Thursday, November 8, 2012

Online medical transcription outsourcing: Providing perceptive services

Medical care has always had to form a delicate equilibrium between cutting expenditure and sustaining profitability while offering excellent healthcare. To this end, healthcare facilities have tried to focus all their inputs and overheads on their main goal of delivering excellent health services while contracting out all activities that dilute their focus.  This helps healthcare facilities firm up their inputs towards improving bottom-line while delivering the finest feasible care by curtailing cost.

One such component is medical transcription. Voice transcription is the method of transcribing patient records of the patient-physician encounter from the audio records as narrated by the physicians. To be accurate, timely, HIPAA compliant and economical, voice transcription requires the optimum people, the correct procedures and the optimum technology.

Though medical transcription has a vital function in providing superb health services, as substantiation in case of lawsuit and as the foundation for the coding and billing, it is not part of the main competencies of the health facility and can end up costing health facilities a lot in terms of time, money and resources. One uncomplicated fix for healthcare practices to make sure that patient transcripts are created in an exact, quick and secure manner is to contract out medical transcription.

Sub contracting medical transcription also helps healthcare practices optimize on cost of transcription by 40-50%. Outsourcing voice transcription to the optimum vendor has demonstrated that healthcare practices can avail of the advantages of perceptive services for their documentation requirements.

How does outsourcing voice transcription provide perceptive services?
The word shrewd has been defined as having or showing shrewdness, keen perception or intelligence.

What do health professionals require from voice transcription services?
They require the service to be prompt, accurate, reasonably priced, secure and most of all uncomplicated to use! They require the medical transcription vendor to grasp their explicit requirements and employ their acumen to perceive the top-notch possible solution in a particular case without sacrificing the criteria considered necessary.

Outsourcing medical transcription services positively fit the characterization of offering astute solutions by delivering services that fulfill the requirements of healthcare professionals in every factor.

Technology that is simple to use: Health professionals are highly qualified and specialist professionals who offer a vital service, which demands an immense amount of commitment, expertise and time. Accepting this contracting out medical transcription services has used technology that offers gains to make the life of healthcare professionals and hospital staff easier. Not only do they utilize information technology, which provides highest gains, but they have also made certain that this technology is uncomplicated to utilize, enabling health professionals to save their scant time for the best use.

Some of the benefits of information technology employed by the online medical transcription vendor are:

  • Adaptable methods of dictation
  • Automatic transfer of dictation
  • Web based HIPAA compliant delivery of finished reports
  • Archives, enabling easy search of transcripts
  • Remote printing and faxing
  • Amalgamation with EMR by HL7 interface. 
Correct and quick formation of patient reports: Health professionals count on the information in patient records to make well-informed decisions about the medical care to be imparted to patients. Online medical transcription service providers are aware of the importance of not only encapsulating all the information regarding the patient-health professional exactly but also making this details obtainable to the health professionals on time. To this purpose online medical transcription service provider make certain that records are put through thorough quality control to make certain of quality and use the correct process and technology to satisfy the delivery time required by physicians/healthcare practices

Data confidentiality: The basis of the patient-physician association is based on the trust placed by the patient in the health professional and the healthcare practice. Securing the confidentiality of patient information is not only compulsory by law; it is also a moral responsibility. Voice transcription companies grasp the significance of protecting these details and secure confidential details in patient reports by securing people, processes, infrastructure and software and tools

Optimization on cost: Being able to deliver superb medical care profitably is the aim of healthcare facilities. Contracting out online medical transcription helps in augmenting bottom-line by helping optimize on cost of transcription by almost 40% to 50% as against in-house online medical transcription. Not only does outsourcing medical transcription aid restrain expense, prompt medical transcription can help speed up the receivables management

It can be concluded that outsourcing to the optimum medical transcription vendor can prove to be a perceptive answer to the online medical transcription demands of healthcare facilities.

TransDyne, a leader in the outsourced medical transcription industry delivers shrewd services to the medical transcription requirements of healthcare practices. TransDyne offers superb online medical transcription at economical rates, carried out by experienced and skilled medical transcriptionists with a very timely delivery time executed through secure HIPAA and HITECH compliant channels, with very high levels of correctness and all this with technology that is advanced but uncomplicated to operate!           

To benefit from astute medical transcription services from TransDyne, click here.

Wednesday, November 7, 2012

Voice transcription contracting out: Leverage the transcription vendor’s background

Online medical transcription is the exercise of transcribing patient records by converting audio files dictated by the health professional of the patient-physician meeting into text format. Online medical transcription is a critical ingredient of the health management process offering inputs for the operational as well as commercial aspects of health management.

However voice transcription is a specialized expertise that demands the correct blend of manpower talents  & proficiency, the right implements and the right method to fulfill the parameters of being accurate, speedy, secure and easy to operate.

One effortless fix to make sure that patient transcripts are created exactly, promptly and safely generated, while still controlling costs is to subcontract online medical transcription to a knowledgeable medical transcription company. By outsourcing online medical transcription to a transcription vendor, health facilities can leverage on the medical transcription vendor’s background and know-how.

How does contracting out online medical transcription support healthcare facilities take advantage the medical transcription company’s experience and proficiency?
To understand how outsourcing supports healthcare facilities gain from on the medical transcription company’s background and proficiency, it is vital to understand what are the ingredients of correct, quick, protected and cost-effective voice transcription.

The elements of exact, prompt, secure and economical online medical transcription are:

Manpower: The standard of online medical transcription is dependent on the standard of transcriptionists to a considerable degree. Building up the optimum pool  of personnel would essentially concern the following activities:

  1. Recruitment: Sourcing and recruiting the right talent
  2. Training: Developing the talent to deliver the best caliber work
  3. Allocation of work: Work allocation to medical transcriptionists should be based on the specialties they have been trained on, to make certain of right correctness and turnaround time. 
By contracting out voice transcription, health facilities essentially have access to the right manpower without actually having to through the undertaking of sourcing, recruiting, training medical transcriptionists. Healthcare practices can gain from on the human resource development skills and know-how of the transcription vendor.

Information technology: Information technology participates an important responsibility by quickening up the undertaking, protecting the data during the transcription procedure and saving time of the physicians and support staff. The responsibility of information technology in voice transcription comprises:

  1. Dictation: Capturing the narration of the health professionals by various modes
  2. Uploading: Transferring dictation files for transmission to the service provider
  3. Retrieving: Retrieving transcribed records
  4. Distribution: Distribution of patient records to health professionals
  5. Archives: Retrieving old files from the system
  6. Added advantages: Features like electronic signature, remote printing & faxing, HL7 interface etc
  7. Confidentiality: Facilities like encryption, virus protection, firewalls etc
  8. Alacrity: To make sure of fast delivery time. 
Contracting out medical transcription services allows healthcare practices to take advantage on the software and tools developed by the medical transcription company to avail benefits like swiftness, safety and convenience of utilization.

Processes: Online medical transcription needs to follow a certain procedure to be timely, correct, protected and economical. The processes engaged in voice transcription include:

  1. Quality processes: To accomplish the desired accuracy levels transcripts have to be checked at several phases like proofreader, editor and quality assurance pool.
  2. HIPAA compliance: To protect private patient details, the medical transcription company has to have processes in place to make certain of total confidentiality. 
Sub contracting online medical transcription enables healthcare practices to benefit from the procedures refined by the transcription vendor through their track record in meeting the demands of healthcare facilities

Establishment costs:  Medical transcription needs setup like:

  1. Space: Space allocated for voice transcription
  2. Transcription implements:  Computers, servers, foot pedals, headphones and software are required for transcription.
  3. Furniture & utilities: Tables, chairs and utilities like power etc. 
Contracting out medical transcription allows healthcare practices to avoid commitment in non-online medical transcription related infrastructure.

It can be determined that by sub contracting online medical transcription, healthcare facilities can gain from on the expertise and background of the transcription vendor. This assists health facilities in limiting the expenditure of medical transcription to the expenses per line of transcription. Not only this they would also save as much as 40% to 60% on the expenses of in-house transcription. To gain from the maximum plus points of outsourcing voice transcription it is critical to source the correct online medical transcription company, based on criteria like quality, turnaround time, confidentiality, expenses and software and tools.

TransDyne provides quality voice transcription at economical prices, transcribed by competent transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of quality and all this with technology that is advanced but effortless to use!

To avail medical transcription services from TransDyne, click here.

Tuesday, November 6, 2012

Voice transcription: Queries to be asked prior to contracting out

The healthcare exercise is a multifaceted one, relying on several inputs, one of which is information from patient reports. And medical transcription is the process of creating patient transcripts from the audio inputs provided by physicians of the patient-physician encounter into typed format. Since medical transcription is not a component of the most important business of health facilities and demands significant costs, proficiency and financial investment, contracting out has found to be economical, effectual and efficient answers. However contracting out something as vital as medical transcription is required to be undertaken with vigilance.

The process of contracting out medical transcription raises many reservations in the minds of physicians, healthcare practices administrative staff and the healthcare facility support staff.

Some of the recurrently asked queries, while contracting out medical transcription are:

How does the voice transcription service provider make sure of quality?
Quality of the records is probably one of the key doubts while sub contracting online medical transcription, as this affects quality of care given to patients and the billing procedures. 

How does the voice transcription service provider measure correctness?
The standards set by the online medical transcription company to measure accuracy make sure that everyone understands the elements of correctness ensuring consistent quality at all stages.

What is the turnaround time and how does the transcription vendor meet turnaround time requirements?
Physicians demand correct and timely data from patient reports to be able to deliver quality medical care. It is critical to make certain that the voice transcription company can provide quality transcripts on time. To do this the transcription vendor has to have the right manpower, the optimum software and tools and the right procedures.

What are the costing methods and how are the bills reconciled?
One of the major objectives of sub contracting online medical transcription is to enjoy the huge costs conservation gains. Except that while outsourcing it is crucial to understand how the voice transcription vendor calculates expenditure and whether the medical transcription company is willing to explain bills for services in detail.

What are HIPAA compliance provisions to secure patient information?
The exercise of voice transcription involves working with and transmission of secure patient information. It is crucial to find out whether the service provider understands the importance of securing patient details and has provisions in place to make sure of this.

Do they have an online medical transcription platform that supports effortless usage?
Advances in information technology have assisted medical transcription, to the extent that it is no longer imperative for healthcare professionals and transcription vendors to be in the same room to deliver effectual services. The online medical transcription software platform used by the service provider not only provides advantages like alacrity and confidentiality but also adds value to the working life of physicians and support staff by having additional provisions like variable modes of dictation, archives, remote faxing & printing among several other benefits.

What is the background of the medical transcription vendor in offering similar services?
It is crucial to assess whether the medical transcription company has background in delivering complete voice transcription ways out to all sorts of health facilities. This can be confirmed by referring to testimonials of satisfied customers.

What are the channels available for customer interaction?
Online medical transcription is a service, which requires instantaneous resolution of queries/ uncertainties/clarifications as they arise. For this to happen the medical transcription company should have open channels of communication and should be available 24/7 to the healthcare practices.

TransDyne, a leader in the contracted out medical transcription industry delivers medical transcription services with the below given advantages:

  • Online medical transcription with a quality of above 99% using manpower of well-trained medical transcriptionists and having a stringent four-level quality check method
  • Quality guidelines to ensure that everybody is on the same page as regards correctness
  • Meets turnaround time requirements of healthcare practices using the optimum people, right processes and the correct software and tools
  • Uses the character line method of billing, which is explained to the customers in advance, so that all the components of expenditure are understood
  • Has security measures to secure private details that not only meet HIPAA/HITECH standards, but also exceed them
  • Uses information technology that is not only superior but also easy to operate
  • Has been delivering contracted out online medical transcription solutions for over a decade and has the recommendations of satisfied customers
  • Has multiple channels of interaction for customer service to ensure quick resolution of any issues. 
To avail subcontracted online medical transcription service from TransDyne, click here

Monday, November 5, 2012

Medical transcription: The responsibility of technology

Medical care is a dynamic process, with relentless discoveries and developments; consequently any service linked with healthcare has to be vibrant. Healthcare transcription is a service strongly associated with medical care. Medical transcription is the process of making patient reports by transforming the audio records of the patient-physician encounter into text format. Along with the cycle of health management, the transcription method has also developed, not only to handle up with the growing demands of the health management sector, but also with the technical innovations that have taken place.

Medical transcription has grown from simply being the process of listening and typing, to a service, which ensures various advantages making the life of physicians and the support staff at a healthcare practice easy. One just needs to look at the healthcare transcription procedure to comprehend the role of software and tools.

What is the role of technology in the healthcare transcription method?
The method of medical transcription fundamentally begins when the patient visits the healthcare practice for treatment. The function of software and tools initiates from the very first step:

  • Capturing the patient-physician encounter in the form of dictation
  • Transmission to the transcription vendor for transcription
  • The process of medical transcription
  • Transmission of completed records to the healthcare facility
  • Distribution to the optimum physician  
  • Remote printing and faxing
  • Archiving
  • Interface with EMR
  • HIPAA compliance during the entire procedure of transcription.
It is obvious that software and tools has a critical role to play in the method of transcription both in terms of service and security. However software and tools for medical transcription means substantial capital outlay. One effortless answer to obtain the optimum technological support for the procedure of medical transcription is to contract out the medical transcription requirements to a medical transcription service provider who can offer transcription with not only the necessary plus points like accuracy, speed, low expenses, HIPAA compliance but also delivers the right technological support.

What are advantages of adopting a healthcare transcription company with the optimum information technology?

Expenses reduction: The correct software and tools for transcription not only restricts turnaround time and protects the details during the medical transcription method but also aids reduce the costs. The costs per line of healthcare transcription can be restricted substantially with the utilization of the optimum information technology by enhancing quality of audio files, speeding up the transmission method and reducing risk of information loss

Increasing profitability: The utilization of software and tools can add to the bottom-line of the health facility by quickening the medical transcription procedure therefore the accounts receivable method. Transcription is the first step in the reimbursement procedure; timely transcription ensures that the process of reimbursement can take place in a quick manner improving the returns of the healthcare practice

Enhanced concentration on main business: Having the technical requirements of the healthcare transcription method taken care of by the medical transcription service provider, aids the healthcare facility focus all its resources on their most important business of providing superb health management

Feature of excellent services: The process of health management depends on many inputs, one of them being correct and timely details. Information technology utilized by the medical transcription company makes sure that patient reports are available on a prompt manner to the health professional to facilitate improved decision-making

Customer satisfaction: utilization of the right technology by the healthcare transcription company makes sure speedier and better service, this leads to patient satisfaction

Decrease of malpractice lawsuit: The utilization of right software and tools ensures decrease in HIPAA compliance infringements and summarize of correct and absolute details in the patient record, both these factors help reduce threat of lawsuit

It can be seen that the right use of technology by the transcription vendor enables collection, management, sharing and defense of data. Another important benefit of the optimum use of software and tools is making it easy to employing for health professionals who are perpetually challenged for time.

Allowing for that time is one of the most precious assets for healthcare professionals, TransDyne believes in employing software and tools that delivers multiple features with ease of use. Some of the features of the technology utilized by TransDyne are as follows:

  • Smart upload: TransDyne provides doctors the choice of using means of dictation they are already at ease with. Then these files can be uploaded to the servers to be made accessible for medical transcription. Smart upload allows transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.
  • Web Delivery: TransDyne’s web delivery system deals with all problems related with tracing dictations, receiving documents and finding old transcripts from the archives.
  • Smart Delivery: Smart delivery is an automated program that attends to the automatic downloads, saving reports and printing needs of a health facility.
  • HL7 integration: TransDyne can configure and send healthcare data as HL7 messages to the client’s EMR with no additional expenditure.
  • Data Security: TransDyne makes certain data security of healthcare transcription by incorporating confidentiality measures like 128-bit data encryption, multi-tiered application architecture, design level confidentiality, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts.  
To avail the advantages of medical transcription services from TransDyne, click here

Saturday, November 3, 2012

Healthcare transcription contracting out: Conserve on expenditure

One of the key factors in any economical resolution is the revenue and the healthcare sector is no different. In fact in the health management industry there is a perpetual tussle to diminish expenditure and hasten cash flow. Sub contracting medical transcription can assist healthcare practices in both these aspects.

How does outsourcing medical transcription aid optimize on expenses?
Online medical transcription has been an integral part of health management by making patient reports, which fulfill various purposes. Patient transcripts play a vital responsibility in the following:

  • Provides the premises of continued care
  • Provides information on the changing conditions of treatment
  • Acts as evidence in case of legal issues
  • Becomes the foundation of receivables management leading to settlement
  • Premises for referrals to other healthcare professionals
  • Fulfills governmental requirement of maintaining patient records. 
Though online medical transcription is necessary for the efficient running and the commercial health of health facilities it is not a component of the most important business of health facilities.  And because medical transcription is the practice of creating vital inputs like patient reports it requires time, concentration, financial commitment and ability that could dilute the focus of healthcare facilities from their most important business of providing quality health management.

Healthcare transcription is obligated to be timely, exact and confidential to make sure of the efficient overseeing of health facilities.  To ensure this healthcare facilities would have to commit a sizable segment of their overheads and this would effect in online medical transcription being very costly.

Sub contracting online medical transcription offers the perfect answer to curb expenditure and makes sure that parameters are maintained. A professional healthcare transcription service provider would make sure of:

Quality of above 99%: It is crucial that the details recorded in patient transcripts are as exact as probable. To a considerable level accuracy relies on the skills of transcriptionists. The expertise of medical transcriptionists in turn counts on the service provider having a strict selection plan and a comprehensive training program. By sub contracting online medical transcription health facilities essentially outsource all these activities. The quality of information captured in patient reports is high due to the relentless endeavors of the transcription vendor to acquire the best talent and train them to be specialists. 

Delivery time of 24 hours: Apart from accurate particulars, the other main aspect is that creation of patient reports should be timely. This not only aids the health professionals deliver competent care but also helps speed up the cash flow of the healthcare facility, as online medical transcription is the foundation for the coding and billing cycle

Confidentiality: Maintaining the confidentiality of patient data is not only compulsory by law but is the premises of the patient-healthcare professional relationship. Sub contracting medical transcription makes sure that the medical transcription company offers sufficient precautions to make sure of confidentiality of data during every phase of transcription

Technology that is effortless to utilize: Medical transcription services are aided and enhanced by use of technology. Software and tools not only speeds up the process and ensures for confidentiality, it also makes certain that healthcare professionals and support staff profit from multiple provisions like flexible modes of capturing dictation, preprogrammed transfers & retrievals, archiving, HL7 interface, remote printing and faxing etc.

Lesser costs: Subcontracted medical transcription makes certain restricting of expenditure in two certain ways. Sub contracting makes certain that the expense of transcription comes down by 40% to 50% ensuring savings. Contracting out also ensures that all indirect costs like overheads & utilities etc are also reduced.

TransDyne, a leader in the subcontracted online medical transcription industry delivers adapted solutions to the healthcare transcription needs of health facilities. TransDyne offers quality healthcare transcription at economical prices, performed by knowledgeable and qualified transcriptionists with a very quick turnaround time performed through secure HIPAA and HITECH compliant channels, with maximum levels of quality and all this with information technology that is advanced but easy to operate!                 

To avail complete medical transcription services from TransDyne, click here.

Friday, November 2, 2012

Voice transcription outsourcing: Providing complete and cost-effective services

The health management sector is dynamic with constantly changing needs, recent developments, new inventions and recent discoveries. It is also a field that has to function within several restrictions and stringent code of ethics. The relentless attempt of most healthcare facilities is to uphold high parameters of service, trying to keep the revenues in the black, all this while performing under a rigorous code of ethics.

The process of medical care depends on multiple ingredients to be able to offer excellent medical care. One of the important ingredients leading to the successful provision of superb medical care is data from patient reports. Medical transcription is the exercise of making patient reports from the audio files of the healthcare professional’s narration of his/her meeting with the patient. Accurate and quick making of patient reports is not only crucial for superb medical care, but also crucial for coding and billing and as proof in case of litigation.

Sub contracting medical transcription makes certain that the healthcare practice delivers comprehensive and economical options for its report creation needs.

How does contracting out medical transcription provide complete options?
Contracting out medical transcription delivers comprehensive options for documenting patient-physician meetings, including:

  • Accuracy: Sub contracting medical transcription makes sure that the patient reports are created with maximum quality possible. Use of medical transcriptionists trained to be domain experts and strict quality checks consisting of many stages comprising medical transcriptionists, proof readers, unit-in charges and the quality check team ensures that more than one set of skilled “ears” listen to the dictation files and try to summarize the highest details possible

  • Delivery time: Separate from the correctness of details in patient reports, it is also important that the data is available to the physicians on time. Outsourcing voice transcription ensures that turnaround time assurances are kept up by employing the optimum people, right procedures and the correct software and tools

  • Specialty transcription: Medical transcriptionists trained to be specialists in one or two specialties ensure that as latest several areas of medicine are added to the health facility, there are qualified manpower available to offer exact and prompt transcription 

  • Weekend and Holiday transcription: Outsourcing voice transcription provides makes certain that the service is accessible to the health facilities round the clock, consisting of holiday and weekend transcription demands

  • Managing with fluctuating volumes of transcription requirements: It is not possible to anticipate the inflow of patients. And healthcare transcription needs are contingent on the inflow of patients. Therefore it is unfeasible to foresee the medical transcription demands. Sub contracting makes certain that health facilities can rest easy on coping with varying quantities of transcription

  • Formats/Templates: Physicians require patient records in precise formats or templates. Contracting out voice transcription ensures that the requirements required by the health professionals is taken into deliberation

  • Archive: Most health facilities support staff and sometimes, physicians expend an enormous amount of time tracking down records. Sub contracting to a professional voice transcription service provider makes certain that they have archives making it easy to trace and retrieve reports

  • Choice modes of dictation: Most healthcare professionals are starved of time, outsourcing healthcare transcription aids them manage their time by letting them to retain habitual methods of dictation

  • Managing record flow: Contracting out voice transcription ensures that health professionals and support staff save on time expended on transferring audio files and downloading reports by having a system in place that enables all these functions

  • Remote printing & faxing: Sub contracting voice transcription also makes sure that the physicians may avail facilities like remote faxing and printing lessening their burden

  • HL7 Interface: Sub contracting voice transcription also ensures that health facilities can protect their investment in EMR/EHR by HL7 integration

  • HIPAA compliance: Safeguarding confidential patient details is one of the key problems of healthcare practices. Sub contracting voice transcription makes certain of the security of this details throughout the medical transcription undertaking by securing teams, processes and infrastructure. 
How is sub contracting medical transcription cost-effective?

  • Restricts expenditure by more than 40%: By outsourcing medical transcription, healthcare facilities can optimize more than 40% on their present expenditure

  • Restricts costs to expense per line: Sub contracting voice transcription also restricts the expenditure of transcription to the rate per line and makes sure that additional expenditure like overheads, utilities, administration resources, information technology expenses are curbed.

It can be established that contracting out voice transcription provides an all-inclusive and economical solution to the report creation needs of health facilities.

TransDyne provides quality healthcare transcription at economical prices, performed by knowledgeable and qualified medical transcriptionists with a very quick delivery time carried out through secure HIPAA and HITECH compliant channels, with very high levels of quality and all this with information technology that is advanced but simple to utilize!              

To benefit from comprehensive and cost-effective medical transcription services from TransDyne, click here.

Thursday, November 1, 2012

Medical transcription sub contracting: Requirement for secure services

Medical transcription is the undertaking of documenting the patient-physician meeting in depth. Patient records are a critical component of healthcare. Patient transcripts play a crucial function in the following:

  • Record of symptoms, diagnoses and treatment
  • Record of pre-existing health conditions
  • Details of Allergies and current medication
  • Developments of treatment
  • Foundation for referrals
  • Statutory specification
  • Proof in case of legal action
  • Foundation for coding and billing. 
Contracting out medical transcription has been found to be one of the most competent, effectual and cost-effective means for making patient reports. Time and again accent has been placed on the magnitude of ensuring confidentiality of confidential patient details. And the outsourced medical transcription vendor has an enormous role in safeguarding patient information, as medical transcription is the process of making these reports. The exercise of online transcription also involves transmission of this information back and forth during the transcription process this adds to the requirement for rigorous security precautions.

HIPAA (Health Insurance Portability and Accountability Act) was initiated to safeguard private patient details. More recently HITECH has come into force and has expanded the worries of HIPAA and enhanced the clout of HIPAA to put into effect measures and parameters for shielding of private patient data.

Why is confidentiality of secure patient data, and crucial element of medical transcription?

The origin of protecting patient details occurs from the revered patient-healthcare professional association. A patient-health professional relationship is principal to the practice of medicine and is fundamental for the facilitating of quality health management. The caliber of patient-physician association is crucial to both parties. The better the association in terms of mutual respect, knowledge, trust, shared values and viewpoint about diseases & life, the better the amount of data, making better quality of diagnosis and quality of care.

In reality the security of the details regarding the patient as offered to the health professional/health facility is one of the elements of the premises for the medical code of ethics

As healthcare transcription is a valuable connection in the cycle for offering quality medical care, it is critical that the online transcription vendor comprehends and acknowledges the necessity for HIPAA compliance and has measures in place to make sure of confidentiality. Confidentiality of patient records is not only mandatory by law, but also the moral obligation of the medical transcription company.

What are precautions to be taken by the online transcription service provider to protect private patient details?

The undertaking of outsourcing online transcription to a medical transcription vendor would involve:

  • Uploading audio records  (narration of patient-health professional meeting) to the server
  • Conveyance of audio records
  • Retrieving the audio records
  • Transcribing the dictation files
  • Conveyance of the finished records
  • Downloading the finished transcripts by the health facility. 
Allowing for the process engaged in HIPAA compliance of patient details is pertinent at all phases:

When information is at rest: This would be safety of data when it is collected prior to conveyance to the medical transcription company and when the finished transcripts are accumulated before delivering back to the health facility.

When information is in motion: This would include safety of data during transferring audio files, transmission of audio files, downloading audio files and relaying of transcribed records

When information is in use:  This would involve safety of data when the audio files are being transcribed.

When patient details is disposed:  This would concern securely disposing of defunct files in such a way to make sure that they are absolutely destroyed and cannot be accessed by unauthorized entities.

TransDyne, a leader in the sub contracting online transcription industry realizes the necessity for maintaining HIPAA compliance of patient details and has provisions in place to ensure HIPAA / HITECH compliance.

How does TransDyne ensure HIPAA/HITECH compliance?

Utilization of the right information technology: The employing of 128-bit data encryption, multi-tiered application architecture, design level confidentiality safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedures and multi-modal alerts safeguards data when it is at rest and when patient details is in motion.

Use of processes: Employing of procedures like company owned & managed facilities, not engaging any sub-contractors, employing manned confidentiality at the entry/exit points, round-the-clock video surveillance and the lack of removable storage media protect the patient details in use. The other measures taken for making sure of HIPAA compliance of patient details in use are limiting the access to the application by User ID and an encrypted password. Access to files is limited based on the user's function. Once a user is logged in, if no activity is performed for certain time, the user is automatically logged out of the system. This ensures that there is complete HIPAA compliance of information when it is in use.

Educating manpower: Educating teams on the significance and process s for HIPAA/HITECH compliance gives them a professional outlook. Having them give a commitment in writing further make certain of HIPAA/HITECH compliance. This protect s the patient details in all levels.

TransDyne believes in sustaining security criteria that not only fulfill HIPAA/HITECH criteria, but also surpass them.  TransDyne also delivers online transcription services with accuracy levels of above 99%, assured turnaround time of 24 hours with an choice of 4-12 hour delivery time for STAT reports at a very cost-effective rate, using technology that delivers various benefits while still being effortless to use!

To avail HIPAA compliant healthcare transcription services from TransDyne, click here.