Medical transcription outsourcing: Choose the service provider with care

Once it has been decided that outsourcing the medical transcription needs is the best approach to minimizing cost and to have more time to focus on the core business, the healthcare facility needs to focus on the process of choosing the medical transcription service provider. Choosing a medical transcription service provider can be like picking out a long-term partner of business associate. Getting it right the first time can be vital, as it will mean a seamless transition from day one.

With so many companies, offering medical transcription services what makes TransDyne stand out?

• Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.

• Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A Turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

• Data security: The service provider being outsourced to should be HIPAA and HITECH compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

• Pricing: This is one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

• Technology: The technology used by the medical transcription service provider should not only secure but should also be easy to use, without having to require extensive training.

All the above listed are tangible benefits/ services. What can make a medical transcription service provider stand out are the more subtle and difficult to enumerate intangibles.

Evaluating the quality of a medical transcription company on the basis of intangibles is not easy. Because these are benefits, which have a greater negative impact due to their absence, than positive impact due to their presence.

What exactly are the intangibles, which have such an impact through their absence?

• Quality guidelines
• In house transcription
• Transparent and simple billing
• Flexibility of dictation
• Benefits of having Medical Transcriptionists trained in specialization
• Document delivery system
• Free trial without any obligatory sign up
• Dictation tips
• Track record/testimonials

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail outsourced medical transcription services from TransDyne, click here.