The medical care undertaking is a multifaceted one, counting on several inputs, one of which is information from patient transcripts. And medical transcription is the practice of creating patient records from the audio inputs provided by physicians of the patient-healthcare professional encounter into typed format. Since online medical transcription is not a component of the most important business of healthcare practices and demands substantial expenses, proficiency and financial commitment, contracting out has found to be a reasonable, effectual and resourceful ways out. However outsourcing something as essential as medical transcription is required to be approached with vigilance.
The exercise of contracting out medical transcription brings up many reservations in the minds of healthcare professionals; healthcare practices administrative staff and the healthcare facility support staff.
Some of the frequently asked inquiries, while contracting out online medical transcription are:
How does the medical transcription company ensure correctness?
Correctness of the reports is probably one of the main doubts while contracting out medical transcription, as this impacts quality of care given to patients and the billing procedures.
How does the online medical transcription service provider measure quality?
The standards set by the medical transcription service provider to measure correctness make certain that everyone understands the elements of accuracy ensuring consistent accuracy at all levels.
What is the delivery time and how does the medical transcription company meet delivery time demands?
Health professionals demand exact and timely details from patient records to be able to provide superb medical care. It is important to make certain that the medical transcription service provider can offer superb transcripts on time. To do this the medical transcription company has to have the right teams, the right technology and the correct methods.
What are the pricing procedures and how are the bills reconciled?
One of the key objectives of sub contracting medical transcription is to enjoy the substantial expenditure optimization benefits. Except that while outsourcing it is crucial to grasp how the online medical transcription service provider calculates costs and whether the transcription vendor is willing to explain bills for services in detail.
What are HIPAA compliance measures to secure patient details?
The exercise of online medical transcription concerns working with and transmission of secure patient data. It is crucial to find out whether the service provider realizes the importance of securing patient information and has precautions in place to make certain of this.
Do they have an online medical transcription platform that supports easy operation?
Advances in software and tools have aided online medical transcription, to the level that it is no longer imperative for health professionals and medical transcription companies to be in the same room to deliver convenient services. The online medical transcription software platform used by the service provider not only offers advantages like swiftness and confidentiality but also adds worth to the working life of physicians and support staff by having auxiliary facilities like variable methods of dictation, archives, remote faxing & printing among several other benefits.
What is the track record of the medical transcription service provider in delivering similar services?
It is crucial to assess whether the voice transcription company has background in providing complete voice transcription answers to all sorts of health facilities. This can be verified by referring to testimonials of satisfied customers.
What are the channels available for customer interaction?
Online medical transcription is a service, which demands instant resolution of queries/ uncertainties/clarifications as they arise. For this to happen the online medical transcription company should have open channels of communication and should be available 24/7 to the healthcare practices.
TransDyne, a leader in the outsourced online medical transcription industry provides online medical transcription services with the below given gains:
- Medical transcription with an accuracy of above 99% using manpower of well-trained transcriptionists and having a stringent four-level quality check method
- Correctness guidelines to make certain that everybody is on the same page as regards quality
- Meets turnaround time needs of healthcare facilities using the optimum people, correct methods and the right information technology
- Uses the character line method of billing, which is explained to the customers in advance, so that all the components of expenditure are understood
- Has confidentiality measures to safeguard confidential data that not only meet HIPAA/HITECH standards, but exceed them
- Uses technology that is not only superior but also effortless to operate
- Has been offering contracted out medical transcription answers for over a decade and has the testimonials of satisfied customers
- Has multiple channels of interaction for customer service to make certain of quick resolution of any issues.
To avail outsourced online medical transcription service from TransDyne, click here
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