Medical transcription outsourcing: Skilled services

The delivery of quality healthcare depends on a delicate balance of educational qualification, skills, experience and information to ensure success. Considering this, any service that supports the healthcare process needs to be skilled to meet the high standards required for successfully providing quality healthcare. Medical transcription is one such service that supports healthcare facilities and healthcare professionals in various aspects.

To meet the stringent standards required of healthcare documentation, medical transcription needs to be skilled in all aspects. Considering the time and effort to acquire, develop & maintain the right teams, the processes and technology skills required for quality transcription, outsourcing medical transcription to a professional medical transcription service provider is the right solution. A skill can be defined as the ability to do something well developed through knowledge, practice and aptitude.

Skilled medical transcription services can be defined as:

Knowledge: The delivery of quality transcription services requires knowledge about the working life of healthcare facilities and healthcare professionals to help hone the right skills and develop suitable solutions. Medical transcription companies need to have:

• Knowledge of medicine: The skill for delivering quality medical transcription services requires the medical transcription company and the team of medical transcriptionists to have knowledge of medicine and terminology associated with medicine to ensure accurate transcription 

• Knowledge of what healthcare professionals require: Delivery of quality medical transcription services also requires knowledge of the requirements of healthcare professionals with regard to transcription. Factors like turnaround time, report templates etc have to be factored to deliver quality services.

• Knowledge of the latest developments: The healthcare scenario and especially healthcare documentation is marked by constant changes. Medical transcription companies need to be aware of these developments to ensure that proper solutions are found for these requirements as they arise

• Knowledge of HIPAA and HITECH: Medical transcription companies need to be aware of the importance of the need to maintain the security of confidential patient information throughout the transcription process.

Practice: Apart from an in depth knowledge regarding the workings of the healthcare sector, another factor that helps medical transcription companies build on their skills is practice or experience in serving the needs of various healthcare facilities.

• Experience in having served various healthcare professionals and healthcare facilities:  The needs of each healthcare entity is different in all aspects and diverse experience helps medical transcription companies develop their skills

• Experience in having served all specialties: The language, the procedures, the formats, the drugs etc for each specialty is different. Experience in having served the needs of different specialties helps medical transcription company deliver services with more skill 

Aptitude:  Medical transcription services have evolved into services beyond mere typing or data entry. It is important for medical transcription companies to develop aptitude in various aspects:

• Aptitude for sourcing the right team: One of the main components of quality transcription is the right team. A medical transcription company needs to develop the skill for sourcing the right talent and training techniques ensure a skilled team of medical transcriptionists.

• Aptitude for developing the right processes: Due to the criticality of the information in patient medical records it is important for the medical transcription company to have the right quality process in place

• Aptitude for technology solutions: Technology has eased various aspects of transcription for the end users like modes of dictation, modes of document delivery, HL7 interface for EMR/ EHR adoption etc.  A medical transcription company needs to develop the aptitude for developing technology solutions for transcription, which provide maximum benefits while still being easy to use.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.