserving the dignity of the individual
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  Offering choices to matters related to the treatment of one’s person, within reason
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  Confidential

Healthcare facilities draw inputs from various sources to achieve this end. There are many contributors to making the healthcare process successful and profitable. One of the elements that contribute to the success of the healthcare process is information. Information that is in the form of patient records including:

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  Demographics
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  Pre-existing health conditions
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  Current medication
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  Medical allergies
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  Family health history
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  Habits that affect health
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  Details of previous encounters
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  Progress
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  Test/x-ray/scan results
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  Physical symptoms

The above information helps healthcare professionals in making informed decisions regarding the patient’s health and in formulating treatment plans. Medical transcription aids in the process of creating patient records by transcribing the audio records of the patient-healthcare professional encounter as narrated by the healthcare professionals into text format.

However medical transcription is a specialized skill requiring a lot of resources, focus and competence. Outsourcing medical transcription to a professional medical transcription service provider is one of the most effective, efficient and economical methods of creating patient records.

Outsourcing of medical transcription services should be done after a process involving the careful selection of a medical transcription service provider who can tailor their services to the specific needs of the healthcare facility. Once the right service provider has been chosen, there are numerous advantages of outsourcing medical transcription including:

Accuracy: It is very important to document the patient-healthcare professional encounter as accurately as possible. Outsourcing medical transcription maintains the accuracy level of the patient records due to the following factors:

1. 
   
   Multi level quality checks: A professional medical transcription would try and maintain the accuracy of the transcripts by having stringent quality checks to ensure minimum error rate
2. 
   
   Trained medical transcriptionists: A professional medical transcription service provider would have a continuous process of recruiting and training medical transcriptionists. Moreover specialized training techniques like training in one or two specialties helps enhance the accuracy level in the transcripts

Speed: Information in the patient records not only needs to be accurate, but also needs to be available on a timely basis. Outsourcing ensures that patient records are transcribed within an optimum turnaround time. The service provider can maintain turnaround time due to the following factors:

1. 
   
   Enormous pool of medical transcriptionists: A professional medical transcription service provider would have a large pool of well-trained medical transcriptionists available on a regular basis. Due to this the turnaround time of transcripts would be unaffected by factors like absenteeism, shift changes etc.
2. 
   
   Technology: Use of the right technology by the service provider can speed up the process of transcription by having features like flexible modes of dictation, automatic upload and download etc. speeding up the process of transcription
3. 
   
   Total focus: Medical transcription is the core activity of the service provider, this means that all the resources of the medical transcription service provider are focused on providing timely and accurate medical transcription services

Savings on cost: One of the main benefits of outsourcing medical transcription is that of huge savings on cost of transcription to the healthcare facility. The cost of transcription is reduced by at least 40% and is limited to the cost per line of transcription. This is possible due to the following factors:

1. 
   
   Economies of scale: The medical transcription service provider deals with huge quantities of medical transcription work, thus is able to optimize the production process reducing costs. The benefits of this are passed on to the healthcare facility
2. 
   
   Billing methodology: The billing method used by the medical transcription service provider can make a lot of difference to the cost of transcription. The billing method used should be measurable, verifiable, definable consistent, fair and honest
3. 
   
   Savings on idle capacity/overtime: Outsourcing medical transcription ensures that the healthcare facility pays only the price per line. Factors like extra expenses on overtime for weekend and holiday transcription, and wastage due to idle capacity are eliminated

Technology: Technology plays a huge part in the process of medical transcription by providing the following benefits:

1. 
   
   Multiple utility: Technology adds to the medical transcription service by having many time saving utilities that ease the life of healthcare professionals and support staff
2. 
   
   Easy to use: The use of the right technology ensures that not only do healthcare professionals get multiple benefits but also ease of use
3. 
   
   Security: Technology has a large role in securing confidential patient information during the medical transcription process

Security: Outsourcing medical transcription ensures that confidential patient information is secure during the process by securing the following:

1. 
   
   People
2. 
   
   Processes
3. 
   
   Technology

TransDyne, a leader in the outsourced medical transcription industry offers outsourced medical transcription services that support the healthcare process. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail total medical transcription solutions from TransDyne, click here.

Medical transcription outsourcing: Value added services

The process of healthcare depends on several inputs to be effective and economical. One of the ingredients that add to the successful delivery of healthcare is accurate and timely information in the form of patient records. Patient records are a culmination of patient details including the health and treatment history of the patient, test results, X-rays, medication prescribed, allergies, pre-existing health conditions, progress on treatment availed among other details.

It is important for healthcare professionals to have this information to draw on, for formulating an effective treatment plan. Medical transcription is the process of creating patient records converting audio files of the patient- healthcare professional encounter as narrated by the healthcare professional into text format.

Outsourcing medical transcription has not only proven to be effective, efficient and economical, but also provides value added services.

What is the value addition to be gained by outsourcing medical transcription services?

Specialty medical transcription: Outsourcing medical transcription ensures that the needs of different specialties are recognized and taken care of. Each specialty of medicine has its’ own specific language, terminology, drugs, procedures, therapies, formats and templates. Outsourcing medical transcription to a professional service provider ensures that the needs of specialists are taken care of by medical transcriptionists who are domain experts in that specialty, delivering transcripts with optimum accuracy and within the turnaround time required

Technology: Technology has become an important part of the transcription process both for the healthcare professionals and the service provider. One of the added benefits of outsourcing medical transcription is the benefit gained by the use of technology used by the service provider. The value added to the medical transcription process by technology include:

1. Flexible modes of dictation
2. Automatic upload of dictation
3. Safe transmission of audio files to the service provider
4. Automatic delivery of transcripts through speedy and secure means
5. Added benefits like remote printing and faxing
6. Powerful archiving features enabling easy tracking of dictation and transcripts
7. Integration with EMR systems

HIPAA/HITECH compliance: Securing confidential patient information is one of the main concerns of healthcare facilities. This information is especially vulnerable during the process of medical transcription. Outsourcing medical transcription to the right service provider ensures that this data is protected at every stage of transcription by taking adequate measures securing technology, people, processes and infrastructure.

Medical transcription requirements for holiday and weekend requirements at no extra costs: Outsourcing medical transcription has the added benefit of taking care of all the transcription needs of the healthcare facility including holiday and weekend requirements. The healthcare facility benefits from the outsourcing arrangement in terms of no wastage on idle capacity and savings on extra costs for holiday and weekend transcription

Quickening the receivables cycle: Outsourcing medical transcription ensures that the process of reimbursement takes place on time. Medical transcription is the first step in the reimbursement process. Outsourcing medical transcription ensures that patient records are created on time, thus laying the foundation for coding and billing leading to claims processing and reimbursement

It can be said that outsourcing medical transcription to the service provider is a value added service.

TransDyne, a leader in the outsourced medical transcription industry offers value added outsourced medical transcription services. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail value added medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing economical solutions

Quality healthcare is based on the foundation of the qualification, skills, experience of healthcare professionals, appropriate equipment, the right drugs and information regarding the patient’s health condition. Medical transcription plays an important role in the process of healthcare by creating patient records converting the audio files of the patient-healthcare professional encounter into text format.

Patient records act as reference points in the following areas:

• Providing demographic details of the patient
• Past and present symptoms exhibited by the patient
• Details of past examinations/tests/ procedures
• Past diagnosis/ treatments
• Drugs prescribed
• Allergy information
• Pre existing conditions

It is vital that patient records be created on a timely basis, capturing maximum information accurately. Medical transcription is the process of patient record creation. Though playing such a vital role in the healthcare process, medical transcription adds to the costs. Considering this, it is important for healthcare facilities to contain the costs of medical transcription to the maximum extent possible without compromising quality, security or turnaround time.

How can medical transcription be made economical?

Outsourcing medical transcription to a professional service provider can not only help the healthcare facility reduce cost per line of transcription, but also reduce overheads that would be incurred by having medical transcription in-house.

How is outsourcing medical transcription economical?

To find out whether outsourcing medical transcription is really economical it is important to understand the meaning of the word economical. The word economical has been defined as using the minimum of time or resources necessary for effectiveness.

Outsourcing medical transcription is an economical solution for the documentation needs of a healthcare facility. Outsourcing medical transcription helps the healthcare facility economize in the following areas:

• Helps reduce cost per line of transcription: Outsourcing medical transcription helps reduce the cost per line of transcription by as much as 40%-60%. Apart from that outsourcing medical transcription also helps the healthcare facility contain costs to the extent the service is used. Extra expenses like overtime payment for high volumes or wastage due to idle capacity are avoided.
• Helps reduce indirect cost of in-house medical transcription: Medical transcription requires deployment of resources like medical transcriptionist recruitment & training expenses, real estate costs, cost of transcription equipment, cost of utilities, cost of working capital, cost of IT and management resources etc. By outsourcing medical transcription all these expenses can be avoided.
• Saves the time of healthcare professionals: Outsourcing medical transcription helps save time of healthcare professionals in the following ways

1. Allowing them to use flexible modes of dictation
2. Reducing time spent editing and correcting records by maintaining accuracy
3. Improving efficiency by having features like remote printing and faxing

• Saves the time of other support staff: Outsourcing medical transcription helps save the time of support staff by providing the following benefits:

1. Powerful archiving facilities
2. Having HIPAA/HITECH compliant measures in place to ensure security of data
3. By allowing automatic uploads of dictation and automatic downloads of transcripts by using efficient technology
4. Having options for integration with EMR/EHR
5. Having a transparent and well defined billing methodology, making it easier to reconcile accounts

It can be concluded that outsourcing medical transcription is an economical solution to the documentation needs of a healthcare facility.

TransDyne is a leading provider of outsourced medical transcription services that are economical, efficient and effective. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail economical medical transcription services from TransDyne, click here.

Medical transcription outsourcing: How it improves the operations of healthcare facilities

Medical transcription has a vital role to play in the process of delivering quality healthcare. Medical transcription is the process of creating permanent patient records from the audio recordings of the patient-healthcare professional encounter. A healthcare facility is faced with various options for availing this service. Medical transcription can be a part of the healthcare facility’s operations; can be availed from independent contractors or by outsourcing to a professional medical transcription service provider, or a combination of any of the methods. Though having medical transcription in –house and executed through independent contractors has a few advantages, outsourcing medical transcription to a professional medical transcription service provider has been found to be the most beneficial.

What are advantages of outsourcing medical transcription?

Increases operational efficiency: Outsourcing medical transcription not only helps improve the efficiency of the healthcare professionals, but also has the advantage of reducing the burden of several departments within the healthcare facility. The creation of patient records is automatic, without interrupting the workflow of the healthcare professionals and other support staff

Helps strategize resources: By outsourcing medical transcription, a healthcare facility would be able to deploy its limited resources to reap maximum benefits. Resources like management, Information technology, real estate etc are freed up when medical transcription is outsourced. This results in better utilization of limited resources

Improves quality of service: Outsourcing medical transcription helps improve quality of healthcare services by providing timely and accurate information and also enabling the healthcare professionals and other support staff to focus on the healthcare process by allowing them to use their limited time in the best way possible

Improves finances: Outsourcing medical transcription helps increase cash flow by reducing costs and accelerating the receivables cycle

Increases access to information: The information contained in patient records is utilized by various healthcare professionals as well as support staff, throughout the course of a patient’s treatment. Outsourcing medical transcription allows healthcare professionals as well as associated staff easy access to information by using the right technology

Helps with budgeting: Outsourcing medical transcription helps the administration of healthcare facilities cope with tight resources by allowing them to get rid of indirect expenses that they would incur by executing medical transcription in-house

Improves turnaround time: Outsourcing medical transcription ensures that the turnaround time between the dictation and the time when the patient records are accessible is streamlined. This is possible by the medical transcription service provider using the right team, the right processes, and the right technology

Improves coordination between various departments: The information in the patient records provides inputs for usage by various departments. Outsourcing medical transcription helps different departments like the support staff, the coding and billing department and the finance department to have access to patient records through archiving features

Keeps records up to date: Outsourcing medical transcription ensures that patient records are maintained up to date, as all the information is updated into the patient records automatically

Improves quality of information: Outsourcing medical transcription ensures that the patient-healthcare professional encounter is captured in a descriptive form without missing any vital information. A medical transcription service provider would have a process in place to ensure this by having more than one ear listen to the dictation and having a quality check process is in place to ensure maximum accuracy

TransDyne, a leader in the outsourced medical transcription industry provides outsourced medical transcription with all the benefits. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail medical transcription services from TransDyne, click here.

Medical transcription Outsourcing: Availing specialty services

Medical transcription plays an important role in the healthcare process by creating patient records from audio files of the patient-healthcare professional encounter. Medical transcription has distinguished itself as a service separate from that of being a medical secretary or that of medical coding and billing. However to understand the specific role of medical transcription in the healthcare process it is important to understand what makes medical transcription a specialty service. This will help us understand why it is important for a healthcare facility to outsource medical transcription to make the process of creating patient records efficient, effective and economical.

What makes medical transcription a specialty service?

To understand why medical transcription is considered a specialty service it is important to understand the meaning of the word “specialty” and see how it applies to medical transcription.

The word specialty has been defined as a special pursuit, an occupation, an aptitude, having a skill, state of being special or distinctive, and a service of particular superiority.

Outsourced medical transcription services fits the parameters as defined by this definition of specialty.

Providing medical transcription services would be considered a special pursuit requiring the service provider to gear the whole organization to provide this service. Professional medical transcription services are a culmination of the right people, the right processes and the right technology

Providing medical transcription services would be considered an occupation having certain parameters for performance and operating on the basis of a strict code of ethics

Providing medical transcription services that are timely, accurate, secure and cost effective require the medical transcription service provider to have the right aptitude. This will enable them to use a team with requisite training to ensure high standards of quality service and using technology to provide maximum utility with ease of use

Medical transcription is a specialty service in that it is distinctive from other services like billing or that provided medical secretaries. Not only that medical transcription caters to healthcare professionals, who are specialized in distinct areas of medicine. This requires medical transcriptionists working on medical transcription to be specialize in transcribing for one or two specialties making them domain experts

It can be concluded that medical transcription requires enormous dedication and focus, not to mention investment towards manpower and technology to be effective. Therefore it makes sense for healthcare facilities to outsource medical transcription to a professional medical transcription service provider to ensure that they can focus on their core business; that of providing quality healthcare, profitably.

TransDyne, a leader in the outsourced medical transcription industry has specialized in customizing medical transcription services to meet the distinct needs of healthcare facilities. TransDyne tailors their services to suit the needs of the healthcare facility, no matter how small or big. Some of the advantages of outsourcing medical transcription to TransDyne are:

• Creation of patient records with an accuracy of above 99%
• Specialty medical transcriptionists to cater for specialty medical transcription needs
• Turnaround time of 24 hours, with an option of 4-12 hours turnaround time for STAT reports
• Reasonable and transparent pricing
• HIPAA/HITECH compliant medical transcription
• Technology that provides maximum features and benefits with ease of use

To avail the benefits of outsourced medical transcription services by TransDyne, click here.

Medical transcription outsourcing: Availing standard services

When it comes to outsourcing a portion of the workflow it is important to pick the right service provider. Medical transcription is a vital link in the healthcare chain, aiding the process in many ways. Though medical transcription has a critical role to play in the healthcare process it does not directly contribute to the revenue inflow. That is why outsourcing medical transcription is not only effective, efficient and economical it is also preferable. Outsourcing medical transcription enables the healthcare facility to focus on the core business objectives of providing quality healthcare profitably.

However while outsourcing a vital component of the healthcare process like medical transcription it is important to source a medical transcription service provider who can offer standard medical transcription services.

What is meant by standard medical transcription services?

The word “Standard” has been defined as something established or widely recognized as a model of authority or excellence. Or something, which is, established as a rule or model by authority custom or general consent.

Medical transcription services do fit the definition of being measured against standards, as there are strict norms that need to be adhered to, to be acceptable.

What are the standards that define medical transcription?

Medical transcription is the process of creating permanent patient records by converting audio records of the patient-healthcare professional encounter into text form. Patient records play a vital role in the following:

• Basis for future treatments
• Basis for tracking response to treatment
• Basis for referrals to specialists
• Basis for coding and billing
• Evidence in case of litigation
• Are part of the statutory requirement

As patient records play such a vital role in the operational and commercial aspects of healthcare it is important that the process of creating patient records, i.e medical transcription adheres to established standards.

The standards that define medical transcription are as follows:

Accuracy: This is defined by the level of accuracy in the information captured in the patient record viz. a viz. the audio recording. The accuracy of the patient record needs to be as close to 100% as possible, as the information in the patient record plays an important role in the healthcare process. It is the role of the medical transcriptionist to maintain the standard of the patient record by maintaining the highest level of accuracy possible.

Turnaround time: For the healthcare facility to flourish operationally and commercially it is important for patient records to be available on time. A medical transcription service provider needs to maintain a standard of 24 hours turnaround time.

Security: The information captured in the patient record needs to be protected at all levels. The standard for maintaining confidentiality of patient information by the medical transcription service provider has been defined by HIPAA/HITECH regulations.

Technology: Technology plays an important role in the medical transcription process by increasing speed, eliminating security breaches and by offering easy to use features for healthcare professional to optimize their productivity. The standard for technology in medical transcription can be defined as advanced and easy to use.

Pricing: Pricing in outsourced medical transcription services have to meet the standards of being reasonable, definable, measurable, verifiable, consistent, fair and honest.

While outsourcing medical transcription it is important to source a medical transcription service provider that meet all the criteria to provide standard services.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail standard outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Helps improve reimbursements and reduces risk of litigation

The healthcare process is the culmination of the qualification, skills, experience, equipments, drugs, procedures and information from various sources. Medical transcription process plays an important role in the healthcare process by capturing the details of the patient- healthcare professional encounter to create patient records.

One way to make the medical transcription process more efficient, effective and economical is to outsource the entire patient record creation process to a professional medical transcription service provider. This ensures that patient records are created on time, with maximum accuracy, within reasonable prices and with maximum security. Outsourcing medical transcription also adds value to the process by easing the life of healthcare professionals using the right technology that offers multiple features and benefits with ease of use.

Apart from the above-mentioned benefits, outsourced medical transcription can aid in the following:

1. Speeding up the receivables cycle: Medical transcription is the first step in the receivables cycle. The data captured in the patient record is the foundation for coding and billing, which leads to reimbursement. By maintaining standard turnaround time, outsourced medical transcription quickens the process of reimbursement.
2. Optimize reimbursement potential: Medical transcription also aids in optimizing the reimbursement process by making sure all the details of the patient-healthcare professional encounter are captured completely and accurately. This ensures that none of the steps in the treatment procedures are missed out ensuring that nothing is missed while coding and billing. To ensure that all details are captured it is also important for the healthcare professional to dictate the patient encounter in its entirety. Outsourced medical transcription ensures this by allowing healthcare professionals to retain familiar modes of dictation.
3. Protection against litigation: Detailed patient records form an important part of evidence in case of litigation. Outsourced medical transcription ensures this by maintaining both accuracy and turnaround time. Moreover healthcare facilities also face the risk of litigation due to violation of HIPAA/HITECH by failing to protect confidential patient information. Outsourcing medical transcription aids in preventing this by protecting the data at all stages during the process of medical transcription.

It can be seen outsourcing medical transcription has advantages beyond just the obvious. Outsourcing medical transcription ensures accuracy, turnaround time., cost saving and security of data it also has numerous other benefits that benefit the healthcare facility by accelerating the receivables cycle and protection against litigation.

However while outsourcing medical transcription it is important to evaluate the medical transcription service provider on various factors.

TransDyne, a leader in the outsourced medical transcription industry offers total solutions to suit varying need of different of different kinds of healthcare facilities. TransDyne has teams of medical transcriptionists who are trained in different specialties, making them domain experts. This ensures that TransDyne can cope with medical transcription for any specialty with an accuracy level of above 99%. TransDyne offers a turnaround time of 24 hours with an option of a turnaround time of 4-12 hours for STAT files.

TransDyne has the technical capabilities to integrate with the existing systems of healthcare facilities, requiring no additional investments. TransDyne offers medical transcription for weekends and holidays, and has people and systems in place to cope up with varying volumes of transcription. TransDyne has software and tools that offer additional features like archiving, remote printing & faxing among other benefits. TransDyne ensures security of confidential patient information, by securing people processes, infrastructure and technology

To avail the benefits of outsourced medical transcription services by TransDyne, click here.

Medical transcription outsourcing: Providing Innovative solutions

The process of medical transcription has evolved a lot since the beginning to accommodate changing demands of the healthcare sector, by providing innovative solutions to make life easier for healthcare professionals and other members of healthcare facilities.

How does outsourcing medical transcription provide innovative solutions?

The word “Innovative” has been described as a new way of doing something, making the old method more useful, incremental, revolutionary changes in thinking, increasing value and overall bringing about positive change. Let us see how medical transcription services fit into this definition of  innovation.

New way of doing something: Medical transcription has been constantly adapting technology to add features to services, which can benefit healthcare professionals and other staff enormously. A good example of this point would be remote printing and faxing of reports. This results in cutting short a lot of steps in the process of document delivery.

Making the old method more useful: Use of Internet has quickened the process of medical transcription eliminating the need for the physical presence of the medical transcriptionist to provide medical transcription services. Adding features like archiving has made life much easier for healthcare professionals and support staff enabling them to locate medical records instantaneously

Revolutionary changes in thinking: Outsourced medical transcription services have brought about revolutionary changes in the way a healthcare professional is able to manage his/her limited time by allowing them to use familiar modes of dictation, instead of forcing them to adhere to any particular method as prescribed by the medical transcription service provider

Increasing value: Outsourcing medical transcription has added value to the basic service of listening to the audio recordings of healthcare professional and converting them into text format, by having medical transcriptionists trained in specialties. This has added value to medical transcription services by ensuring the team working on the transcription understands the nuances of the service required and provides medical transcription with maximum accuracy and minimum turnaround time

Bringing positive change: By use of technology, medical transcription service providers have brought about positive changes in the medical transcription process by securing confidential patient data at all stages

TransDyne, a leader in the outsourced medical transcription industry offers innovative solutions to suit the needs of healthcare facilities. TransDyne offers medical transcription services with the following benefits:

Accuracy of above 99%: TransDyne offers medical transcription services with an accuracy of about 99%. TransDyne ensures consistent quality of patient records using:

1. The right people: The team of medical transcriptionists are recruited through a stringent process and medical transcriptionists are trained on one or two specialties making them domain experts
2. The right processes: The audio files are transcribed by expert medical transcriptionists and put through a rigorous quality check process consisting of four levels

Turnaround time of 24 hours: TransDyne ensures that it maintains a turnaround time of 24 hours for normal files, with an option of 4-12 hours for STAT files by using the right people, the right processes and the right technology.

Total security during the transcription process: TransDyne ensures data security of medical transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts. TransDyne also ensures data security by ensuring that the data doesn’t leave their premises physically. To ensure secure medical transcription all the transcription is done in the company’s own premises and the premises are secured through appropriate security measures. TransDyne meets and exceeds all HIPAA/HITECH regulations that apply to electronic exchange of information.

Technology that is easy to use: Considering that time is one of the most precious commodities for healthcare professionals, TransDyne believes in using technology that provides multiple features with ease of use. Some of the features of the software and tools used by TransDyne are as follows:

• Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files can be uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.
• Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files form the archives.
• Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.
• HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs.

Reasonably priced services: TransDyne offers medical transcription services that are reasonably priced using the right team, the right process, the right technology and by using a billing method that is verifiable, definable, measurable, consistent, fair and honest, ensuring that there are no hidden costs.

To avail innovative medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Convenient solutions

Medical transcription has earned its place in the healthcare process by creation of patient records, converting the audio records of the patient-healthcare professional encounter into text format. The process of medical transcription becomes even more convenient when outsourced to a professional medical transcription service provider.

What is meant by convenient medical transcription services?

The word convenience has been defined as being favorable to the user’s comfort, suiting the purpose and needs of the end user. It has also been defined as accessible, fitting, appropriate, timely and suitable. It is important to assess whether outsourced medical transcription services fit all these criteria.

Favorable to the users’ comfort: The services of a medical transcription service provider serve the needs of a healthcare facility at several levels. The primary beneficiary of patient records, through medical transcription services is the healthcare professional. Others who benefit from outsourced medical transcription services are the support staff, the administrative staff and the billing department. An efficient medical transcription service provider would serve the needs of all the users , by providing medical transcription services with benefits like:

1. Familiar and flexible modes of dictation
2. Creation of patient records with maximum accuracy
3. Archives
4. Eliminating overheads for medical transcription
5. Keeping up the turnaround time commitments, enabling the billing process to start on time

Suiting the purpose and needs of the end user: The purposes of outsourcing medical transcription are:

1. Saving time of healthcare professionals and other staff
2. Providing specialty transcription based on the specialization of the healthcare professional with speed and accuracy
3. Reducing cost per line of transcription

Outsourcing medical transcription to the right service provider would fulfill all these objectives

Accessible: Outsourcing medical transcription ensures the accessibility of services. It enables the healthcare professionals to avail services according to their time and volume constraints

Fitting: Outsourcing medical transcription ensures that the services are tailored to suit the needs of different healthcare professionals. Requirements like turnaround time, templates, formats, modes of dictation, mode of document delivery and even fonts are included while designing the services

Appropriate: One of the major requirements of healthcare facilities is protecting the sanctity of confidential patient information. Medical transcription service providers understand the need to protect the information and appropriate measures are taken to ensure protection of data at all stages

Timely: Outsourcing medical transcription ensures that the creation of patient records take place in a timely manner. Not only this timely creation of patient records also helps quicken the receivables cycle

Suitable: Outsourcing medical transcription is a suitable solution for the problem of shrinking budgets and increasing demands on the limited resources available to the healthcare facilities. Outsourcing medical transcription not only ensures lowering of transcription costs but also saves on the overhead costs of the healthcare facility towards in-house transcription

It can be concluded that outsourcing medical transcription is indeed a convenient solution for the documentation needs of a healthcare facility, as it fulfills all the criteria by being favorable to the user’s comfort, suiting the purpose and needs of the end user and by being accessible, fitting, appropriate, timely and suitable. However to benefit from all the advantages of outsourced medical transcription it is important to source, evaluate and choose the right service provider.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail convenient medical transcription services from TransDyne, click here.

Medical transcription: Choosing the right service provider

Medical transcription has become an integral part of the healthcare process, aiding in the process of record creation. Essentially medical transcription is an effective back end support for healthcare facilities. Though medical transcription is an integral part of the healthcare process, it is not part of the core business of the healthcare facility. The easy fix to ensure creation of patient records in a cost–effective, accurate, speedy and secure way is to outsource the entire process to a professional medical transcription service provider.

Choosing the right medical transcription service provider is vital as it is a partnership that will have long-term impact on the running of the healthcare facility. Choosing a medical transcription service provider is business decision that requires a process of qualification and evaluation to ensure that a working partnership is formed. To this end, a healthcare facility has to consider numerous factors while outsourcing medical transcription

What are the factors to be considered while outsourcing medical transcription?

The process of choosing the right medical transcription service provider should logically follow a process involving two phases.

First phase of the outsourcing decision:

Purpose of outsourcing: This part of the process is probably one of the most ignored and important steps in the outsourcing process. This step requires the healthcare facility to clearly define what it hopes to gain from the outsourcing process. Typically this could include:

1. Streamlining the transcription flow: Outsourcing medical transcription ensures that the process of converting dictation files into patient records happens as a matter of course
2. Reducing the turnaround time: Outsourcing medical transcription ensures that the turnaround time required by the healthcare professional is met with
3. Lowering costs: Outsourcing medical transcription helps the healthcare facility save on costs of medical transcription as well as other associated costs
4. Better focus on core business: Outsourcing medical transcription has the additional benefit of allowing the healthcare facility to concentrate on the core business of providing quality healthcare profitably
5. Having a leaner organizational structure: Outsourcing medical transcription helps the organization structure leaner by ensuring that along with the need for medical transcriptionists, other staff like managers, administrators and IT staff is reduced
6. Quickening the receivables process: Outsourcing medical transcription ensures that records are created on time, thus helping to accelerate the first stage of the receivables cycle

Deliverables expected from the outsourcing process: This stage could involve defining the exact parameters to measure the outcome of outsourcing medical transcription:

1. Acceptable accuracy levels: This is perhaps the most crucial factor, as the information captured by the medical transcriptionist plays an important role in continued patient care
2. Turnaround time for both regular reports and STAT files: Turnaround time is very important as the information should not only be accurate but also timely
3. Total security of confidential patient information: Maintaining the confidentiality of patient data at every stage is mandatory for healthcare facilities. While outsourcing medical transcription due consideration needs to be given to this factor

Factoring future requirements: This essentially means that the healthcare facility has to include the transcription requirements that may arise from the future expansion plans of the healthcare facility, including:

1. Adding new specialties: Adding on new specialties would require that the medical transcription service provider should be in a position to provide transcription services for the new specialties without compromising the accuracy or turnaround time
2. Opening of new branches: Expansion plans of the healthcare facility would have an impact on the transcription capacity of the medical transcription service provider
3. Adoption of EMR: It is important to ascertain that the medical transcription service provider has capabilities to integrate information with EMR/EHR in the form of HL7 messages

Second phase of the outsourcing decision:

Sourcing medical transcription service providers: This has become easy considering that information is only a click away. However it is important to look for more than the price offered for services

Receiving proposals: This stage would involve sorting through the proposals received to look for qualifying features like experience of the service provider, HIPAA/HITECH compliance, technology used and the type of team available to execute the work

Evaluating medical transcription service providers: This stage of the process would involve evaluating the medical transcription service provider on the basis of criteria like accuracy, turnaround time, price and security.

Verifying the credentials: This part of the process involves two steps-

1. Verifying references: This would mean following-up on the testimonials of customers who have availed similar services
2. Availing free trial: Availing a free trial of services ensures that the medical transcription service provider is able to deliver services as promised

Signing the contract: This is the final step in the outsourcing process involving defining in black and white what the role of each party is in the outsourcing process.

Outsourcing the medical transcription requirements is essentially like choosing a long-term partner and needs to be done with a great deal of care.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about the advantages of a long-term partnership with TransDyne, click here.

Medical transcription: Blend of human expertise and technology

Medical transcription has been acknowledged as an integral part of the healthcare process by creating accurate, speedy, secure and cost-effective patient records. It has also been acknowledged that outsourcing medical transcription is an easy and economic fix to ensure timely and accurate creation of patient records.

However while outsourcing, healthcare facilities have to go through a stringent process of evaluation to ensure that they have sourced the right medical transcription service provider. For the process of assessment to be effective it is important to understand the components of medical transcription. This will provide the healthcare facility the right criteria to evaluate the service provider.

The process of medical transcription consists of the following steps:

Input: The inputs for medical transcription come from the dictation of the patient- healthcare professionals encounter in the form of audio files. The quality of the audio files is an important contributor to the accuracy of medical transcription. The quality of audio is a combination of the right technology and the dictation skills of the healthcare professional. Thus the quality of dictation is the product of a blend of the right technology and the right human skill

Process: The actual process of medical transcription involves the following steps:

• Uploading audio files: This step ensures that all the audio files are uploaded into a server to be made available to the medical transcription service provider to begin the transcription process. Technology plays a huge role in this step of the process by making the process secure, speedy and easy to use for healthcare professionals
• Downloading audio files: Downloading the audio files to begin the process of transcription involves using the right technology. This not only ensures timeliness and maintaining the quality of audio, it also ensures security of data during the process of transmission
• Listening to audio files: This part of the process involves human skills to a large extent. It is important for medical transcriptionist involved in the process of transcribing to have the requisite knowledge regarding the specialty being transcribed. This ensures that the medical transcriptionist has knowledge of the language, terminology, procedures, drugs and therapies associated with the specialty
• Typing the contents of the audio files: This part of the process also involves human skills, as speedy and accurate transcription requires that the medical transcriptionist possess keyboarding skills, knowledge of the specialty and language skills. It also requires the medical transcriptionist to have multitasking abilities, since the process involves listening and typing at the same time. The role of technology in this part of the process is limited to providing the required templates, formats, assuring audio quality and assisting with research as and when required.
• Running quality checks on the transcribed files: Running quality checks on the transcripts involves human skills, as it is the application of context and checking on the content. This requires listening skills, concentration and thinking-on-your feet abilities.

Output: In medical transcription the output is the patient record created during the transcription process. These transcripts need to be transmitted back to the healthcare facility and further distributed to the right healthcare professionals. The process of transmitting finished transcripts in a speedy, secure and efficient manner involves the use of technology. Technology adds further benefits by making it possible to print reports at a remote location, instant transmission by faxing, and easy retrieval by creating archives, integration with EMR through HL7 interface etc.

It can be seen that medical transcription is a blend of human expertise and the right technology. The process of medical transcription would be incomplete without either of these components. The skill set of the medical transcriptionists contributes to the accuracy, speediness and to a certain extent to the security of the patient records. Technology contributes to the turnaround time, ease of use and security of the medical transcription process. Both technology and the human skills involved contribute to lowering the cost per line of transcription. Therefore it is important to pick a medical transcription service provider who has the right blend of technology and people skills.

TransDyne provides medical transcription service with a blend of the right technology and the right team. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about the advantages of outsourcing to a professional medical transcription service provider like TransDyne, click here.

Medical transcription: Is outsourcing a smart solution?

It is an undisputed fact that timely and accurate information is one of the vital elements that contribute to quality healthcare. Medical transcription is the process of providing information to healthcare professionals by creating patient records converting audio records of the patient-healthcare professional encounter into text format, thus giving healthcare professionals the solid base of content and context regarding the patient’s medical history.

It is acknowledged that medical transcription is an important contributor to the process of healthcare. But when it comes to creation of patient records healthcare facilities have various options available to them. The process of medical transcription could be carried out in-house, through independent contractors or by outsourcing medical transcription requirements to professional medical transcription service provider.

Though outsourcing medical transcription to a professional service provider is the most effective solution, there have been a lot of doubts and aspersions cast on the practice of outsourcing medical transcription. After all the process of medical transcription involves working with confidential patient information. Moreover there have been a few unfortunate incidents in the past with unscrupulous medical transcription service providers not protecting patient information or fudging with the terms of billing causing a lot of doubts.

In spite of all these unfortunate incidents outsourcing medical transcription has been found to have a lot of advantages:

Accuracy: Outsourcing medical transcription ensures that patient records are created accurately. The expertise of the medical transcriptionists in transcribing specialties and a stringent quality check policy ensures that information captured is of the highest quality

Turnaround time: Outsourcing medical transcription ensures that there are no delays in the process of record creation. This is made possible because the medical transcription service provider would have the right technology for upload and downloads and a huge pool of trained medical transcriptionists to ensure turnaround time

Cost: Reduced cost is perhaps one of the main advantages of outsourcing. The cost per line of transcription is restricted to just the direct cost per line of transcription excluding all indirect costs like rent, utilities, cost of IT etc

However to make the process of outsourcing medical transcription smart and effective it is important that the healthcare facility exercise some caution as regards the following:

Security measures: Maintaining confidentiality of patient information is of utmost importance. Therefore it is important to ascertain that the medical transcription service provider has adequate measures in place to protect the data at all stages. To ensure total security, the service provider has to take measures to secure technology, infrastructure, people and processes

Billing methods: Often during the process of outsourcing medical transcription the price quoted by the service provider is taken at face value, without examining the components of the price. Often this leaves room for manipulation on the part of the service provider. To avoid this it is important to ascertain the billing method used by the service provider and understand the components of cost. This ensures that there is clarity in terms of pricing

Testimonials: The experience of the medical transcription service provider in providing outsourced medical transcription solutions to other healthcare facilities is an indication of their expertise. Therefore it is important to check on the testimonials given by the customers of the service provider

Free trial: Apart from studying all the aspects of the medical transcription proposal, it is also important to test them. Availing a free trial of the services provides the added comfort of knowing that the service provider can deliver services as promised

Outsourcing medical transcription is a smart solution for the documentation needs of the healthcare facility provided the healthcare facility evaluates the medical transcription service provider thoroughly.

TransDyne offers quality medical transcription at reasonable prices using the character method of billing, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about smart solutions by TransDyne for medical transcription needs, click here.

Medical transcription: Get more from outsourcing

Healthcare and medical transcription have had a long association. After all medical transcription is the process of converting the audio records of the patient- healthcare professional encounter into text format, which then forms a permanent part of the patient record. The information in the patient record is a valuable input to the process of providing quality care. Medical transcription is now a specialized service that adds value to the running of the healthcare facility. The most efficient, effective, secure and economical method of creating patient records is to outsource the medical transcription process to a professional service provider.

Outsourcing medical transcription gives healthcare facilities the added edge needed for them to focus on the core business of providing quality healthcare. Outsourcing medical transcription adds to the strengths of the healthcare facility in the following ways:

Latest technology: Medical transcription has evolved from its manual state to the digital state. Outsourcing medical transcription ensures that the burden on updating technology is on the service provider. This can result in huge savings for the healthcare facility

Professionally trained medical transcriptionists: The process of recruiting and training medical transcriptionists can be a tedious one. By outsourcing medical transcription the healthcare facility is ensured that a huge team of medical transcriptionists is at its disposal as and when required

Huge setup to back up medical transcription needs: Medical transcription requirements of any healthcare facility are unpredictable and need the backup of a huge service base, which is prepared to serve the varied needs of transcription as and when they arise. Outsourcing medical transcription solves the issue owing to the setup of the medical transcription service provider

Quality services: Outsourcing medical transcription ensures that the quality of transcription is maintained in spite of fluctuation in the needs and volume of transcription

Service 24/7: Outsourcing medical transcription ensures that the service is available to the healthcare facility on a round-the-clock basis.

Professional expertise: The experience of the medical transcription service provider over the years in serving the varied needs of the healthcare professionals provides the service provider expertise to handle the needs of the healthcare facility smartly

Saving time: Running a healthcare facility requires the healthcare professionals as well as other associated team members to put in all their efforts towards the common goal of providing quality healthcare profitably. Outsourcing medical transcription helps free the time of the healthcare facility team

Saving energy: The process of ensuring timely, accurate, secure and cost effective creation of patient records requires a lot of effort from the support staff of the healthcare facility. Outsourcing medical transcription ensures that these efforts can be focused on the running of the healthcare facility

Innovative solutions: Outsourcing medical transcription ensures that the service provider eases the process of patient record creation by providing innovative solutions to the needs of the healthcare professionals

Self-sustaining process: Outsourcing medical transcription ensures that the process of record creation takes automatically without the need for constant follow-ups

Savings on infrastructure: Outsourcing medical transcription enables the healthcare facility to save on infrastructure like space, Information Technology, utilities etc.

Savings on cost: Outsourcing medical transcription ensures that the cost on medical transcription is reduced substantially and is also restricted to the cost per line of transcription

Outsourcing medical transcription can have a lot of advantages when done in the right way.

TransDyne, a leader in the outsourced medical transcription industry offers total solutions to suit varying need of different of different kinds of healthcare facilities. TransDyne has teams of medical transcriptionists who are trained in different specialties, making them domain experts. This ensures that TransDyne can provide medical transcription services for any specialty with an accuracy level of above 99%. TransDyne offers a turnaround time of 24 hours with an option of a turnaround time of 4-12 hours for STAT files.

TransDyne has the technical capabilities to integrate with the existing systems of healthcare facilities, requiring no additional investments. TransDyne offers medical transcription for weekends and holidays, and has people and systems in place to cope up with varying volumes of transcription. TransDyne has software and tools that offer additional features like archiving, remote printing & faxing among other benefits. TransDyne ensures security of confidential patient information, by securing people processes, infrastructure and technology

To avail medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Smart business decision

Healthcare has always played an important role in defining the quality of life. In fact it is considered one of the basic necessities of life along with other essentials like air, water, food, clothing and shelter. Though healthcare is one of the necessities of life it is also a business. Like any other business the goal of healthcare facilities is to improve the bottom-line.

The process of healthcare depends on a lot of inputs that help in delivering quality healthcare. Of these inputs some inputs are part of the core skills that are essential to the process of healthcare like the education, skill and experience of the healthcare professionals, the support staff skills, the surgical implements, laboratory facilities etc. But there are also other factors that affect the delivery of quality healthcare, one of them being information in the form of patient records. The process of creating patient records by conversion of audio files of the patient- healthcare professional encounter into text format is known as medical transcription.

Though medical transcription plays an important part in the delivery of healthcare and quickening the reimbursement process, it is not part of the core business of the healthcare facility. In fact medical transcription is an expense head.

Outsourcing medical transcription is a smart solution to ensure that patient records are created in a speedy, accurate, cost-effective and secure manner. Outsourcing medical transcription is not only an effective, efficient and economical way of creating patient records it has many other advantages. Some of the advantages of outsourcing medical transcription are as follows:

Increased focus on core business: Outsourcing medical transcription allows both the healthcare professionals and the support staff at the healthcare facility to focus on the core business of providing quality care

Curbs capital investment: The process of medical transcription requires capital investment on computers, servers, furniture, earphones and other transcription equipment. This can be avoided by outsourcing the entire process of medical transcription

Controls costs: Outsourcing medical transcription ensures that the cost of transcription is not only reduced dramatically, but also ensures that the cost is restricted to the cost per line of transcription

Improved efficiency: Outsourcing medical transcription ensures that the flow of audio files being converted to patient records is automatic and speedy. This improves the efficiency of the healthcare professionals and the support staff in providing timely treatment

Lowers the cost of overheads: Outsourcing medical transcription ensures that the cost of overheads like rent, utilities, cost of information technology, and even resources like management and administrative staff is reduced

Benefits from best practices of the service provider: Medical transcription is the core business of the service provider, this means that the healthcare facility can benefit from the experience and the best practices of the service provider

Reduces payroll: Outsourcing medical transcription helps the healthcare facility lower payroll costs. The salaries and other benefits paid to the transcription team can be avoided

Creates value: The systems used by the medical transcription service provider adds value to the service by enabling the healthcare professionals and the support staff to maximize the use of their time and providing service with additional benefits like flexible modes of dictation, remote printing & faxing etc.

Reduces burden of support staff: By having systems in place that enable tracking of dictation and finished transcripts, the medical transcription service provider reduces the burden of the support staff to a great extent

Benefits from the technology used by the service provider: The technology used by the medical transcription service provider can lessen the burden of the healthcare facility to a large extent by enabling a huge number of features including integration with the EMR system

Medical transcription can play an important role in the smooth running of the healthcare facility in many aspects, both operationally and commercially. Therefore it is important to choose a medical transcription service provider who can provide maximum benefits in a cost effective manner.

TransDyne offers smart solutions for medical transcription needs by providing quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about the advantages of outsourced medical transcription services by TransDyne, click here.