Tuesday, April 30, 2013

Medical transcription outsourcing: Providing focused services

The process of providing quality healthcare is aided by many inputs, including the experience, education, skill sets of healthcare professional & support staff, various diagnostic equipments, tests/procedures, drugs/formulations and information from patient records.  Medical transcription is the process of creating patient records from the dictation of healthcare professionals’ encounter with patients.

Medical transcription is essentially the scribe that records all the nuances of the process of patient care, including all details like patient demographics, the symptoms, the diagnosis, treatment prescribed and the progress made by the patient. However medical transcription is not part of the core activities of the healthcare facility, hence it is more effective and economical for the healthcare facility to outsource medical transcription.

Outsourcing medical transcription enables the healthcare facility to focus on its core activity of providing quality healthcare.  Outsourcing medical transcription also helps the healthcare facility obtain services that are tailored to their specific needs without having to allocate internal resources to this process.

Outsourcing medical transcription is not only prudent but also necessary. Medical transcription is a process, which requires the right inputs in the form of the right process, right team and the right technology. As medical transcription is the core business of the service provider, the service provider is likely to have the right resources in place to provide medical transcription with the optimum accuracy, within a reasonable turnaround time, through secure channels, using the right technology and at reasonable prices.

By outsourcing medical transcription the healthcare facility is essentially outsourcing all the steps required to create quality patient records.

What are the steps required to create quality, timely, secure and cost-effective patient records?

·       The right team: One of the major components of quality medical transcription is the skill of the medical transcriptionists. Creating a team of skilled medical transcriptionists is a long drawn process involving recruitment of and training the right talent and honing their skills to make them domain experts. By outsourcing medical transcription, this responsibility is essentially passed on to the service provider

·       The right infrastructure: The transcription process requires the right infrastructural support like the computers, headphones, servers, and foot pedals, real estate that is secure and software for the transcription process. By outsourcing medical transcription the healthcare facility is essentially eliminating a major portion of the infrastructure needed for in-house medical transcription

·       The right process: To meet the quality requirements of being timely secure and accurate, medical transcription needs to follow a certain process of having quality guidelines, quality check methods, security measures to ensure HIPAA/HITECH compliance and having medical transcriptionists available around the clock to take care of medical transcription needs. Outsourcing medical transcription essentially frees up the healthcare facility’s management from this responsibility

·       The right technology: The transcription process requires the right technology to make it speedy and secure. Moreover having the right technology enables the healthcare professionals and the support staff to save on time and efforts by providing additional benefits like flexible modes of dictations, automatic downloads & uploads, remote faxing & printing etc.

Outsourcing medical transcription to the right medical transcription service provider has benefits beyond just cost saving on medical transcription costs. Therefore it becomes essential to source the right service provider so that healthcare facilities can benefit from the outsourcing process.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!         

To avail quality medical transcription services from TransDyne, click here.

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