Healthcare services are always poised on a delicate balance, having to meet the growing demand for quality healthcare with that of contradictory demands placed on them by various sectors. The demand to provide quality services has always has been needed to be balanced against profitability and the need to meet statutory demands. One of the other factors that are vital in the delivery of healthcare services is the need to maintain the security of confidential patient information.
Due to the varied demands placed on the healthcare sector a prudent option for healthcare facilities and healthcare professionals is to concentrate on their core competence and outsource other related areas to competent service providers. One such aspect that benefits from being outsourced is medical transcription. Medical transcription is the process of creating patient medical records from the dictation of the patient – healthcare professional encounter. The information from these records is then used for providing patient care, receivables management and risk management.
Outsourcing medical transcription helps in creation of quality patient medical records. Some of the advantages of quality patient medical records are:
Significant improvement in quality of care: The creation of patient medical records using the services of a professional medical transcription company leads to significant improvement in quality of care by ensuring that detailed records are created on time. This ensures that the entire team of healthcare professionals and support staff involved in the care are up to date on the information required
Better clinical outcomes: Having the details of patient medical record in a narrative form, accurately transcribed by professional medical transcriptionists leads to better decision making regarding care and results in better clinical outcomes
Secure information: When the responsibility of transcription is outsourced to a professional and technologically savvy medical transcription company, the security of confidential patient information is assured throughout the transcription process. This information is protected at all levels using HIPAA and HITECH compliant measures
Increased patient satisfaction: With the creation of detailed patient medical records by the medical transcription company using a stringent process and easy to use technology, healthcare professionals are in a better position to interact with patients rather than concentrate on the documentation process. This leads to better communication and care resulting in patient satisfaction
Improved staff efficiency: The technology used by medical transcription companies ensure that the process of uploading files for transcription, following up on quality of transcription, keeping track of transcription and document delivery requires minimum efforts from healthcare professionals and other support staff, This results in improved staff efficiency
Better interaction between healthcare professionals: Medical transcription service providers provide detailed records that can be easily shared between healthcare professionals making the interaction between all the healthcare professionals involved in the care process easier.
Paving the way to adoption of new technology: With the rush towards adoption of EMR/ EHR, there has been need to adopt newer technologies. Medical transcription companies aid in this by providing editing services for speech recognition software, discrete reportable transcription and HL7 interface etc towards this end.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems. Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.
Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR
To avail complete medical transcription services from TransDyne, click here.
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