Tuesday, August 7, 2012

Transcription outsourcing: Providing a simple resolution to numerous problems

Managing a health facility, whether it is a single healthcare professional clinic, or a huge healthcare facility with numerous specialties is not simple. It is always a constant tussle to get the most, from limited assets. The main aim of a health facility is to provide superb care, profitably. There could be many other aims like building a standing for quality care, research and expansion plans.

It is therefore crucial for the management of the health facility to focus all its overheads towards their key goal. To attain their main objective of providing excellent care cost-effectively, numerous inputs are needed like skillful health professionals, the optimum equipment, and enough infrastructure and quality & prompt information.

Voice transcription performs a crucial role in forming patient records by changing audio records of the patient – physician encounter into text format, thus providing health professionals with quality and timely information. Having correct and prompt details refines the competence of care. But having medical records created in-house can drain the health facility with both direct and indirect expenses.

Contracting out medical transcription provides a simple answer to the report creation needs of the health facility. Outsourcing voice transcription has advantages like:

Confines expenditure of medical transcription to the expenses per line of transcription: Outsourcing voice transcription helps the health facility contain medical transcription expenditure. Direct costs like remuneration of medical transcriptionists, taxes and insurance are gotten rid of. Indirect costs like costs of capital equipment, expenses of information technology, space and administration overheads are also eliminated. This empowers the healthcare facility utilize its restricted overheads in an right manner

Quickens the coding and billing cycle: Voice transcription is the first stage of the receivables management cycle. Contracting out medical transcription makes certain that patient records are created on time. This makes sure that the process of reimbursement can take place quickly

Helps the health facility focus on its most important business: By contracting out medical transcription, the healthcare facility gains from the experience of the service provider and the software and tools used by the transcription service provider. This eases the drain of the health facility staff towards transcription related activities like collecting audio records, uploading audio records, downloading of completed transcripts, confidentiality and archiving etc. This enables them increase focus on the main business of the healthcare facility.

It can be established that contracting out transcription provides the healthcare facility with an easy answer for their report creation requirements. However while outsourcing transcription, the healthcare practice is obligated to make sure that the transcription service provider can meet their needs in the desired manner. To make sure a long-term partnership the medical transcription vendor needs to be assessed on the following parameters:

Accuracy: This means the percentage of correctness of the completed reports vis-à-vis what was dictated. A minimum of 99% and above would be suitable.

Delivery time: Turnaround time refers to the time taken to revert the completed report to the health facility. A turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT records would be considered suitable.

Data security: The medical transcription company being outsourced to should be HIPAA compliant. The transcription vendor has to have adequate security measures to make certain that the confidential data transmitted to and fro is safe and confidential.

Costing: This is one of the key benefits that a healthcare facility hopes to have, from the contracting out option. Costing should be equitable and economical for the services rendered. Costing method should also be transparent and effortless so that both parties can check the same at any stage of the process

Software and tools: The information technology employed by the voice transcription company should not only be secure but should also be easy to employ, without having to require extensive training.

TransDyne provides superb transcription at cost-effective rates, performed by experienced and qualified medical transcriptionists with a very quick delivery time performed through confidential HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to employ!                 

To benefit from effortless medical transcription services from TransDyne, click here.

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