Transcription performs a critical input in the healthcare method by creating exact, confidential, prompt and reasonably priced reports. Sub contracting transcription is one of the most convenient ways to make sure that the healthcare facility gets maximum benefits with minimum expenditure. But outsourcing an essential service like healthcare transcription mandates the health facility to undertake a detailed investigation, evaluation and selection procedure.
While contracting out it is crucial to evaluate whether the transcription service provider has specialized standards of transcription.
What is meant by professional medical transcription?
To characterize the criteria of expert transcription, it is crucial to define the word
“professional” and see how the standards of professionalism apply to healthcare transcription services.
The word “professional” can be defined as:
Member of a vocation having specialized vocational training: In case of a healthcare transcription company this can be attributed to:
- Information technology developed by the vendor to alleviate the method of medical transcription
- Developing teaching programs to sharpen abilities of the transcriptionist’s team
- Capability to form customized solutions to assist the requirements of the healthcare practices.
Persons/organizations having proficiency in a certain activity: In case of transcription this can be attributed to the know-how of transcriptionists in being trained to be domain experts in one or two specialties
Qualified: This refers to the experience of the healthcare transcription company in serving the requirements of their customers successfully by catering to tailor made solutions, in an economical manner. This means offering transcription services while maintaining parameters of accuracy, delivery time, HIPAA compliance and low expenditure
Having expert and specialized knowledge: This denotes the technological capacity of the healthcare transcription service provider in applying technology to optimize the time of the healthcare professionals, while making software and tools simple to use
Capability to produce quality work: This refers to the parameters and procedures established by the transcription service provider to provide accurate transcription
Having high professional ethics: In the context of a healthcare transcription company this denotes to maintaining HIPAA compliance of private patient details
Having logical work moral and motivation: This denotes to the commitment of the medical transcription vendor to meet delivery time promises
To evaluate the expert abilities of the healthcare transcription vendor, the company is obligated to be determined on the following parameters:
Quality: This implies the percentage of correctness of the finished reports vis-à-vis what was dictated. A minimum of 99% and above would be ideal.
Delivery time: Turnaround time refers to the time taken to revert the completed reports to the healthcare facility. A delivery time of not more than 24 hours for normal documents and 4-12 hours for STAT documents would be considered suitable.
HIPAA compliance: The company being outsourced to should be HIPAA and HITECH compliant. The transcription service provider has to have enough HIPAA compliance provisions to make certain that the confidential data transmitted back and forth is safe and secure.
Pricing procedure: Low expenditure is one of the key plus points that a healthcare facility hopes to have, from the contracting out option. Billing method should be fair and logical for the services rendered. Costing method should also be clear and easy so that both parties can verify the same at any stage of the procedure
Technology: The software and tools operated by the transcription company should not only be confidential but should also be easy to operate, without having to mandate extensive training.
TransDyne offers quality healthcare transcription at logical charges, performed by experienced and skilled medical transcriptionists with a very timely turnaround time carried out through confidential HIPAA and HITECH compliant channels, with very high levels of quality and all this with information technology that is advanced but simple to use!
For more details about the benefits of sub contracting to a specialized healthcare transcription company like TransDyne, click here.
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