Medical transcription outsourcing: Providing outstanding support

Healthcare is an essential service that draws support from various sources to be able to deliver services that meet quality standards. As healthcare is a business it is also important for healthcare to be profitable and meet statutory requirements.  Keeping all these factors in mind it is essential for healthcare facilities and healthcare professionals to focus on providing quality services while still maintaining profitability by concentrating on essential activities and outsource all support activities.

One such support activity that facilitates the smooth running of healthcare facilities is medical transcription. Medical transcription is the process of creating patient medical records, converting the audio files of the patient- healthcare professional encounter into text form.  Medical transcription is a specialized skill requiring a combination of the right team, the right technology and an optimum process to be accurate, complete, timely and easy to access.

Healthcare facilities have various options available to them to obtain medical transcription services. They could have an in-house team of medical transcriptionists, use independent contractors or outsource the entire process to a professional medical transcription service provider. As the healthcare process requires the total concentration of resources and time of the healthcare facility, outsourcing medical transcription has been found to the most viable solution

Outsourcing medical transcription supports the healthcare facilities and healthcare professionals in numerous ways.

How does outsourced medical transcription services support healthcare facilities and healthcare professionals?

Reducing cost: Reduced cost of transcription is probably one of the main advantages of outsourcing medical transcription to a professional medical transcription service provider. Apart from considerable savings on cost of transcription, healthcare facilities can also reap the following cost benefits:

1. Retaining familiar modes of dictation
2. Conversion of fixed cost of transcription to variable costs
3. Savings on cost of weekend and holiday medical transcription requirements
4. Savings on indirect costs like utilities, investment in transcription equipment, allotment of space, information technology expenses etc.

Accurate services: Outsourcing medical transcription also helps healthcare professionals and healthcare facilities by maintaining high levels of accuracy. In context to vital services like healthcare accuracy of information is essential to ensure:

1. Quality care
2. Meet statutory requirements
3. As evidence in case of litigation
4. To ensure proper coding and billing leading to reimbursements

Timely services: To ensure timely care, it is important that vital information in the patient medical records is available to healthcare professionals promptly. Outsourcing medical transcription ensures that patient medical records are created on time using the right team,  processes and transmitted to the healthcare professionals in a secure and speedy manner using the right technology. 

Secure services: The information provided by the patient to the healthcare professional is privileged and needs to be protected. Outsourcing medical transcription ensures that this confidential information is protected throughout the medical transcription process by securing technology, infrastructure, processes and the team.

Improve efficiency of healthcare professionals: Outsourced medical transcription services help improve the efficiency of healthcare professional by offering them services with added benefits like:

1. Flexible turnaround time options
2. Document delivery modes as preferred and specified by the healthcare professional
3. Archives
4. HL7 interface
5. Speech recognition editing Choice to specify formats/templates
6. Software and tools for transcription to enable automatic upload of dictation and down load of transcripts, reducing delays.

Reduce the administrative burden: Having medical transcription in-house would involve dilution of focus of the administrative staff into activities like:

1. Recruiting, training and retaining medical transcriptionists
2. Work allocation, follow-up and quality assessment
3. Collection of dictation and distribution of transcripts
4. Outsourcing medical transcription ensures that the administrative staff is relieved of the burden of these medical transcription related activities.

Accelerate reimbursements: Timely and accurate documentation of the patient- healthcare professional encounter is essential as a foundation to start the reimbursement process. By outsourcing medical transcription the healthcare facility would be ensured that quality patient medical records are created on time, thus leading to acceleration of the reimbursement process.

Outsourced medical transcription services provide vital support to healthcare professionals and healthcare facilities in various aspects. However while outsourcing medical transcription it is important to source a service provider that can provide services that are accurate, speedy, secure, cost effective and using technology that provides numerous benefits.

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that support the smooth running of   healthcare facilities. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete outsourced medical transcription services from TransDyne, click here.