Sunday, August 15, 2010

Medical transcription outsourcing: Reliable services

The role of medical transcription in the healthcare process cannot be overlooked. Medical transcription plays an important role in the creation of medical records of patients by converting audio files of the patient-healthcare professional encounter into a text format. Combining expertise of the service provider and appropriate technology, creation of medical records is done with maximum accuracy & security, minimum turnaround time and at reasonable prices.

Creation of medical records plays an important role in the following areas of the healthcare facility:

  • Patient care
  • Referrals/ tests/procedures/ therapies
  • Risk management by providing record of allergies, interaction of drugs
  • Statutory requirements
  • Evidence in case of litigation
  • Coding and billing for reimbursement purposes
  • Research
  • Providing preventive care
An easy and cost-effective of ensuring the creation of accurate and timely medical records is to outsource medical transcription. However while outsourcing medical transcription it is important to ensure that the medical transcription service provider is reliable.

What is meant by reliable medical transcription services?
The word “reliable” has been defined as an entity that can be relied upon for being consistent, dependable and trustworthy. A reliable medical transcription service provider would have to meet the same criteria of being consistent, dependable and trustworthy.

What is meant by consistent medical transcription services?
Accuracy: Accuracy of the information captured in the patient records is very important for both the operational as well as the commercial aspects of the healthcare facility. Accuracy needs to be consistently maintained at very high levels, using skilled specialist medical transcriptionists and multiple level quality checks to ensure consistent quality

Billing methods: The billing methods used by the medical transcription service provider influences the pricing of services. It is important for the service provider to define the components of pricing and consistently use the same methodology, ensuring everyone is on the same page

What is meant by dependable medical transcription services?
Turnaround time: To be considered dependable, medical transcription services need to meet the turnaround time commitments given by them. Along with accuracy of the data, turnaround time plays a very important role in providing quality healthcare and speeding up the receivables cycle

Technology: Technology is an important component of dependable medical transcription. Technology is important both for maintaining turnaround time commitments as well as securing confidential patient data during the medical transcription process

What is meant by trustworthy medical transcription services?
HIPAA and HITECH compliance: While outsourcing medical transcription it is important for the healthcare facility to determine the capability of the medical transcription service provider in maintaining HIPAA and HITECH compliance. To determine whether a medical transcription service provider is trustworthy, the service provider needs to be evaluated on the measures taken to ensure HIPAA and HITECH compliance with regard to technology, processes, infrastructure and people

While outsourcing medical transcription it is important to take the time to assess the reliability of the medical transcription service provider.

TransDyne is a reliable medical transcription service provider that meets all the criteria of being consistent, dependable and trustworthy. TransDyne offers:
  • Accuracy of above 99%
  • Low costs by using the “character method” of billing
  • Turnaround time of 24 hours, with an option of 4-12 hours for STAT files
  • Advanced technology that is easy to use
  • Secure HIPAA and HITECH compliant medical transcription by securing technology, processes, infrastructure and people
To know more about reliable medical transcription services by TransDyne, click here

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