Monday, September 19, 2011

Medical transcription outsourcing: Services beyond typing

Medical transcription has been a part of the healthcare sector from the very beginning by helping healthcare professionals document the care process in a complete and comprehensive manner. However the general impression of medical transcription services is that they are mere typing services or data entry services. A thorough examination of the components of quality transcription services proves that the role of medical transcription services extends beyond the level of being mere data entry or typing services.

The advent of new technology like speech recognition software or EMR/ EHR has given birth to the idea that medical transcription services can be eliminated totally from the healthcare process. However considering the shortcomings of other methods of documenting the healthcare process the vital role played by medical transcription cannot be overlooked. The significance of medical transcription in the healthcare documentation scenario can be defined by the extensive role played by medical transcriptionists and medical transcription companies play in the process.

The role of medical transcription in the healthcare documentation process:

Interpretive services: Medical transcription services play a role beyond that of mere typing services by using human intelligence to interpret the actual content dictated by the healthcare professional. Due to the enormous pressures and the limited time available to healthcare professionals often the audio files may have ambiguous content requiring the medical transcriptionist to interpret the data correctly to ensure accurate record creation

Providing context: Healthcare is a profession that often involves performing under high pressure and time constraints. Sometimes this could result in contradictory data being dictated. Using the services of a professional medical transcription company ensures that the audio is interpreted in the right context and transcribed accordingly.

Understanding the interaction process: Medical transcriptionists have an understanding of the interaction process between the patient and healthcare professionals, which puts them in a better position to provide quality services, in the required format within the turnaround time required.

Correcting mistakes: Due to the sheer volumes and the pressures on healthcare professionals there could be certain discrepancies in the dictation. Owing to their background and training medical transcriptionists would be able to recognize and correct these mistakes in the patient medical record

Flag critical errors: The role of information in healthcare is vital and critical for various factors. Therefore the accuracy of the information needs to be as close to 100% as possible. The process of medical transcription ensures that errors are minimized and critical errors are flagged for the healthcare professional to correct, ensuring that correct information is recorded in patient medical records.

Discern voice inflection for punctuation: The process of medical transcription uses an optimum combination of human skills and technology to provide immaculate transcription services. Medical transcriptionists use critical listening skills to interpret voice inflection to ensure that the records are in proper language and contain the right information.

Filter background noise: The process of medical transcription ensures that transcripts are produced by filtering background noises and the correct information is recorded.

It can be seen that apart from providing services beyond mere typing/ data entry, medical transcription companies provide services that use a judicious combination of people, processes and technology for the convenience of healthcare facilities and healthcare professionals. Medical transcription continues to play an important role in the healthcare documentation scenario in spite of the advent of alternate methods like speech recognition software or point & click templates. In fact medical transcription services have adapted themselves to the emerging needs of healthcare professionals using speech recognition software by providing editing and proofreading services to ensure accuracy. Medical transcription companies also help in EMR/ EHR adoption using HL7 interface.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.

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