Online medical transcription is the undertaking of making reports of the patient-physician encounter. Voice transcription helps physicians by providing access to related information about the patient’s health history. Having detailed patient transcripts assists the health professionals deliver quality health management without having to rely on repetitive inputs from patients, handwritten notes or counting on their memory. Patient records help health facilities in starting the receivables management process leading to claims. It can be said that online medical transcription is vital for both patient care as well as to ensure competent cash flow management.
Sub contracting online medical transcription has been found to be an effective fix for the report creation demands of health facilities. sub contracting online medical transcription enables creation of patient transcripts in a timely, correct, secure and cost-effective fashion. By sub contracting voice transcription, the health facility is fundamentally gaining a enduring partner.
Bearing in mind that online medical transcription is an important conduit in the sequence leading to quality health management, it is very important to pick the right medical transcription company. Given below are some of the details that perform an important function in picking the right voice transcription service provider:
Experience:
How long has the medical transcription company been in the business of offering outsourced medical transcription service?
While contracting out medical transcription it is crucial to find a medical transcription company who has background in the medical transcription business. Sub contracting to a fly-by-night operator can, not only be very costly but could also be dangerous.
Adaptability:
Does the medical transcription company have background servicing healthcare facilities of all types?
While contracting out it is important not only to ascertain how long the medical transcription service provider has been in business, but also whether the transcription vendor has track record in serving the varied requirements of healthcare practices of all categories
Assess references:
Can the service provider deliver testimonials?
While sub contracting it is important to verify the track record of the service provider in delivering similar services, by verifying the recommendations of customers who have already utilized equivalent services.
Commitment to excellence
What are the steps utilized by the transcription vendor to make certain of accuracy?
Accuracy of data captured in the patient transcript is vital as it influences both the quality of health management as well as payments. It is crucial to assess the medical transcription company on the premises of their training methods and accuracy checks in place to gauge their expertise to deliver quality online medical transcription.
HIPAA compliance:
What are the steps utilized by the service provider to safeguard patient information?
One of the key concerns while contracting out voice transcription is the safekeeping of confidential patient information. It is important to make sure that the medical transcription company is not just using standard FTP and Email for transferring information, as this does not support encryption. It is crucial to evaluate whether the transcription vendor has inbuilt security precautions to secure information technology. The security steps employed by the medical transcription company to secure workflow and teams also need to be evaluated.
Timely Services:
What is the delivery time promised by the service provider?
Turnaround time of finished transcripts is another critical factor to be appraising Ed while contracting out medical transcription. This can be determined based on the availability of the optimum team (well trained medical transcriptionists) and the correct daily processes with the service provider.
Costing and pricing procedure:
What is pricing procedure used by the transcription vendor?
Restricted expenditure of transcription is one of the key gains healthcare practices hope to obtain from the contracting out process. It is crucial to not only get a quote from the service provider for medical transcription services, it is equally important to find out the components of costing and the billing method utilized by the service provider.
Technology:
What is the technology utilized by the medical transcription company?
The information technology employed by the service provider performs a crucial function in safety, effortless to use features and other advantages like interface with EMR, remote printing & faxing, archive facilities etc.
Trial of services:
Does the medical transcription company offer a free try-out?
A free sample of services delivered by the medical transcription company gives the healthcare facility an opportunity to appraise whether the service provider can provide services as assured.
TransDyne, a leader in the outsourced voice transcription industry has been offering contracted out medical transcription services for over a decade with the following advantages:
- Voice transcription with a quality of above 99% using a team of well skilled medical transcriptionists and having a stringent four-level accuracy verification method
- Satisfies turnaround time requirements of healthcare practices employing the correct teams, optimum operations and the optimum software and tools
- Uses the character line procedure of billing, which is explained to the customers in advance, so that all the ingredients of expenditure are understood
- Has safekeeping steps to protect private details that not only fulfill HIPAA/HITECH standards, but go beyond them
- Uses information technology that is not only highly developed but also simple to utilize
- Has been providing contracted out medical transcription solutions for over a decade and has the recommendations of satisfied customers
- Has multiple channels of interaction for customer service to make sure of quick resolution of any issues
- Offers free try-out of services for a limited period.
To benefit from outsourced voice transcription services from TransDyne, click here
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