Medical transcription outsourcing: Providing value added services

Medical transcription is the process of creating patient medical records of the patient- healthcare professional encounter, converting audio to text. Medical transcription services have always provided valuable support to healthcare in both the operational and commercial aspects. However medical transcription is a specialized service requiring healthcare facilities to source the right team, purchase the right equipment and have efficient processes in place to ensure accurate and prompt creation of patient records. Moreover medical transcription also requires substantial commitment from the healthcare facility in terms of overheads like space allocation, utilities and participation of staff from several departments. All these factors add to the costs, making having an in-house medical transcription department an unattractive option.

Outsourcing medical transcription has been found to a convenient solution for healthcare professionals and healthcare facilities seeking to create patient records in a hassle free and cost effective manner. Outsourcing medical transcription ensures that patient records are created in an accurate, prompt and secure manner, while bringing down the cost of transcription by more than 40%. Though substantial savings on cost of transcription is one of the foremost benefits of outsourcing medical transcription it is important to concentrate on all the factors that could  add value to the process.

What are the factors that add value to medical transcription services?

• Providing a system for medical transcription:Though the concept of medical transcription is fairly simple; converting audio to text, it requires technological backup to follow a sequence from dictation to transcription. The typical sequence would be         

1.     Dictation

2.     Uploading audio files to the server

3.     Transmitting audio files for transcription

4.     Medical transcription

5.     Transmission of transcripts

6.     Delivery of transcripts through preferred modes

7.     Archiving of files

8.     EMR adoption

Outsourcing medical transcription would ensure that healthcare facilities and healthcare professionals would benefit from the software and tools used by the service    provider which would ensure an automatic sequence for the entire  process.

• Customized delivery modes: Another major benefit of outsourced medical transcription services is that the healthcare professional and healthcare facility can specify the preferred mode of document delivery. Options like delivery to specified folders, delivery to multiple users, remote printing/ faxing options etc. could be customized as per the specifications of healthcare facilities and healthcare professionals.

• HIPAA and HITECH compliant medical transcription: The major concern of healthcare facilities and healthcare professionals is that of protecting confidential patient information. By outsourcing to a HIPAA/ HITECH compliant service provider the healthcare facility can rest assured of the security of data through the medical transcription process.

• Leveraging on the medical transcription service provider experience:The experience of the medical transcription service provider is another factor that should be considered during the process of outsourcing. This factor ensures the healthcare facility/ healthcare professional of long term hassle free services. 

While outsourcing medical transcription it is important for healthcare facilities and healthcare professionals to look beyond  the price quoted by the medical transcription service provider. This will ensure that the healthcare facility/ healthcare professional can benefit from the experience and expertise of the medical transcription service provider on  a long term basis.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.