Medical transcription outsourcing: Services that help create excellent health information

Information in healthcare has a vital role to play by supporting communication, documentation and reimbursement. Therefore it becomes important to ensure that information regarding the patient- healthcare professional encounter is collected and transformed into patient medical records that are cohesive and easy to understand. However the creation of patient medical records is not a simple process and requires a thorough understanding of the expectations of each participant from this information. These diverse and often contradictory expectations need to be analyzed and accommodated in the documentation process to ensure that the needs of all participants are met with, in a satisfactory manner.

Medical transcription is one of the options available to healthcare facilities and healthcare professionals for the creation of patient medical records, which also meets the expectations of all the participants in the healthcare process. As medical transcription is a labor-intensive process requiring dedicated resources to be able to produce the desired results, outsourcing medical transcription to a professional service provider has been found to be an excellent solution. Outsourced medical transcription services aid in the creation of excellent health information.

How do outsourced medical transcription services aid in meeting the expectations of the various participants in the healthcare process?

Some of the main participants in the healthcare process are:

·        Patients

·        Healthcare professionals

·        Health information management

·        Healthcare executives

·        Information technology

Outsourced medical transcription services helps meet the expectations of these participants in the following manner:

Patients: The patients’ expectation from the healthcare documentation aspect is   timely availability of accurate information and maintaining the confidentiality & privacy of this information.  Medical transcription service providers ensure this using a combination of skilled medical transcriptionists, stringent quality assurance processes and secure & advanced technology.

Healthcare professionals: The healthcare professionals’ expectations from the documentation aspect are that of usability. This includes:

1. Flexible modes of dictation ensuring better time management and minimizing loss of productivity
2. Transcripts created with maximum accuracy
3. Customized templates/ formats etc
4. Flexible turnaround time options
5. Quality services for varying volumes
6. Secure and customized document delivery modes
7. Adoption of EMR/EHR
8. Editing and proofreading services for speech recognition software

Apart from the right team, right processes and the right technology, outsourced medical transcription service providers ensure that all the expectations of the healthcare professionals are met with using their experience of having served the healthcare sector to customize solutions to maximize the efficiency of healthcare professionals and minimize hindrance to their working life

Health information management: The main expectation of health information management personnel from medical transcription is that of compliance and security. Outsourced medical transcription service providers ensure compliant documentation and security by using the right personnel and the right security measures to secure all aspects of transcription.

Healthcare executives: The main expectations of healthcare executives in this regard are reduction of costs and quickening the reimbursement process. Outsourced medical transcription service providers help in saving as much as 40% on cost of transcription by passing on the benefits of economies of scale to the healthcare facility, eliminating the need for overheads for transcription from the healthcare professional and converting fixed cost to variable cost, which is based on the actual usage. Prompt creation of patient medical records helps in accelerating the reimbursement process.

Information technology: The main expectation of this group is that of minimizing of additional infrastructure for medical transcription and smooth implementation. Outsourced medical transcription service providers use advanced technology that provides maximum benefits while still being easy to use.  This helps in curbing additional infrastructure and helps promote easy implementation.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions. This ensures that the expectations of all the participants in the healthcare process are met with.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.