Wednesday, July 27, 2011

Medical transcription outsourcing: Choose the right service provider

Medical transcription has been an important part of healthcare operations and will continue to play a vital role in the path to adopting an electronic healthcare system. Medical transcription is the process of creating patient medical records converting the dictation of the healthcare professional regarding the patient encounter into text format. This ensures that healthcare professionals and other staff have ready access to detailed information when required. This information is vital not only clinical decision making but also other areas of operation like coding, billing and risk management.

As medical transcription is a process that requires major commitment in the form of time, efforts and capital to produce the right result, and healthcare facilities are limited by too many demands on limited resources, outsourcing medical transcription to a reputed service provider can ease the burden. Outsourcing medical transcription has numerous advantages that include:

Access to the right team: As a process medical transcription is heavily dependent on the right team to produce optimum results. Outsourcing medical transcription ensures that the healthcare facility and healthcare professionals have access to the right team. The onus of sourcing, recruiting and training the right talent is entirely on the service provider. Having the right team ensures accuracy and turnaround time.

Access to the right technology: Medical transcription is a process heavily dependent on the right technology. The role of technology starts right from the first stage – that of collecting data in the form of dictation to the last stage – delivering transcripts to healthcare professionals. All the stages in between require technology to ensure easy usage, speed and security. Outsourcing medical transcription to a technologically savvy service provider ensures that the healthcare facility and the healthcare professionals have access to the right technology for medical transcription without having to make major capital investments.

Saving on resources: Outsourcing medical transcription also ensures that healthcare facilities can save on resources needed for in-house transcription like space, utilities, manpower etc.  Outsourcing medical transcription enables better utilization of limited resources towards the process of providing care.

Quality service: Outsourcing medical transcription to a reputed medical transcription service provider ensures quality services that include accurate transcription, timely delivery and the advantage of limiting cost of transcription.

It can be concluded that outsourcing medical transcription does provide an ideal solution to healthcare facilities. However outsourcing medical transcription needs to be done with caution as it essentially means taking on a partner for current and future medical transcription needs.

The medical transcription company needs to evaluated on the basis of the four cornerstones of a good business entity:

  • Reputation: The reputation of the medical transcription company can be ascertained by checking on the references/ testimonials provided by customers

  • Quality: Quality parameters can be judged by evaluating the team and processes used by the service provider

  • Service: Service levels like acceptable accuracy levels, turnaround time options and security needs to judged by evaluating the technology of the service provider

  • Free trial: Availing a free trial of services allows the healthcare facility to evaluate the services of the medical transcription service provider first hand.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.

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