Sunday, August 21, 2011

Medical transcription outsourcing: Providing solutions with a realistic view of healthcare

Healthcare services are based on the premise of continuous and timely delivery of quality services. To cope with the enormous pressures on this sector, healthcare facilities and healthcare professionals tend to draw support from various sources. One such important factor that supports the healthcare process in all aspects including commercial and operational aspects is information from patient medical records. This information is processed from the data provided by healthcare professionals and other support staff regarding the patient encounter.

Medical transcription is one of the most convenient, effective and efficient methods of documenting the care process. Medical transcription services also have the added advantage of being cost effective when outsourced to a professional medical transcription company. This is possible because medical transcription companies have a realistic view of the support required by healthcare professionals and healthcare facilities and have customized their processes accordingly.

Some of the solutions provided by medical transcription companies with a realistic view of the healthcare sector are:

A process for collecting data that fits intuitively into the work life of healthcare professionals: Given the hectic work life of healthcare professionals it is important that they maximize their limited time towards the core process of providing care rather than the documentation process. Outsourced medical transcription companies have realized this and have provided for healthcare professionals to retain their familiar modes of dictation. This has the advantage of allowing healthcare professionals to narrate the entire patient story using dictation modes of choice. Allowing the narrative to be part of patient medical record serves as a reference point for future encounters, allows proper coding & billing and also provide evidence in case of litigation

The need to ensure that the data in patient medical records reflects correct information: Healthcare professionals lead a busy life and do not have enough time to validate all the information captured in the patient medical record. Realizing this and the importance of ensuring the accuracy of the data in the patient medical record, medical transcription companies subject each transcript to multiple level quality checks. This ensures that errors are minimized.

Quick delivery of information: Medical transcription companies are aware of the need for accurate and prompt information to enable smooth functioning of the healthcare facility. That is why medical transcription companies provide various turnaround time options that can be chosen by the healthcare professionals according to the situation.

Easy setup for handling transcription: Medical transcription services have become prompt, efficient and secure due to the use of technology. Outsourced medical transcription service providers have used technology that provide multiple benefits like automatic upload of dictation, customized delivery modes, access to older transcripts through archives etc, while still remaining easy to use. Medical transcription companies have also provided interfaces that allow healthcare professionals and other support staff to monitor the transcription work.

Services to accommodate changing needs: The face of healthcare documentation is going through a major change due to the move towards a nationwide electronic healthcare system. Medical transcription companies have provided for these changes by providing editing & proofreading service for speech recognition software created transcripts and HL7 interface for adoption of EMR/ EHR.

Services that are favorable to the bottom line: Medical transcription is an expense head, so any savings on the cost of transcription would result in a better bottom line. Outsourcing medical transcription ensures savings of as much as 40% on costs. Moreover accurate and prompt medical transcription is the basis for quicker and better coding and billing leading to quicker and apt reimbursement.

Secure services: One of the main concerns during the healthcare process is the need to maintain confidentiality of patient information. Outsourcing medical transcription to a professional medical transcription company ensures that HIPAA and HITECH compliance is maintained throughout the transcription process.

It can be concluded that medical transcription services provide with a realistic view of the needs of the healthcare sector due to their intuitive understanding of the healthcare process and the needs of healthcare professionals & healthcare facilities.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.

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