Friday, May 25, 2012

Healthcare transcription: Is contracting out an intelligent way out?

It is an undisputed fact that quick and exact details are one of the valuable elements that contribute to superb health management. Online transcription is the undertaking of delivering details to physicians by creating patient records changing audio records of the patient-physician encounter into transcribed format, thus providing healthcare professionals the solid base of substance and perspective concerning the patient’s medical background.

It is acknowledged that healthcare transcription is a critical contributor to the undertaking of healthcare. But when it comes to formation of patient records healthcare practices have varied choices accessible to them. The undertaking of medical transcription could be carried out in-house, through independent contractors or by outsourcing healthcare transcription requirements to expert online transcription service provider.

Though contracting out medical transcription to an expert vendor is the most effective way out, there have been a lot of doubts and aspersions cast on the process of outsourcing healthcare transcription. After all the undertaking of online transcription concerns working with secure patient information. Additionally there have been a few unfortunate incidents in the past with unscrupulous online transcription service providers not protecting patient information or fudging with the terms of costing method causing a lot of doubts.

In spite of all these unfortunate incidents outsourcing healthcare transcription has been found to have a lot of advantages:

Accuracy: Contracting out medical transcription makes sure that patient transcripts are produced correctly. The proficiency of the medical transcriptionist in typing specialties and a rigorous quality check policy makes certain that information recorded is of the maximum correctness.

Turnaround time: Contracting out online transcription makes sure that there are no setbacks in the undertaking of record making. This is made possible because the medical transcription company would have the right software and tools for upload and downloads and a huge pool of skilled transcriptionists to make sure delivery time.

Costs: Diminished expenditure is probably one of the key advantages of sub contracting. The expenditure per line of healthcare transcription is contained to just the direct costs per line of medical transcription excluding all indirect expenses s like rent, utilities, expenditure of software and tools etc

However to make the exercise of contracting out medical transcription smart and effectual it is important that the health facility exercise some vigilance as concerns the below given:
Data confidentiality measures: Keeping up HIPAA compliance of patient details is of utmost importance. Therefore it is important to establish that the healthcare transcription company has adequate provisions in place to protect the details at all stages. To ensure total data confidentiality, the vendor has to take provisions to secure information technology, infrastructure, people and processes.

Costing method methods: Often during the exercise of sub contracting online transcription the charge quoted by the service provider is taken at face value, without examining the components of the price. Often this leaves room for exploitation on the part of the vendor. To avoid this it is critical to establish the costing method utilized by the company and understand the parts of expenditure. This ensures that there is clarity in terms of pricing.

Recommendations: The track record of the healthcare transcription company in providing outsourced healthcare transcription answers to other health facilities is an indication of their proficiency. Therefore it is critical to assess on the recommendations given by the customers of the company.

Trial without charges: Apart from investigating all the aspects of the healthcare transcription proposal, it is also crucial to test them. Obtaining a free trial of the services offers the added comfort of knowing that the service provider can deliver services as promised

Sub contracting online transcription is a smart solution for the record creation demands of the healthcare facility provided the health facility evaluates the online transcription service provider thoroughly.

TransDyne ensures excellent healthcare transcription at cost-effective rates, executed by experienced and skilled transcriptionists with a very prompt turnaround time performed through confidential HIPAA and HITECH compliant channels, with very high levels of correctness and all this with technology that is superior but simple to operate!            

To benefit from absolute medical transcription services from TransDyne, click here.

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