Medical transcription outsourcing: Helping the requirements of healthcare documentation

Medical transcription has provided valuable support to healthcare facilities and healthcare professionals by helping in the healthcare documentation process. Medical transcription is the process of converting the audio records of the patient- healthcare professional encounter into text format. As medical transcription is a specialized process requiring the right blend of people skills, the right technology and an efficient process to meet the quality standards of being accurate, timely, secure and cost effective, the easy solution for healthcare professionals and healthcare facilities is to outsource the entire medical transcription requirements to a professional medical transcription service provider

Moreover this method of dictation being transcribed into text format to form a part of the permanent patient record has been the method preferred by most healthcare professionals, as this method provides many advantages, some of which are given below:

• Usability: The convenience of using outsourced medical transcription services to create patient medical records is undeniable. Outsourced medical transcription not only benefit healthcare professionals but they also provide numerous benefits to other members of the healthcare facility by providing a system for medical transcription which uses technology to provide maximum benefits while still being easy to use.

• Healthcare professional acceptance: The expectation of healthcare professionals from medical transcription services apart from accurate, timely, secure and cost effective record creation is that of allowing them to maximize their limited time resources. Outsourced medical transcription services aid in this by allowing them to retain the familiar method of dictation and make it even more convenient to capture the narration of the patient- healthcare professional encounter by allowing them to retain familiar modes of dictation. Outsourced medical transcription services also provide convenient modes of document delivery as per the preference of healthcare professionals and healthcare facility.

• Meeting expectations: Outsourced medical transcription services meet the expectation of healthcare professionals and healthcare facilities from these services. They do so by providing the following benefits: 

1.     Specialty trained medical transcriptionists

2.     Seamless transcription services including holiday and weekend requirements

3.     Transmitting information into EMR/EHR using HL7 interface

4.     Securing information by having HIPAA/ HITECH compliant measures in place

• Interoperability: The process of medical transcription creates patient records, which are legible and easily readable. This makes this information accessible and comprehensible to healthcare professionals and other support staff at every level. HL7 interface enables easy exchange of data with other systems without changing the essential meaning of the information.

• Data integrity: Outsourced medical transcription services help preserve the integrity of the data by ensuring that the audio files of the patient- healthcare professional encounter is captured in totality, in an accurate, complete, clear, consistent, precise and reliable. 

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that help healthcare facilities save on time, money and effort. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Enhancing healthcare using the right technology

Medical transcription is the process of creating patient records by converting the audio narration of the patient- healthcare professional encounter into text format. Though this is an accurate definition of medical transcription this definition does not cover the full scope of services provided by medical transcription. Though medical transcription plays an important role in the smooth running of healthcare facilities it is not part of the core business of the healthcare facility.

Moreover medical transcription requires a combination of the right ream, the right process and the right technology to be efficient and economical, which would require substantial investment, time and efforts. The easy fix to ensure that patient medical records are created with accuracy, within turnaround time, securely and in a cost effective manner is to outsource to a professional medical transcription service provider.

Medical transcription has evolved from being just a service of  creating accurate, timely, cost effective and secure patient medical records to a service  that aids healthcare using software and tools to ease the working life of healthcare professional and healthcare facilities administrators.

Outsourced medical transcription service providers have used technology to provide services that:

• Helps improve quality of care: Software and technology used in medical transcription have improved the working life of healthcare professionals by helping them conserve on their limited time resources and allowing them to concentrate a major portion of their time towards providing quality healthcare, by providing the following benefits: 

1.     Allowing them to retain familiar modes of dictation

2.     Creating a system for automating medical transcription

3.     Enabling different modes of document delivery as per the preference of the healthcare professional.

4.     Allowing healthcare professionals to retain the familiar mode of dictation- transcription for patient record creation, still enabling information to be interfaced with EMR through HL7 interface.

• Curb wastage of resources: The technology used by outsourced medical transcription service provider helps curb wastage of time, money and resources towards managing medical transcription process

• Better coordination of healthcare service: Technology used by the outsourced medical transcription service provider provides an organized system for medical transcription, which helps keep track of dictation, work in progress and transcripts.

• Helps with healthcare decision-making: Outsourced medical transcription services create timely and accurate patient medical records which aid in decision making during the healthcare process.

• Provide information for research and preventive medicine: Creation of detailed, accurate and timely patient transcripts lead to accumulation of data, which helps in devising preventive health programs, and also aids in research.

• Curb costs and accelerate reimbursements: outsourcing medical transcription ensures that direct and indirect costs towards transcription are curbed and the reimbursement process is quickened. This helps improve the cash flow of the healthcare facility. 

Outsourcing medical transcription to a medical transcription service provider using the right blend of software & tools and personnel can help healthcare facilities and healthcare professionals perform more efficiently.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Helping the documentation process

The importance of maintaining patient medical records is undeniable in both the operational and commercial aspects of healthcare. Healthcare facilities have various options available to them to document the patient- healthcare professional encounter. The options available for documenting are:

• Dictation to transcription: The healthcare professional has the option of dictating notes of his/her encounter with the patient. These audio files can be converted into text reports using the following options: 

1.     In-house transcriptionists

2.     Independent contractors

3.     Outsourcing to a professional medical transcription service provider

4.     A combination of any of these above sources

• Speech recognition software: This enables the dictation of the healthcare professional into text format using the recognition software instantly. In theory this sounds like the best solution. But this method has many shortcomings, some of which are: 

1.     The software needs to be trained

2.     The healthcare professional has to change his method of dictation

3.     The document produced by speech recognition software is only 60%- 80% accurate, needing extensive editing and quality checking

• Direct entry into EMR/EHR: This enables the healthcare professional to capture data at the point of care using point and click templates. Though this method allows for instant documentation, this method has some shortcomings: 

1.     Lack of narrative details

2.     Decreases the productivity of the healthcare professional

3.     Focuses the attention of the healthcare professional on the computer instead of the patient

Though there are many options available to healthcare professionals and healthcare facilities for creating patient medical records, all the methods need the support of experienced and skilled medical transcription services to meet all the criteria of healthcare documentation. Outsourcing medical transcription to a professional service provider can help healthcare facilities and healthcare professionals meet all the criteria of healthcare documentation.

How can outsourced medical transcription services help meet the criteria for healthcare documentation?

Outsourcing medical transcription to a professional service provider provides healthcare facilities access to all the resources required for healthcare documentation, namely:

• Trained and skilled medical transcriptionists to ensure accuracy and speed
• The right processes to ensure quality and security
• The right technology to ensure speed, security and ease of use. 

What are the principles of healthcare documentation and how do outsourced medical transcription services help healthcare facilities adhere to these principles?

The principles of healthcare documentation are:

• Unique identification of the patient: The process of medical transcription ensures that the identity of the patient is captured in the manner narrated by the healthcare professional to ensure unique identification

• Accuracy: The process of medical transcription ensures that the information provided by the healthcare professional and the support staff in the audio record is captured with maximum accuracy possible

• Completeness: The medical transcription process ensures that the information provided by the healthcare professional is capture completely to the extent possible

• Timeliness: The process of medical transcription ensures that the patient medical records are created on a timely basis by using the right team, the right process and the right technology

• Interoperability: Interoperability of the data in the patient records can be ensured by the medical transcription service provider using HL7 interface. HL7 functions as a standard to ensure that critical healthcare information is made available to various sources without the meaning getting lost.

• Retrievability: Most outsourced medical transcription service providers keep the audio records and the transcribed documents on their systems for a period of time as specified by the healthcare facility, after which they are archived. The staff at the healthcare facility can retrieve this data by using various criteria like patient name, MRN no, the provider, the date of treatment or a combination of any of these criteria

• Authentication: Outsourced medical transcription service providers have the provision of the healthcare professionals being able to electronically sign off on transcribed reports to authenticate them

• Auditability: In case of any missing words or data, these would be highlighted by the medical transcriptionists so that the healthcare professionals can audit these records and correct the missing/ wrong entries

• Confidentiality and security: Outsourcing to the right medical transcription service provider ensures that the service provider would have HIPAA / HITECH compliant measures in place to secure confidential patient information covering technology, processes, infrastructure and teams. 

TransDyne, leader in the outsourced medical transcription industry has used their background in information technology to develop software and tools for medical transcription that save on efforts and money and adhere to the principles of healthcare documentation.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!  

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription services: Gastroenterology

Medical transcription is the process by which audio records of a patient-healthcare professional encounter are converted into text format.  Medical transcription is a service closely associated with medicine. And medicine is a vast field having numerous branches and specialties. The needs of each specialty are entirely different. It is required that the medical transcriptionists providing this service are oriented with the terminology associated with the branch of medicine they are working on.

TransDyne understands that the needs of each specialty of medicine are unique. Therefore the medical transcription requirements of each specialty are different. Knowing this and the importance of creating accurate and timely records, TransDyne has created a unique training program for its medical transcriptionists. Under this program medical transcriptionists are trained to become expert transcriptionists in one or two specialties of medicine.

This means that they are taught the terminologies, drugs and procedures associated with the specialty. The specialty medical transcriptionist teams are also kept constantly updated on the latest developments in the field, as medicine is a dynamic field with new developments and discoveries.  Work is allotted to medical transcriptionists based on the specialty on which they are trained.

Gastroenterology is the branch of medicine focusing on the digestive system. Medical professionals specializing in the field of gastroenterology are called gastroenterologists and are trained to treat and mange patients with gastroenterological disorders.   

TransDyne has a team of specialist medical transcriptionists who are well trained for providing professional medical transcription services for healthcare professionals practicing gastroenterology.

How does specialist training in gastroenterology transcription affect accuracy levels?

Medical transcriptionists, proofreaders and editors are familiar with all the requisite terminology, procedures and the drugs used in gastroenterology due to the training program aimed at familiarizing the medical transcriptionists with this specialty. This ensures that the error rates in transcripts are drastically reduced and the accuracy levels are high. The team is able to produce high quality reports from the very beginning.

How does specialist training in gastroenterology transcription affect turnaround time?

Due to the training methods used the medical transcriptionists are very familiar with the specific terminology used and are able to produce transcripts with requisite accuracy in optimum time.

How does specialist training in gastroenterology transcription affect cost per line of transcription?

Due to the reduced error rate and reduced turnaround time the need for multi level quality checks is reduced and the productivity of the medical transcriptionist is enhanced this helps keep the cost of production under control and the benefits of this are passed on the healthcare facility.

TransDyne provides gastroenterology medical transcription that is cost efficient, speedy and accurate. Moreover gastroenterologists can benefit from the other features of medical transcription services by TransDyne like:

Data Security: TransDyne ensures data security of medical transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts. TransDyne also ensures data security by ensuring that the data doesn’t leave their premises physically. To ensure secure medical transcription all the transcription is done in the company’s own premises and the premises are secured through appropriate security measures. TransDyne meets and exceeds all HIPAA/HITECH regulations that apply to electronic exchange of information.

Technology: Considering that time is one of the most precious commodities for healthcare professionals, TransDyne believes in using technology that provides multiple features with ease of use. Some of the features of the software and tools used by TransDyne are as follows:

• Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files can be uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.

• Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files form the archives.

• Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.

• HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs. 

To avail gastroenterology medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing quick and convenient solutions

It is acknowledged that healthcare is a complex process requiring total focus of time, attention and resources to have the desired outcome delivering quality healthcare profitably.  Healthcare draws inputs from various sources to be able to deliver quality services and be profitable. To this end it is essential for healthcare facilities to outsource specialized activities that are not part of the core business to ensure total focus on their core business.

Medical transcription is one such component of the healthcare process, which is not part of the core business of the healthcare facility. Medical transcription is the process of creating patient records converting the audio records of the patient- healthcare professional encounter into text format. Outsourcing medical transcription is a quick and convenient solution to the documentation needs of a healthcare facility.

How does outsourcing medical transcription provide a quick and convenient solution?

Medical transcription is a specialized skill, which requires the following inputs:

• Space: Having an in-house medical transcription department would require the healthcare facility to allocate space, which would incur real estate costs. Outsourcing ensures that the healthcare facility can use the space available to them for the purpose of their core business.

• Equipment: Medical transcription requires equipment like computers, headphones, servers, furniture etc. Outsourcing ensures that the healthcare facility is relieved of the task of sourcing, acquiring and maintaining equipment required for medical transcription.

• Personnel: The accuracy and turnaround time of medical transcription depends on the quality of people working on the transcription. In-house transcription would require the healthcare facility to source, recruit and train medical transcriptionists. Not only this, the healthcare facility would also have to allot management/supervisory staff to manage the medical transcription process. Outsourcing ensures that the key personnel of the healthcare facility can concentrate on the core business.

• Information technology: The medical transcription process requires information technology support throughout the whole process, starting from collection of audio files to the delivery of finished transcripts. Outsourcing ensures that information technology support for the medical transcription process would be provided by the service provider.

• Utilities and consumables: Having medical transcription in-house would require the expense of some consumables and utilities, which can be avoided by outsourcing medical transcription.

Outsourcing medical transcription ensures that the healthcare facility/ healthcare professional need not go through the process of sourcing inputs required for medical transcription and supervising the process to ensure quality medical transcription.  Not only that outsourced medical transcription services also provide numerous benefits:

• Flexibility: By outsourcing medical transcription, one of the main benefits that healthcare facilities and healthcare professionals can enjoy is the flexibility. Outsourcing basically converts the fixed cost of medical transcription to variable cost, which is restricted to cost per line of transcription depending on the volumes.

• Holiday and weekend transcription: Outsourcing medical transcription provides a package deal to healthcare facilities and healthcare professionals, which also takes care of any weekend and holiday transcription requirements seamlessly.

• Accuracy: Outsourcing medical transcription ensures that the audio files are transcribed by specialist medical transcriptionists and put through a stringent quality check to ensure maximum accuracy.

• Turnaround time: When transcription needs are outsourced, turnaround time of the transcripts can be tailor made as per the requirements of healthcare professionals and healthcare facilities. The outsourced service provider would meet turnaround time commitments by using the right team and the right technology.

• Reduced costs: Outsourcing medical transcription results in enormous cost savings to the healthcare facilities and healthcare professionals. Not only does outsourced services transform the fixed cost of medical transcription to variable costs, but also saves on cost per line by about 40% to 50%.

• Flexible modes of dictation: Outsourced medical transcription also enables the healthcare professionals to retain their familiar mode of dictation, necessitating no changes in the style of working.

• Multiple modes of document delivery: The software and tools used by the medical transcription service provider can provide healthcare professionals and healthcare facilities the benefits of secure, speedy and multiple options for document delivery.

• HIPAA and HITECH compliance: Outsourcing medical transcription to a professional service provider ensures HIPAA and HITECH compliance throughout the medical transcription process.

Outsourcing medical transcription to a professional service provider can provide a quick and convenient solution to healthcare facilities for their documentation needs.

TransDyne, a leader in the outsourced medical transcription industry has been providing medical transcription services for over a decade. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!              

To avail quick and convenient medical transcription services from TransDyne, click here.

Medical transcription outsourcing : Providing high quality services

Medical transcription is an integral part of the healthcare process by creating patient records from the dictation provided by healthcare professionals of the patient- healthcare professional encounter. Patient records have a dual role to play in the smooth running of healthcare facilities supporting both the diagnostic as well as the reimbursement process. However medical transcription is not part of the core competencies of the healthcare facility; therefore outsourcing medical transcription has proven to be an efficient solution.

Outsourcing medical transcription ensures that healthcare facilities can benefit from high quality services.

How does outsourcing medical transcription provide high quality services?

Outsourcing medical transcription to a professional medical transcription service provider ensures high quality services as medical transcription is the core business of the service providers and they can provide services with the following attributes:

·       Service with expertise: Medical transcription is a service which requires expertise like the right combination of people skills and technology to render services that meet the accuracy and turnaround time standards. Outsourcing to the right service provider ensures that process of creating patient records is executed with expertise.

·       Service with experience: The medical transcription requirements of each healthcare facility is diverse. The experience of the service provider in serving the diverse needs of different healthcare facilities would benefit the healthcare facility by ensuring seamless transition to outsourced services.

·       Committed service: Medical transcription is the core business of the service provider and all the resources of the service provider would be committed to ensure accurate, speedy, secure and cost effective medical transcription services. The healthcare facility can benefit by the commitment of the service provider by enjoying immaculate services that meet their specific requirements.

·       Professional services: Outsourcing medical transcription to a professional medical transcription services ensures that professionally trained medical transcriptionists who are experts in the specialty they are transcribing in work on the dictation to produce high quality transcripts

·       Service with integrity: The information in patient records is vital for the treatment process; it is important that this information is captured accurately and  confidentiality of this information is ensured. Outsourcing to a professional medical transcription service provider ensures that the integrity of the information is preserved both in terms of  accuracy and security.

·       Thorough services: The patient medical record is the basis of further treatments, reference for future course of action, basis for referrals, as evidence in case of litigation and the foundation for the reimbursement process. It is important that all the details are captured thoroughly. Outsourcing medical transcription ensures this.

·       Reliable services: Outsourcing medical transcription ensures that the process of creating medical records is a continuous and reliable process regardless of variation in the volume of transcription or transcription for holiday and weekend medical transcription requirements.

·       Service based on technical expertise: The medical transcription process relies on technology to ensure speed and security. Moreover technology also adds to the productivity of healthcare professionals  and support staff by providing numerous easy to use  benefits like flexible modes of capturing dictation, varied modes of document delivery, archives, HL7 interface and various other features

·       Timely services: Outsourcing medical transcription  ensures that not only are transcripts created in an accurate manner but are also made available to healthcare professionals within the turnaround time required by them.

·       Cost effective services: Outsourcing medical transcription  ensures substantial cost savings to the healthcare facilities by reducing both the direct and indirect cost of transcription.

Outsourcing medical transcription to a professional medical transcription service provider provides healthcare facilities complete medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!  

To avail high quality medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Helps improve cashflow

Medical transcription plays an important role in the healthcare process by transforming dictated audio files into patient records that provide complete healthcare documentation. Patient records are an amazing resource for healthcare professionals to draw information from, for various purposes. Patient records are basically  the  chronicle of events of the patient's medical history, including the demographics, the initial complaint, examination, the diagnosis, result of tests/procedures,the medication/ treatment prescribed, the progress made by the patient and the record of healthcare instructions given to the patient for continued care.

All these information are skillfully captured by the process of medical transcription accurately, made available within short turnaround times,  transmitted  through secure channels using different modes of document delivery as desired by the healthcare professionals and healthcare facilities. The medical transcription process is the culmination of the right people, the right processes and the right technology. As medical transcription is not a part of the core business of the healthcare facility, the easy fix to ensure speedy, accurate and secure creation of patient records is to outsource the entire process to a outsourced medical transcription service provider.

Outsourcing medical transcription also helps improve the cashflow of the healthcare facility.

How does outsourcing medical transcription improve the cashflow of the healthcare facility?

Outsourced medical transcription services help improve the cashflow of healthcare facilities in the following ways:

·       Bringing down the cost of transcription: One of the main benefit of outsourcing medical transcription is that of bringing down the direct and indirect cost of medical transcription significantly. Outsourcing medical transcription brings down the cost per line of transcription by about 40%. Overheads that would have been incurred due to in-house medical transcription would be redirected to the core business, thus improving productivity and profits.

·       Increasing the productivity of healthcare professionals and support staff: Outsourcing medical transcription essentially provides support to healthcare professionals and support staff by providing services with numerous added benefits. 

1.     Benefits like allowing healthcare professionals to use flexible and familiar modes of dictation enables them to optimize their time to concentrate more on providing care to patients which results in increased productivity.

2.     Software and tools to enable automatic upload of audio files helps improve the productivity of information technology staff.

3.     Multiple modes of document delivery improves the efficiency of healthcare professionals performance.

4.     Archive facilities helps improve the efficiency of support staff.

5.     HL7 interface helps in protecting investment in EMR systems

The increased productivity resulting from outsourcing medical transcription helps save    on time, efforts and results in better revenues due to increase and improvement in services

·       Providing the basis for reimbursements: Accurate and timely  documentation aids in the reimbursement process. Accurate information regarding the diagnostic process is important to justify the treatment and this helps in claiming payments. Creation of patient records on a timely basis ensures that the coding and billing can take place on time and this accelerates the reimbursement process, thus improving cashflow.

·       Protecting against litigation: Patient records not only play a valuable role in the treatment and reimbursement process, they are also an important component of risk management. Litigation is a complex and costly process and patient records provide valuable support in this process.

Outsourcing medical transcription to a service provider with a combination of the right team, the right processes and the right technology can provide numerous benefits to healthcare facilities one of the main being improved cashflow.

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that help healthcare facilities save on time, money and effort.  TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!              

To avail complete medical transcription services from TransDyne, click here.