Wednesday, September 22, 2010

Medical transcription outsourcing: Availing standard services

When it comes to outsourcing a portion of the workflow it is important to pick the right service provider. Medical transcription is a vital link in the healthcare chain, aiding the process in many ways. Though medical transcription has a critical role to play in the healthcare process it does not directly contribute to the revenue inflow. That is why outsourcing medical transcription is not only effective, efficient and economical it is also preferable. Outsourcing medical transcription enables the healthcare facility to focus on the core business objectives of providing quality healthcare profitably.

However while outsourcing a vital component of the healthcare process like medical transcription it is important to source a medical transcription service provider who can offer standard medical transcription services.

What is meant by standard medical transcription services?
The word “Standard” has been defined as something established or widely recognized as a model of authority or excellence. Or something, which is, established as a rule or model by authority custom or general consent.

Medical transcription services do fit the definition of being measured against standards, as there are strict norms that need to be adhered to, to be acceptable.

What are the standards that define medical transcription?
Medical transcription is the process of creating permanent patient records by converting audio records of the patient-healthcare professional encounter into text form. Patient records play a vital role in the following:

  • Basis for future treatments
  • Basis for tracking response to treatment
  • Basis for referrals to specialists
  • Basis for coding and billing
  • Evidence in case of litigation
  • Are part of the statutory requirement
As patient records play such a vital role in the operational and commercial aspects of healthcare it is important that the process of creating patient records, i.e medical transcription adheres to established standards.

The standards that define medical transcription are as follows:
Accuracy: This is defined by the level of accuracy in the information captured in the patient record viz. a viz. the audio recording. The accuracy of the patient record needs to be as close to 100% as possible, as the information in the patient record plays an important role in the healthcare process. It is the role of the medical transcriptionist to maintain the standard of the patient record by maintaining the highest level of accuracy possible.

Turnaround time: For the healthcare facility to flourish operationally and commercially it is important for patient records to be available on time. A medical transcription service provider needs to maintain a standard of 24 hours turnaround time.

Security: The information captured in the patient record needs to be protected at all levels. The standard for maintaining confidentiality of patient information by the medical transcription service provider has been defined by HIPAA/HITECH regulations.

Technology: Technology plays an important role in the medical transcription process by increasing speed, eliminating security breaches and by offering easy to use features for healthcare professional to optimize their productivity. The standard for technology in medical transcription can be defined as advanced and easy to use.

Pricing: Pricing in outsourced medical transcription services have to meet the standards of being reasonable, definable, measurable, verifiable, consistent, fair and honest.

While outsourcing medical transcription it is important to source a medical transcription service provider that meet all the criteria to provide standard services.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail standard outsourced medical transcription services from TransDyne, click here.

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